5 Effective Solutions for PlayStation Error CE-35694-7

PlayStation Error CE-35694-7 can be caused by a lack of storage, here are 5 methods to fix it!

If you are a PlayStation user, you would be familiar with Error ce-35694-7. It can be highly unpleasant since it disrupts an otherwise smooth gaming experience. Simply put, the error is caused due to the low space on the hard disk.

The error reads, “An error has occurred. (CE-35694-7)” without explanation. It can appear anytime, so long as one of the causes holds. I’ll talk about these causes in the next section.

An Error Has Occurred CE-35694-7
Error – Image Credits [Emopulse]

Key Takeaways

  • The error code CE-35694-7 indicates a lack of free space on your PlayStation console’s hard drive. You may not be able to download anything until you resolve the error.
  • Delete unnecessary photos/videos and games from your console to create space for newer games.
  • The last option is to factory reset your PlayStation device. You will lose all the data, so save a backup of the important stuff.

There are ample things you can do to fix the error. I have listed down all our tested fixes for this PSN error so you can get rid of it quickly. Make sure to restart your PS4 before proceeding further with the methods.

Free Up Space On Your Console’s Hard Drive

I fixed this error by freeing up space by deleting unwanted games, pictures, and videos from the PlayStation, and it also worked for one Reddit user as well. Analyze the storage, see which games you no longer play, and filter irrelevant pictures/videos. You can follow the steps below to delete unnecessary files from the console:

Delete Games

  1. Go to the Home screen > Settings option and click on it.
    Storage – Image Credits [Emopulse]
  2. You will see sub-options on your screen.
  3. Select Storage by pressing your controller’s “x” button.
    An Error Has Occurred CE-35694-7
    System Storage – Image Credits [Emopulse]
  4. Go to System Storage > Applications.
  5. Press the Options button on your controller.
    An Error Has Occurred CE-35694-7
    Delete Games – Image Credits [Emopulse]
  6. Once you click Delete from the side pop-up, you can select multiple games.
  7. Mark all the games and files you want to eliminate.
  8. When done with the selection, hit Delete.
  9. Click OK to confirm the action.

Delete Photos/Videos

  1. Head to the Home screen > Settings > Storage > System Storage.
    An Error Has Occurred CE-35694-7
    Storage Space – Image Credits [Emopulse]
  2. You will see a category of everything occupying space on the hard drive.
  3. Select Capture Gallery.
    Gallery – Image Credits [Emopulse]
  4. Press the Options button from your console’s controller.
    An Error Has Occurred CE-35694-7
    Delete Photos/Videos – Image Credits [Emopulse]
  5. Now, hit Delete and select everything you want to remove from the drive.
  6. Once marked, choose Delete.
  7. Press OK, and your chosen files will be gone.

After you have freed up enough space from the hard drive, restart the application and see if the error persists. If yes, check out our next fix.

Perform A System Storage Status Check

If there is twice the size of space available on your system hard drive to install a new file, yet you are encountering the error CE-35694-7, there might be a possible glitch in your console. Mostly, it happens when using an external hard drive for extra storage capacity. Hence, according to my experience, you can resolve the glitch by checking your system’s storage status with the following method:

  1. Use a physical cable to connect the DualShock controller to your PlayStation console.
  2. Turn on the device with the Power button.
  3. Long-press the power button until you hear a beep sound and see the LED power light flash.
  4. Doing so will shut down your PlayStation.
    Power and Eject Buttons – Image Credits [Emopulse]
  5. Long-press the Power and Eject buttons together.
  6. Hold till the screen turns on.
  7. The device has entered the Safe Mode, and the screen will read, Checking the system storage status.
  8. After checking the storage status, your console will restart, and the error will likely disappear.

Rebuild The Database

When you consistently encounter the error despite having the required storage space on your disk, some files stored on your console may corrupt. Rebuilding the database successfully resolved the error on our team member’s PS4 console, which also worked for another user on Reddit.

Besides, when rebuilding, you do not have to go through the hassle of backing up your data because rebuilding will not affect the saved data on your drive.

Use An External Storage Drive

The error is related to a lack of free space. Therefore, connecting an external storage device to your PlayStation console will increase capacity. We all know that even 500GB of hard disk storage cannot run all your favorite games smoothly. The actual file size of most games is almost twice or thrice the size you initially see on the PlayStation Store. Thus, connecting an external storage disk will solve your worries.

I recommend connecting an external hard disk with a space of up to 8TBS in PlayStation 4 to resolve the error. However, a 4TB hard disk will do the job perfectly well. Follow the steps below to learn how to attach an external hard disk to your PlayStation console (specifically PS4):

  1. Choose a compatible hard drive.
  2. Plug the device into one of your console’s three USB 3.0 ports.
  3. Go to the Settings > Devices > USB Storage Devices.
    An Error Has Occurred CE-35694-7
    USB Storage Devices – Image Credits [Emopulse]
  4. This screen will display the connected external device. Click on the name.
    An Error Has Occurred CE-35694-7
    USB Files – Image Credits [Emopulse]
  5. If you have chosen the correct external disk, you should see the device’s name and details on the next screen.
  6. Choose Format as Extended Storage. Wait for a few minutes for the process to complete.
  7. The extended storage option must be in the storage settings if you have done the entire thing successfully.
    Format – Image Credits [Emopulse]

Perform Initialization

By initializing/factory resetting the PS4, I removed the PlayStation error CE-35694-7 from my PS4 console. Only move on with the factory reset method when you tried all the other solutions, but none worked to resolve the error. After factory reset, you will lose all your data and games installed in the console and must start from scratch. Therefore, it will be wise to back up important files and data to a cloud or external storage device.

My Thoughts

The quickest fix I used to fix this error was to manually free up space on the console’s internal hard drive. Deleting one or two games may give enough space for new installations. Moreover, Sony released recent updates for the PlayStation consoles, which require double the game storage space available on your hard drive. For example, if the file size is 20GB, you need at least 40GB of free space on your drive to download the game.

If this helped, also check out our other guides on how to fix it:

Frequently Asked Questions

What is PlayStation error CE-35694-7?

The error CE-35694-7occurs when the console's hard drive is low on free space, and it is not enough to proceed with the installation of your desired game. According to the latest updates, you should have twice the available space as that of the file's size.

How can I fix PlayStation error CE-35694-7?

There are easy fixes to this PSN error. Restart your PlayStation console, delete unused games/photos/videos, perform a system storage status check, or rebuild your device's database (initialization).

Why can't I install a new game in my PS4?

You may be facing error CE-35694-7 which means that you need to free up space on your PS4 hard drive before you can install any new applications.

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