PS3 Error 80023102 [SOLVED]

You are trying to add funds to your PlayStation wallet, but you encounter PS3 error 80023102 instead. The error can persist even after multiple tries to enter your credit card information in the login bar. So, how do you successfully add credits to your account? This guide will discuss the most effective fixes for this PS3 trouble.

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Key Takeaways

• Error 80023102 is often a server glitch on the network’s end due to high traffic. On the other hand, lousy internet can also cause this error.
• You can fix the error with a few easy processes, like restarting your internet device, restarting the console, adding correct credit card information, etc.
• Many PS3 users encountered the issue while adding credits to their Sony account for PlayStation Store purchases.

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What Is PS3 Error 80023102?

Most PS3 users face this error when connecting their credit cards with the PS3 wallet to make in-app purchases. The error 80023102 is mainly related to problems in the Sony Network’s server. When there is high traffic on the server, the network limits the number of users who can add credits to their accounts. Therefore, the trouble stays till the technical team can resolve it.

In addition, it can also happen due to an unstable internet connection. You may face delays when attempting to log in to PS3 games. The error appears after you press enter the login details. Let’s see how you can eliminate this nasty error to enjoy uninterrupted gaming without further ado.

How To Fix PS3 Error 80023102?

There are several solutions that PS3 users have tried to kick away the issue. We will list all of them below.

Check The Playstation Servers

The smartest thing to do is to look up if there is an ongoing problem with the Sony PlayStation servers. If that is the case, there is nothing for you to resolve and all you can do is wait for the servers to be live again.

1. Go to “Google.”

   

2. Search “Is Playstation network down right now?”
3. Click on the first website.

   

4. Choose your country.

   

5. If it says, “All services are up and running,” then there is no problem at the server’s end.

Restart Your PS3 Console

Restarting the console helps fix many errors, such as 80023102, VUE error 5001, and more. Please turn off the system, wait for a minute, and then turn it back on. See if the error is still there. If yes, head to the next step.

Power Cycle Your Internet Device

As we mentioned above, one of the causes for error 80023102 is a poor-functioning internet. Hence, follow the steps to restart your router.

1. Turn off and unplug the internet modem.
2. Wait for a minute.
3. Plug it back again, and turn on the device.
4. Wait until the panel lights are on.
5. Now, check for the error in your PlayStation 3.

Use A Valid Email Address

Ensure you use an authentic email address when signing in to the PS3 account. You will undoubtedly encounter the error if you use a fake, randomly generated email for the sign-in because it is essential for the network to verify the user.

Update Credit Card Information

It might be possible that you are using an outdated or expired credit card to add funds. Go to the payment options and check if your card details, such as the credit card number, expiration date, etc., are correct. Use these steps.

1. Select “Sign In” on top of the screen.
2. Enter the credentials to your PlayStation Store account.
3. Select “Payment Management.”
4. Choose the payment method you want to rectify and click “Edit.”
5. Press “Set as default payment method” once you have double-checked the relevant details.

Remove All Saved Payment Methods From PS3

If the error pertains, remove all the saved payment methods from your PS3. You can do this with the following steps.

1. Go to “Account Management.”
2. Sign in to your account.
3. Go to “Payment Management.”
4. Now, select the payment methods and click on “Remove.”

Add funds to your PlayStation wallet through other supported devices, like mobile phones, browsers, PS4, or PS5. Once the funds are transferred, you can buy games from the PlayStation Store from your PS3 console.

Check ZIP Code

Sign in to your Sony account from any other supported device, like mobile, PC, etc., and see if your ZIP code is correct. It should also match the ZIP code of your billing address for the error to go away. If there are any mistakes, resolve them, and check if your PS3 still shows the error.

Contact PlayStation Support

Of course, the last step to send away error 80023102 is to contact the support team and let them in on the details of your problem. They will find a solution for you to continue with the PS3 experience.

1. Head to “Google.”

   

2. Search “PlayStation Support.”
3. Head to the first link.

   

4. Click on the “Online Assistant” box at the left-bottom of the page.
5. Enter your details and talk to an agent.

An Important Tip

Please note that if you encounter error 80023102 when adding credits to your account, you should not repeat the process until it is resolved. Instead, fix the trouble before you proceed to add funds.

Why is it important? Suppose you consistently fail to add funds to your wallet or enter your credit card information. In that case, the Sony server will lock you out of your account for the next 24 hours due to a failure in identity verification.

Final Words

These are the tried and tested fixes to PS3 error 80023102 by the console users. We are optimistic that one of these tips will work out for you, and you can happily make your favorite purchases from the PlayStation Store. Check out our guides on error codes 0X87E50007 and 0x80190193 if you own Xbox.