PS4 Error CE-33992-6 [SOLVED]

Many users like these on Reddit were incapable of logging into their PS Networks since the PS4 Error CE-33992-6 greeted them every single time. The error is caused due to issues with the PlayStation Network and can be solved by restarting the PS4 or the router.

Key Takeaways

• PS4 Error CE-33992-6 is an error code on the PS4 that indicates an issue with the PlayStation Network (PSN) connection or the online service currently undergoing maintenance.
• Network connectivity problems, incorrect account information, or temporary server issues can cause it.
• To resolve the issue, try restarting your PS4, checking your internet connection, and ensuring that your account information is correct.

What Causes The PS4 Error CE-33992-6?

A variety of reasons can cause PS4 Error CE-33992-6. The first and the most major reason will be weak network connectivity. If your internet connection is lost, it can cause this error. Since network errors usually cause this, it is plausible that the servers are also down for maintenance. If the PlayStation Network or online services are undergoing maintenance, it may result in this error.

Additionally, Incorrect account information or outdated software can also cause this error. In rare cases, hardware issues with the PS4 system may cause this error.

How Do I Fix PS4 Error CE-33992-6?

As we’ve established, we’ll mainly focus on connectivity issues. Here’s a list of the potential fixes:

1. Checking Internet Connection
2. Updating Account Information
3. Updating Software
4. Checking PSN Server Status
5. Changing the DNS Settings
6. Disable Proxy Settings
7. Port Forwarding
8. Clear Cache

However, before trying any of these fixes, we must emphasize that the error was usually solved upon restarting either the console or the internet. Restarting your modem and router can resolve network connectivity issues. If you’re still stuck, here are the fixes:

Checking Internet Connection

Our testing showed that this error mainly resulted from a poor internet connection. This test will give you a good idea of the status of your internet connection and help you identify any issues that might be causing problems with your internet. You can check your internet connection on the PS4 by following these steps:

1. Go to the home screen and select “Settings.”
   

   

2. Select “Network.”
   

   

3. Select “Test Internet Connection.”
4. The PS4 will test your internet connection and display the results on the screen. You can see the status of your internet connection, including the IP address, signal strength, and download and upload speeds.
5. If the test shows that your internet connection is not working, try restarting your modem and router, or check for any network-related issues with your internet service provider.

Updating Account Information

Now, this might be an odd one. However, this works for reasons beyond our understanding, and it works surprisingly well. You can reset your PSN password by following these steps:

1. Go to the PlayStation website and click “Sign In” in the top-right corner.

   

2. Click on “Trouble Signing In” and the “Forgot Your Password?”

   

3. Enter the email address associated with your PSN account.
4. Follow the instructions provided in the email to reset your password. You may need to verify your identity by answering security questions or providing information about your account.
5. Once you have reset your password, sign in to your PSN account on your PS4 or other device and start using your updated password.

If you no longer have access to the email address associated with your PSN account, you may need to contact PlayStation Support for assistance.

Updating The Software

Always have your software to the latest version to ensure you do not run into any random errors. It is recommended to connect your PS4 to a stable and fast internet connection when updating the software to avoid any potential issues or mistakes. You should also ensure that your PS4 has enough free storage space to complete the update.

You can update the software on your PS4 by following these steps:

1. Go to the home screen and select “Settings.”

   

2. Select “System Software Update.”
   

   

3. If an update is available, choose “Update.”
4. The PS4 will download and install the update. Depending on the update size and your internet connection speed, this process may take several minutes or longer.
5. Once the update is installed, the PS4 will restart.

Checking PSN Servers

If the servers are undergoing maintenance, the status will be displayed as “Under Maintenance.” If the servers usually function, the group will be shown as “Online.”

You can also check the official PlayStation social media channels, such as Twitter or Facebook, for any updates on the status of the PlayStation Network servers.

The status of the PlayStation Network servers may change frequently, so it’s a good idea to check regularly if you are experiencing issues with the network.

You can check the status of the PlayStation Network servers to see if they are undergoing maintenance by following these steps:

1. Visit the official PlayStation website: https://www.playstation.com/
2. Select “Support” from the top menu.
3. Select “System Status.”
4. Check the status of the PlayStation Network servers under the “Gaming & Social” section.

