PS3 Error 80023102 [SOLVED]

PS3 Error 80023102 can arise due to server issues and some other reasons. Learn how to effectively solve it.

You are trying to add funds to your PlayStation wallet but encounter PS3 error 80023102 instead. The error can persist even after multiple tries entering your credit card information in the login bar. So don’t worry. I am here to guide you with my effective fixes.

PS3 Error 80023102
PS3 Error 80023102 – [Image Credits Emopulse]

Key Takeaways

  • Error 80023102 is often a server glitch on the network’s end due to high traffic.
  • You can fix the error with a few easy processes, like restarting your internet device, restarting the console, adding correct credit card information, etc.
  • Many PS3 users encountered the issue while adding credits to their Sony account for PlayStation Store purchases.

I suggest you to attempt these simple fixes before delving into advanced solutions:

  1. Check Server Status
  2. Power Cycle Playstation
  3. Update Firmware
  4. Change DNS Settings
  5. Checking Internet Connection
  6. Clear Cache
  7. Check Router Setting

Use A Valid Email Address

Ensure you use an authentic email address when signing in to the PS3 account. You will undoubtedly encounter the error if you use a fake, randomly generated email for the sign-in because it is essential for the network to verify the user.

Verify Payment Details

Ensure your PlayStation account’s payment information is current and accurate to prevent transaction errors. Users on Reddit and RedFlag found this straightforward solution effective. Review the card number, expiration date, and CVV entered during payment, as even a single-digit error can lead to a declined transaction. Use the latest card details if you’ve recently received a new card.

Remove All Saved Payment Methods From PS3

Remove all the saved payment methods from your PS3 if the error pertains.

PS3 Error 80023102
Account Management – Image Credits [Emopulse]
  1. Go to “Account Management.”
  2. Sign in to your account.
  3. Go to “Payment Management.”
  4. Now, select the payment methods and click on “Remove.”

Add funds to your PlayStation wallet through other supported devices, like mobile phones, browsers, PS4, or PS5. Once the funds are transferred, you can buy games from the PlayStation Store from your PS3 console.

Check ZIP Code

Sign in to your Sony account from any other supported device, like mobile, PC, etc., and see if your ZIP code is correct. It should also match the ZIP code of your billing address for the error to go away. If there are any mistakes, resolve them, and check if your PS3 still shows the error.

An Important Tip

If you encounter this error when adding credits to your account, you should not repeat the process until it is resolved. Instead, fix the trouble before you proceed to add funds. Why is it important? Suppose you consistently fail to add funds to your wallet or enter your credit card information. In that case, the Sony server will lock you out of your account for the next 24 hours due to a failure in identity verification.

Final Verdict

This error has no specific cause; it usually happens due to a temporary server glitch. Generic fixes may work, but checking your payment information is a potential fix. If the issue persists, you may want to contact PlayStation Support for assistance.

Check out our other guides on Xbox error codes:

Frequently Asked Questions

What is PS3 error 80023102?

The error is related to account management issues and internet problems. You may encounter this because of low-speed internet, entering incorrect credit card details, and PSN server maintenance issues.

How do I fix PS3 error 80023102?

You can resolve the error by restarting your internet router, restarting the PS3 console, adding the correct credit card details, using a valid email address, and more.

Why am I getting error 80023102 when adding funds to my account?

You are getting the error because there may be high traffic on the Sony servers, or your credit card details are incorrect.

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