Microsoft Store might not be working due to built up cache or connectivity problems, here's how to fix it.
Microsoft Store is a digital store where you can buy Xbox games, but sometimes, it stops working due to server issues or network problems. Here, I will tell you ways through which I fixed the problem.
Key Takeaways
Microsoft Store is a mandatory app on Xbox One.
There are times when the store suddenly stops working on the Xbox One due to network problems.
Users can solve the issue by soft resetting their console.
I suggest you to attempt these simple fixes before delving into advanced remedies:
Our team noticed that Microsoft store-related issues are linked to slow internet and server glitches. So, I suggest that you check your internet connection on Xbox. This fix helped many Reddit users.
Press the “Home” button on your controller.
Navigate to Settings > All Settings.Settings > All Settings – Image Credits [Emopulse]Click on Network > Network Settings > Test Network Connection.Test Network Connection – Image Credits [Emopulse]
If your Xbox has a steady network connection, a message saying “Everything is good; your console is connected to the Internet” will appear on the screen. Otherwise, some error message will pop up.
Do A Soft Reset
Soft Resetting the Xbox One console could help resolve the error. For me, the problem was solved after I tried this method.
Turn on your Xbox One.
Launch Settings > All Settings > System > Console Info.System > Console Info – Image Credits [Emopulse]
Select “Reset And Keep My Games & Apps.”Reset And Keep My Games & Apps – Image Credits [Emopulse]
After resetting, navigate to the Microsoft Store, which will work fine.
Final Verdict
In my testing, outdated systems can contribute to such glitches, so checking for updates might help. Generic fixes may work, but you must do a soft reset or check your internet connection to avoid issues. If you have tried the above-mentioned fixes and the problem persists, I strongly recommend you should consider contacting the Support Team.
