How To Fix PS4 Error CE-38706-4 [SOLVED]

It is a network-related error. So, restart immediately to get rid of the error, but if that doesn't work here are 5 easy fixes!

The PS4 Error CE-38706-4 has been popping up on many users’ gaming screens worldwide. PS4 Error CE-38706-4 user on Reddit was also dumbfounded, as their network status showed online, but they were still running into the error. This user on GameSpot had the same issue. Various factors can cause the PS4 error CE-38706-4, including corrupted or outdated system software, network connectivity issues, hard drive issues, corrupted data, and many more.

When PS4 Error CE-38706-4 arises, messages like “Cannot connect to the server” appear on your screen.

PS4 Error CE-38706-4
Error – Image Credits (Emopulse)

Key Takeaways

  • The Error CE-38706-4 can occur anywhere and prevent you from connecting to the server. When PS4 Error CE-38706-4 occurs, the PS4 may freeze, crash, or not start at all, depending on the severity of the problem.
  • It can indicate that the system software is corrupt or outdated, that there is a problem with the hard drive, or that there is an issue with installing a game or app. It’s also displayed in case of a network connectivity issue, conflicts with background downloads, hardware malfunctioning, or corrupted data.
  • Depending on the cause of the error, it may be possible to fix it by restarting the PS4, updating the system software, or rebuilding the database.

The fixes are straightforward; you only have to follow the steps. However, firstly, you should try these oldest tricks mentioned in the book for a reason, and they can sometimes come in handy:

  1. Restart Your Router
  2. Update PS4 Console
  3. Restart Your PS4

Checking Hard Drive

Sometimes, hardware issues can often cause these bugs to show up. In that case, I can assure you that this method will work. Here’s how you can check your hard drive:

  1. Connect your external storage device to your PS4 using a USB cable.
  2. Go to Settings > Devices > USB Storage Devices > Format as Extended Storage if it isn’t already set up as extended storage.
    Format
    Format – Image Credits (Emopulse)
  3. Select Formatto format the storage device for your PS4. Just to let you know, formatting the storage device will ensure all data is removed.
  4. Check if the error is still present after the formatting.

You can also use the external storage device as a regular USB drive to check if it’s working correctly by copying and pasting files in and out of it on a computer to ensure it’s not damaged.

It’s important to note if your external storage device is damaged or malfunctioning. If so, you may need to replace the storage device.

Initializing The PS4

I also recommend you try other options from the PS4 safe mode, like Initialise PS4“, to resolve this error. Remember that these options may cause data loss, so back up your important data before proceeding.

Changing DNS Settings

I resolved many PS4 errors by changing the DNS settings, including this one, as changing the DNS server can change the route your device connects to the server, and changing this route can sometimes fix the error. Here’s how to do this:

  1. Go to Settings > Network.
  2. Pick the type of connection you want.
  3. Choose Custom from the menu when asked to Set Up Connection.
  4. Choose Automatic under IP Address Settings.
  5. Choosing Do Not Specify on the DHCP Host Name box.
  6. Choose Manual from the list of DNS settings.
    DNS Settings
    DNS Settings – Image Credits (Emopulse)
  7. Type in 8.8.8.8 for Primary DNS.
    Primary DNS
    Primary DNS – Image Credits (Emopulse)
  8. Type in 1.1.1.1 for Secondary DNS.
  9. Click Next.
  10. Choose Automatic from the MTU Settings menu.
  11. Choose Do Not Use from the Proxy Server page.
  12. Ensure the Internet settings updated message is operational upon receiving it.

If you selected Automatic, please review the procedure again.

Final Verdict

As far as I know, PS4 Error CE-38706-4 is not a problem from the developer side. A network-related issue usually causes this, and you can primarily target it by fixing your internet connection. All the fixes mentioned on the PlayStation website for this error are also related to making a better network connection.

Here’s a list of my other guides to get you started:

 

Frequently Asked Questions

What Is The PS4 Error CE-38706-4?

The error can occur at any point and prevent you from connecting to the server.

Why Does The PS4 Error CE-38706-4 Occur?

It can indicate that the system software is corrupt or out of date, a problem with the hard drive, or an issue with the installation of a game or app. It's also displayed in case of a network connectivity issue, conflicts with background downloads, hardware malfunctioning, or corrupted data. When this error occurs, the PS4 may freeze, crash or not start at all, depending on the severity of the problem.

How To Fix PS4 Error CE-38706-4?

Depending on the cause of the error, it may be possible to fix it by restarting the PS4, updating the system software, or rebuilding the database.

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