Changing The DNS Server

The DNS server is responsible for your routing. You can change the DNS settings on your PS4 by following these steps:

1. Go to the home screen and select “Settings.”
2. Select “Network.”
3. Select “Set Up Internet Connection.”

   

4. Choose “Wi-Fi” or “LAN cable,” depending on your connection.

   

5. Select “Custom.”

   

6. Select “Automatic” for IP Address Settings and DHCP Host Name.

   

7. Choose “Manual” for DNS settings.
8. Enter the preferred and alternate DNS servers you want to use. You can use a public DNS server such as Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1 and 1.0.0.1).
9. Save the changes and test your internet connection.

Disable Proxy Settings

Since proxy rerouters your connection, it is also possible that it messes it up. The PS4 does not have a built-in option to disable proxy settings. However, if you are using a proxy server on your network, you can try the following steps to disable it:

1. Connect your PS4 to the internet using a LAN cable or Wi-Fi.
2. Go to your computer or mobile device and access the router’s web-based interface.
3. Find the “Network” or “Internet” section of the router’s settings.
4. Locate the proxy settings and disable it, or remove any proxy server information that was entered.
5. Save the changes and restart your PS4.

The steps to access and disable proxy settings may vary depending on your router model, so consult the router’s user manual for more detailed instructions. If you still have trouble, contact your internet service provider for assistance.

Port Forwarding

Port forwarding allows redirecting incoming traffic on specific ports to your PS4. To set up port forwarding for your PS4, you will need to follow these steps:

1. Connect your PS4 to the internet using a LAN cable or Wi-Fi.
2. Access the router’s web-based interface by entering its IP address in a web browser.
3. Find the “Port Forwarding” or “Virtual Server” section of the router’s settings.
4. Create a new port forwarding rule for your PS4. You will need to specify the following information:

• Name: Choose a descriptive name for the rule, such as “PS4 Port Forwarding”.
• Port range: Enter the ports you want to forward. The default port range for PS4 is TCP: 80, 443, 3478, 3479, 3480, and UDP: 3478, 3479.
• IP address: Enter the IP address of your PS4.
• Protocol: Choose the protocol type, either TCP or UDP.
• Save the changes and restart your PS4.

The steps to set up port forwarding may vary depending on your router model, so consult the router’s user manual for more detailed instructions. If you still have trouble, contact your internet service provider for assistance.

Clearing Cache

You can clear the cache on your PS4 to free up memory and improve system performance by following these steps:

1. Turn off the PS4 by pressing the power button on the front of the console.
2. Wait for the power light to stop flashing, indicating that the PS4 is entirely off.
3. Hold down the power button until you hear two beeps. The first beep will occur after about 7 seconds, and the second beep will occur after about 14 seconds.
4. Connect the DualShock 4 controller to the PS4 using a USB cable.
5. Press the PS button on the controller to turn on the PS4 in Safe Mode.

   

6. Use the controller to navigate to “Option 5: Rebuild Database” and press X to select it.

   

7. The PS4 will start rebuilding the database, which may take several minutes to complete.

What To Do If None Of The Fixes Work?

If none of the fixes work, you should contact PSN support. You can contact PlayStation Support in several ways:

• Online: You can visit the PlayStation website and use the support section to find answers to common questions and solutions to problems.
• Phone: You can call the PlayStation support line at 1-800-345-7669. The hours of operation are Monday to Sunday, 8:00 AM to 10:00 PM Eastern Time.
• Live Chat: You can initiate a live chat session with a PlayStation representative through the PlayStation website.
• Social Media: You can reach out to PlayStation support through their official social media accounts, such as Twitter or Facebook.

Conclusion

Hopefully, this solved your PS4 Error CE-33992-6 and gave you an idea of how to fix it. If that is not the case, it is also plausible that you may be dealing with another error altogether. Here’s a list of guides to check your diagnosis:

• PS4 Error WS-37469-9
• PS4 Error CE-35888-2
• PS4 Error CE-34627-2