PS4 Error CE-33992-6 [SOLVED]

Find out 10 ways in which you can fix the PS4 Error CE-33992-6.

Many users like these on Reddit were incapable of logging into their PS Networks since the PS4 Error CE-33992-6 greeted them every single time. The error is caused due to issues with the PlayStation Network and can be solved by restarting the PS4 or the router.

Key Takeaways

  • PS4 Error CE-33992-6 is an error code on the PS4 that indicates an issue with the PlayStation Network (PSN) connection or the online service currently undergoing maintenance.
  • Network connectivity problems, incorrect account information, or temporary server issues can cause it.
  • To resolve the issue, try restarting your PS4, checking your internet connection, and ensuring that your account information is correct.

What Is PS4 Error CE-33992-6?

Error image

The error reads “You are signed out of PlayStation Network. PlayStation Network might temporarily be busy. Please try again later. You can check the network status by selecting [Settings] > [Network] > [View Status of PlayStation Network Services], or by using your smartphone or PC to access (CE-33992-6).”

What Causes The PS4 Error CE-33992-6?

As seen from the message above, the official cause for this error is that the PSN servers are down. Despite that, however, there exist other causes that can cause the error to pop up. Of these, the main causes are:

  • Bad Internet.
  •  PSN Servers being down.
  • Incorrect account information.
  • Outdated firmware.
  • hardware issues.

How Do I Fix PS4 Error CE-33992-6?

If the servers are down, you can’t do much apart from waiting. Because of this, we’ll mainly focus on if the error lies in connectivity issues. Here’s a list of the potential fixes:

  1. Checking Internet connection
  2. Restarting the Internet modem.
  3. Restarting your console.
  4. Updating Account information.
  5. Updating system software.
  6. Checking PSN Server Status.
  7. Changing the DNS Settings.
  8. Disabling proxy settings.
  9. Port forwarding.
  10. Clearing cache.

Checking Internet Connection

My testing showed that this error mainly resulted from a poor internet connection. The test below will give you a good idea of the status of your internet connection and help you identify any issues that might be causing problems with your internet. You can check your internet connection on the PS4 by following these steps:

  1. Go to the home screen and select “Settings.”
    Settings PS4
    Settings – Image Credits [Emopulse]
  2. Select “Network.”
    Network – Image Credits [Emopulse]
  3. Select “Test Internet Connection.”
  4. The PS4 will test your internet connection and display the results on the screen. You can see the status of your internet connection, including the IP address, signal strength, and download and upload speeds.
  5. If the test shows that your internet connection is not working, try restarting your modem and router, or check for any network-related issues with your internet service provider.

Updating Account Information

Now, this might be an odd one. However, it works for reasons beyond my understanding, and surprisingly well too. You can reset your PSN password by following these steps:

  1. Go to the PlayStation website and click “Sign In” in the top-right corner.
    Sign In
    Sign In – Image Credits [Emopulse]
  2. Click on “Trouble Signing In” and  “Forgot Your Password?”
    Trouble Signing In
    Trouble Signing In – Image Credits [Emopulse]
  3. Enter the email address associated with your PSN account.
  4. Follow the instructions provided in the email to reset your password. You may need to verify your identity by answering security questions or providing information about your account.
  5. Once you have reset your password, sign in to your PSN account on your PS4 or other device and start using your updated password.

If you no longer have access to the email address associated with your PSN account, you may need to contact PlayStation Support for assistance.

Updating The Software

Always have your software to the latest version to ensure you do not run into any random errors. When updating the software, it is recommended to connect your PS4 to a stable and fast internet connection to avoid any potential issues or mistakes. You should also ensure that your PS4 has enough free storage space to complete the update.

You can update the software on your PS4 by following these steps:

  1. Go to the home screen and select “Settings.”
    Settings PS4
    Settings – Image Credits [Emopulse]
  2. Select “System Software Update.”
    System Software Update PS4
    System Software Update – Image Credits [Emopulse]
  3. If an update is available, choose “Update.”
  4. The PS4 will download and install the update. Depending on the update size and your internet connection speed, this process may take several minutes or longer.
  5. Once the update is installed, the PS4 will restart.

Checking PSN Servers

If the servers are undergoing maintenance, the status will be displayed as “Under Maintenance.” If the servers usually function, the group will be shown as “Online.”

You can also check the official PlayStation social media channels, such as Twitter or Facebook, for any updates on the status of the PlayStation Network servers.

The status of the PlayStation Network servers may change frequently, so it’s a good idea to check regularly if you are experiencing issues with the network.

You can check the status of the PlayStation Network servers to see if they are undergoing maintenance by following these steps:

  1. Visit the official PlayStation website:
  2. Select “Support” from the top menu.
  3. Select “System Status.”
  4. Check the status of the PlayStation Network servers under the “Gaming & Social” section.

