5 Effective Solutions for PlayStation Error CE-35694-7

PlayStation Error CE-35694-7 can be caused by a lack of storage, here are 5 methods to fix it!

If you are a PlayStation user, you would be familiar with Error ce-35694-7. It can be highly unpleasant since it disrupts an otherwise smooth gaming experience. There is nothing to worry about, because you will find all the possible solutions to it here.


Key Takeaways

  • The error code CE-35694-7 indicates a lack of free space on your PlayStation console’s hard drive. You may not be able to download anything until you resolve the error.
  • Delete unnecessary photos/videos and games from your console to create space for newer games.
  • The last option is to factory reset your PlayStation device. You will lose all the data, so ensure you save a backup of the important stuff.

What Is PlayStation Error CE-35694-7?

An Error Has Occurred CE-35694-7
Error – Image Credits [Emopulse]
The error simply reads “An error has occurred. (CE-35694-7)” with no explanation at all. It can appear at any time, so long as one of the causes holds true. I’ll talk about these causes in the next section.

What Causes The Error?

You will see the error when your console’s hard disk is short on free storage space; thus, you cannot download any more games and updates. Moreover, Sony released recent updates for the PlayStation consoles, which require double the amount of game storage space available on your hard drive. For example, if the file size is 20GB, you need at least 40GB of free space on your drive to download the game.

Simply put, the error can be caused by:

  • Low space on the hard disk.
  • The game you want to play requiring more space to run than you have available.
  • The new Sony updates that make you require more space than what is shown.

How To Fix It?

There are ample things you can do to fix the error. I will list down all our tested fixes for this PSN error so you can get rid of it quickly. Make sure to restart your PS4 before proceeding further with the methods.

You can fix this error by:

  • Deleting games.
  • Deleting photos and videos.
  • Rebuilding the Database.
  • Using an external storage device.
  • Initializing the console.

Free Up Space On Your Console’s Hard Drive

One way to fix the error is to delete unwanted games, pictures, and videos from your PlayStation. Analyze the storage, see which games you no longer play, and filter irrelevant pictures/videos. You can follow the steps below to delete unnecessary files from the console.

Delete Games:

  1. Go to the “Homescreen.”
    An Error Has Occurred CE-35694-7
    PS4 Settings – Image Credits [Emopulse]
  2. Navigate to the “Settings” option and click on it.
    PS4
    Storage – Image Credits [Emopulse]
  3. You will see sub-options on your screen.
  4. Select “Storage” by pressing the “x” button on your controller.
    An Error Has Occurred CE-35694-7
    System Storage – Image Credits [Emopulse]
  5. Go to “System Storage.”
    PS4
    Applications – Image Credits [Emopulse]
  6. Choose “Applications.”
  7. Press the “Options” button on your controller.
    An Error Has Occurred CE-35694-7
    Delete Games – Image Credits [Emopulse]
  8. Once you click “Delete” from the side pop-up, you can select multiple games.
  9. Now, mark all the games and files you want to get rid of.
  10. When you are done with the selection, hit “Delete.”
  11. Click “OK” to confirm the action.

Delete Photos/Videos:

  1. Head to the “Homescreen.”
    An Error Has Occurred CE-35694-7
    Settings – Image Credits [Emopulse]
  2. Open the “Settings” menu.
    PS4
    Storage – Image Credits [Emopulse]
  3. Go to “Storage.”
    An Error Has Occurred CE-35694-7
    Storage Space – Image Credits [Emopulse]
  4. Choose “System Storage” and press “x” from your controller.
    PS4
    Gallery – Image Credits [Emopulse]
  5. You will see a category of everything occupying space on the hard drive.
  6. Select “Capture Gallery.”
  7. Press the “Options” button from your console’s controller.
    An Error Has Occurred CE-35694-7
    Delete Photos/Videos – Image Credits [Emopulse]
  8. Now, hit “Delete” and select everything you want to remove from the drive.
  9. Once marked, choose “Delete.”
  10. Press “OK,” and your chosen files will be gone.

After you have freed up enough space from the hard drive, restart the application and see if the error persists. If yes, check out our next fix.

Perform A System Storage Status Check

If there is twice the size of space available on your system hard drive to install a new file, yet you are encountering the error CE-35694-7, there might be a possible glitch in your console. Mostly, it happens when using an external hard drive for extra storage capacity. Hence, you can resolve the glitch by checking your system’s storage status with the following method.

  1. Use a physical cable to connect the DualShock controller to your PlayStation console.
  2. Turn on the device with the “Power button.”
  3. Long-press the power button until you hear a “beep” sound and see the LED power light “flash.”
  4. Doing so will shut down your PlayStation.
    PS4
    Power and Eject Buttons – Image Credits [Emopulse]
  5. Now, long-press the “Power” and “Eject” buttons together.
  6. Hold till the screen turns on.
  7. The device has entered the “Safe Mode,” and the screen will read, “Checking the system storage status…”
  8. Your console will restart once it has finished checking the storage status, and the error will likely be gone.

Rebuild The Database

When you consistently encounter the error despite having the required storage space on your disk, some of the files stored on your console may be corrupt. Rebuilding the database is an effective fix for the error CE-35694-7, as it successfully resolved it on our team member’s PS4 machine.

Besides, when rebuilding, you do not have to go through the hassle of backing up your data because rebuilding will not affect the saved data on your drive. Moving on, I will list down all the steps for rebuilding below.

