6 Quick Fixes for PlayStation Error WC-40382-7

PlayStation error WC-40382-7 appears when you try to purchase from the PlayStation Store. Instead of finalizing the purchase, you see this error. What should you do to resolve it? We will let you know in this guide.

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Key Takeaways

• The error WC-40382-7 is caused due to credit/debit card issues during purchases from the PlayStation Store through your console.
• You can fix it by entering the correct card details into your account.
• If the issue persists, you can purchase PSN store cards from Amazon or use a PayPal account to make purchases.

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PlayStation Error WC-40382-7 And Its Causes

The error prompts at the checkout when PlayStation users attempt to buy their favorite games or other collections from the PlayStation Store. It occurs because maybe you entered incorrect credit/debit card details into the network, such as the card number, address, ZIP code, or your card’s expiration date.

In this case, we have a few quick fixes that will send away the error in no time, and you can get back to purchasing your online goods. On the other hand, if you are an Xbox user, we have solutions for error codes 0X87E105DC, 0XE0E80000F, voice and text chat error, and more.

How To Fix PlayStation Error WC-40382-7?

We have selected all the practical solutions for the error WC-40382-7, so you do not have to jump between sites to get the correct information. We recommend you restart your PS4 before trying these fixes, as that might fix the issue quickly. Let’s read the fixes.

Check Credit/Debit Card Details

Because the card information is directly related to the occurrence of this error, therefore, the foremost step would be to double-check the payment details on your PlayStation account.

1. Go to the home screen.
2. Select “Settings.”

   

3. Go to “Account Management.”

   

4. Now, choose “Account Information.”

   

5. Choose “Wallet.”
6. You will see all the payment options you have added to the account.
7. Pick the one you are currently using and check the data.

Below are all the details you need to look over and ensure that all the below information is correct.

• Credit/Debit card number, cardholder name, CVV code, and expiration date, as written on your physical card.
• Your current address should be the same as your card’s billing address. Match the capitalization as well.
• No special characters (asterisks*, dashes-, apostrophes”, etc.) exist in any field.
• You are accessing the PlayStation Network from the same region where your payment card is registered.
• Your card is compatible with PlayStation Store’s accepted payment methods.
• You have enabled online payments for your credit/debit card.

Inspect PlayStation Servers

The PSN servers are known to malfunction often. Whenever the servers are down, the users cannot access the PlayStation Network’s online services, including making purchases from the PlayStation Store. Therefore, follow these steps to get an update on the servers.

1. Open “Google.com.”
2. Type “Is PlayStation down right now” in the search bar.
3. Press “Enter.”
4. Click on the first link.

   

5. Select your country/region.

   

6. It will take you to the PSN Service Status Page.
7. The server has no issues if it displays “All servers are up and running.”

Remove Your Card Details

If the error is reluctant to go away, you should remove your card details from the Sony account and re-enter them from scratch.

1. Come back to the home screen.
2. Move to the “Settings” option and select it.
3. You will see many different settings you can change for the PSN.
4. Select “Account Management.”
5. Make sure you have signed into your PSN account.
6. Choose “Account Information.”
7. Select “Wallet” from the next screen.
8. You will see all the added payment methods for the account.
9. Please remove all of them.
10. Now, click on “Add Payment Method” and re-enter the details.
11. Double-check all the numbers and addresses.

See if you can purchase your selected items from the PlayStation Store.

Link Another Credit/Debit Card With The Account

If the console consistently displays error code WC-40382-7, there may be an underlying issue with your credit/debit card. Therefore, try to link another card, if you own one, with your Sony account and see if you can make a purchase with it.

In addition, you can also link a PayPal account to pay for the purchase if none of your credit or debit cards are working at the PlayStation Store.

Purchase From The Website

You need to make an urgent purchase, but the error won’t go away no matter what you do. When this happens, you can head to the PlayStation Store online from your PC and purchase digital goods there instead of through the console. There may be a problem with your PS console that may go away on its own. Meanwhile, you can resort to the alternative.

Buy PSN Digital Codes From Amazon

It is another hassle-free way to purchase digital items from the PlayStation Store whenever you encounter error WC-40382-7 on your console. The network allows you to buy PSN store cards through Amazon. The retailer will email you the unique code you can redeem at the PlayStation Store. Consequently, you can download your favorite games, merchandise, and more from the PSN Store via the console or the website.

Additional Tip

Many PSN users believe that accessing PlayStation Store through a PC/Laptop is much easier and quicker than purchasing through a console. There are no or minimum errors in the web version of the PSN Store. Furthermore, it is better to buy PSN digital codes and redeem them in PS Store to add funds. It will also keep your credit/debit cards safe from hacks and unnecessary charges.

Conclusion

The PlayStation error WC-40382-7 can be bothersome when you want to make quick purchases, but the network does not allow you to do so. However, now that you have read all the fixes and alternatives for this error, we hope you can resolve the issue conveniently.