Changing The DNS Server

The DNS server is responsible for your routing. You can change the DNS settings on your PS4 by following these steps:

  1. Go to the home screen and select “Settings.”
  2. Select “Network.”
  3. Select “Set Up Internet Connection.”
    Set Up Internet
    Set Up Internet – Image Credits (Emopulse)
  4. Choose “Wi-Fi” or “LAN cable,” depending on your connection.
    Use Wi-Fi
    Use Wi-Fi – Image Credits (Emopulse)
  5. Select “Custom.”
    Custom – Image Credits (Emopulse)
  6. Select “Automatic” for IP Address Settings and DHCP Host Name.
    Automatic – Image Credits (Emopulse)
  7. Choose “Manual” for DNS settings.
  8. Enter the preferred and alternate DNS servers you want to use. You can use a public DNS server such as Google’s ( and or Cloudflare’s ( and
  9. Save the changes and test your internet connection.

Disable Proxy Settings

Since proxy rerouters your connection, it may also mess it up. The PS4 does not have a built-in option to disable proxy settings. However, if you are using a proxy server on your network, you can try the following steps to disable it:

  1. Connect your PS4 to the internet using a LAN cable or Wi-Fi.
  2. Go to your computer or mobile device and access the router’s web-based interface.
  3. Find the “Network” or “Internet” section of the router’s settings.
  4. Locate the proxy settings and disable it, or remove any entered proxy server information.
  5. Save the changes and restart your PS4.

The steps to access and disable proxy settings may vary depending on your router model, so consult the router’s user manual for more detailed instructions. If you still have trouble, contact your internet service provider for assistance.

Port Forwarding

Port forwarding allows redirecting incoming traffic on specific ports to your PS4. To set up port forwarding for your PS4, you will need to follow these steps:

  1. Connect your PS4 to the internet using a LAN cable or Wi-Fi.
  2. Access the router’s web-based interface by entering its IP address in a web browser.
  3. Find the “Port Forwarding” or “Virtual Server” section of the router’s settings.
  4. Create a new port forwarding rule for your PS4. You will need to specify the following information:
  • Name: Choose a descriptive name for the rule, such as “PS4 Port Forwarding”.
  • Port range: Enter the ports you want to forward. The default port range for PS4 is TCP: 80, 443, 3478, 3479, 3480, and UDP: 3478, 3479.
  • IP address: Enter the IP address of your PS4.
  • Protocol: Choose the protocol type, either TCP or UDP.
  • Save the changes and restart your PS4.

The steps to set up port forwarding may vary depending on your router model, so consult the router’s user manual for more detailed instructions. If you still have trouble, contact your internet service provider for assistance.

Clearing Cache

You can clear the cache on your PS4 to free up memory and improve system performance by following these steps:

  1. Turn off the PS4 by pressing the power button on the front of the console.
  2. Wait for the power light to stop flashing, indicating that the PS4 is entirely off.
  3. Hold down the power button until you hear two beeps. The first beep will occur after about 7 seconds, and the second beep will occur after about 14 seconds.
  4. Connect the DualShock 4 controller to the PS4 using a USB cable.
  5. Press the PS button on the controller to turn on the PS4 in Safe Mode.
    Safe Mode
    Safe Mode – Image Credits (Emopulse)
  6. Use the controller to navigate to “Option 5: Rebuild Database” and press X to select it.
    Rebuild Database
    Rebuild Database – Image Credits (Emopulse)
  7. The PS4 will start rebuilding the database, which may take several minutes to complete.

What To Do If None Of The Fixes Work?

If none of the fixes work, you should contact PSN support. You can contact PlayStation Support in several ways:

  • Online: You can visit the PlayStation website and use the support section to find answers to common questions and solutions to problems.
  • Phone: You can call the PlayStation support line at 1-800-345-7669. The hours of operation are Monday to Sunday, 8:00 AM to 10:00 PM Eastern Time.
  • Live Chat: You can initiate a live chat session with a PlayStation representative through the PlayStation website.
  • Social Media: You can reach out to PlayStation support through their official social media accounts, such as Twitter or Facebook.


CE-33992-6 is shown when users try to log into their PS Network. The issue can be caused by either bad Internet or PSN Status issue. The error can usually be fixed by simply Checking PSN Server Status, restarting your WIFI device, updating the system software, checking Login Info, and Rebuilding the Database. You can also try disabling proxy, clearing Cache, and Port Forwarding.

Here’s a list of guides to check your diagnosis:


Frequently Asked Questions

What is PS4 Error CE-33992-6?

The PS4 error CE-33992-6 is a message that appears when there is a problem connecting to the PlayStation Network (PSN) or when the online service is currently undergoing maintenance.

What causes PS4 Error CE-33992-6?

Challenges with network connectivity, inaccurate account information, or momentary server problems may bring it on.

How do you fix PS4 Error CE-33992-6?

Try resetting your PS4, checking your internet connection, and ensuring your account information is accurate to see if it helps.

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