  1.  Hold the “Power” button on your console until it turns off.
  2. Once it has shut down completely, long-press the “Power button” for 7 seconds. Let go when you hear two “beep” sounds.
    An Error Has Occurred CE-35694-7
    Connect Controller – Image Credits [Emopulse]
  3. Your PlayStation is now in “Safe Mode.”
  4. Connect the wireless DualShock controller to the console via a cable.
  5. Press the “PlayStation” button on your controller.
    PS4
    Rebuild Database – Image Credits [Emopulse]
  6. It will take you to a menu,
  7. Select “Rebuild Database” from the list.
    An Error Has Occurred CE-35694-7
    Safe Mode – Image Credits [Emopulse]
  8. Hit “OK” with your DualShock controller’s “x” button.
    PS4
    Rebuilding Database – Image Credits [Emopulse]
  9. Let the “Rebuilding database” process complete. It may take up to a few hours; hence do not turn off your console in the middle of rebuilding.
  10. After the procedure is finished, turn on your device and check for the error.

Use An External Storage Drive

You can also connect an external storage device to your PlayStation console to increase capacity. We all know that even 500GB of hard disk storage is not enough to run all your favorite games smoothly. The actual file size of most games is almost twice or thrice the size you initially see on the PlayStation Store. Thus, connecting an external storage disk will solve your worries.

You can connect an external hard disk with a space of up to 8TBS in PlayStation 4. However, a 4TB hard disk will do the job perfectly well. Follow the steps below to learn how to attach an external hard disk to your PlayStation console (specifically PS4).

  1. Choose a compatible hard drive.
  2. Plug the device into one of your console’s three USB 3.0 ports.
    An Error Has Occurred CE-35694-7
    Settings – Image Credits [Emopulse]
  3. Open the “Settings” menu on your screen.
    PS4
    Devices – Image Credits [Emopulse]
  4. Go to “Devices.”
    An Error Has Occurred CE-35694-7
    USB Storage Devices – Image Credits [Emopulse]
  5. Select “USB Storage Devices.”
    An Error Has Occurred CE-35694-7
    USB Files – Image Credits [Emopulse]
  6. This screen will display the connected external device. Click on the name.
    PS4
    Format – Image Credits [Emopulse]
  7. If you have chosen the correct external disk, you should see the device’s name and details on the next screen.
  8. Choose “Format as Extended Storage.” Wait for a few minutes for the process to complete.
  9. If you have done the entire thing successfully, there must be an “Extended Storage” option in the storage settings.

Perform Initialization

Ideally, the solutions above should have worked to resolve the error. However, if you are still facing trouble, Initializing is a good way to fix the problem. Only move on with the factory reset when you have tried all the other solutions, but none of them worked to resolve the error. Know that you will lose all your data and games installed in the console and have to start from scratch. Therefore, it will be wise to back up important files and data to a cloud or external storage device.

I removed the PlayStation error CE-35694-7 in our PS4 console by modifying its database. The steps below will guide you step-by-step through the procedure.

  1. Open the “Homescreen” of your PS4/PS5.
    An Error Has Occurred CE-35694-7
    PSN Settings – Image Credits [Emopulse]
  2. Navigate your way to “Settings.”
    PS4
    Initialization – Image Credits [Emopulse]
  3. Find “Initialization” and click on it.
    An Error Has Occurred CE-35694-7
    Initialize PS4 – Image Credits [Emopulse]
  4. Select “Initialiaze PS4.”
    PS4
    Full – Image Credits [Emopulse]
  5. You will see two options, “Quick” and “Full.”
  6. The “Quick” initialization deletes data from system storage, but you have the option to restore it using third-party software. However, a “Full” initialization will completely wipe off the data from the console’s hard disk.
  7. I recommend you go with “Full” to ensure the error is resolved.
    An Error Has Occurred CE-35694-7
    Confirm Initialize – Image Credits [Emopulse]
  8. From the screen above, select “Initialize.”
    PS4
    Deactivating – Image Credits [Emopulse]
  9. It will take you to the next screen. Wait for the deactivation to complete.
    An Error Has Occurred CE-35694-7
    Yes – Image Credits [Emopulse]
  10. Next, hit “Yes” to confirm the reset.
    PS4
    Initialization Started – Image Credits [Emopulse]
  11. Your PS4 is ready to restart. Do not unplug the device till the entire process is over.
    An Error Has Occurred CE-35694-7
    Initializing – Image Credits [Emopulse]
  12. The process will take a couple of hours to complete, thus, do not turn off your console.

Which Is The Quickest Method To Resolve Error CE-35694-7?

Of course, the quickest fix is to manually free up space on your console’s internal hard drive. You can erase the games you do not play anymore or screenshots and videos that will not be useful in the future. Deleting one or two games may be enough to give enough space for new installations. On the other hand, remember that you need to have double the amount of free space than the file size.

Final Words

Low Storage Space causes this error code, stopping you from downloading games. You can fix the error by deleting games you no longer play, deleting photos/videos, checking the storage, and rebuilding the database. If nothing else works, initializing your console will fix the issue.

If this helped, also check out my other guides on how to fix:

Frequently Asked Questions

What is PlayStation error CE-35694-7?

The error CE-35694-7occurs when the console's hard drive is low on free space, and it is not enough to proceed with the installation of your desired game. According to the latest updates, you should have twice the available space as that of the file's size.

How can I fix PlayStation error CE-35694-7?

There are easy fixes to this PSN error. Restart your PlayStation console, delete unused games/photos/videos, perform a system storage status check, or rebuild your device's database (initialization).

Why can't I install a new game in my PS4?

You may be facing error CE-35694-7 which means that you need to free up space on your PS4 hard drive before you can install any new applications.

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