PS4: An Error Has Occurred SU-30746-0 [FIXED]

Many users face PS4 error SU-30746-0 due to problems with the system software or the defective charging cable. To fix the issue, restart your PS4 or install a new update. Or, you can rebuild the database through Safe Mode. I will take you through the complete procedure in this article.

The error reads, “An error has occurred. (SU-307460-0)” and explains nothing of what caused the error. The error is shown when you try to update the system software but fail.

Key Takeaways

• The error code SU-30746-0 on the PS4 typically indicates an issue with the system software.
• This can be caused by several things, such as a corrupted update file, a problem with the system’s hard drive, or malfunctioning system firmware.
• To fix the error, try restarting the PS4 and checking for any available updates. If that doesn’t work, try booting the PS4 in Safe Mode and rebuilding the database.

What Causes The PS4 Error SU-30746-0?

Since you’re probably wondering why the error occurs in the first place, the error code SU-30746-0 can happen for several reasons. The causes are:

• A corrupted update file.
• An outdated system software.
• A hard drive issue.
• Firmware malfunction.

How To Fix The PS4 Error SU-30746-0?

The fixes are straightforward, and therefore following them step-by-step would suffice. Here’s a list of the potential spots:

1. Updating the PS4
2. Offline update
3. Factory reset PS4
4. Booting in safe mode
5. Rebuilding database

However, please check if the PS servers are online before I start. If you’ve tried these things and the error continues, you can move on to the following fixes.

1) Updating The PS4

Through my tests, this is by far the fix that is the most helpful. Also, a user claimed on Reddit that updating the PS4 fixed this issue. So, try to Update your PS4’s system software.

2) Offline Update

It is plausible that you might need internet access, or your internet could be faster. In that case, I recommend trying to update your PS4’s system software using a USB drive. To do so:

1. Download the update file: Go to the PlayStation website and download the latest update file for your PS4. Make sure to download the correct file for your specific model PS4.
2. Format a USB drive: Format a USB drive as FAT32 or exFAT and create a folder named “PS4”. Inside that folder, create another folder named “UPDATE.”

   

   

3. Copy the update file to the USB drive: Once downloaded, copy it to the “UPDATE” folder on the USB drive.

   

4. Turn off your PS4: Hold the power button until the system beeps twice, indicating that the PS4 has been turned off.
5. Connect the USB drive to your PS4: Insert the USB drive into one of the PS4’s USB ports.
6. Start your PS4 in Safe Mode: Press and hold the power button; you’ll hear a beep, and the PS4 will enter Safe Mode.
7. Select “Update System Software” > “Update using a USB Storage Device.”
8. Follow the on-screen instructions to complete the installation process.
9. Restart the PS4: After completing the installation, your PS4 will prompt you to restart the console.
10. After restarting, your PS4’s system software should be updated to the latest version.

Please note that updating your PS4 using a USB drive will erase all data from the hard drive, including games, DLCs, and saved data, so it’s essential to back up your important data before proceeding.

3) Factory Reset PS4

According to my experience, restoring your PS4 to its default settings can fix this issue. But, this method will erase all data from the hard drive, including games, DLCs, and saved data, so it’s essential to back up your important data before proceeding. You can back up your data to an external drive or the cloud using the PS+ subscription.

4) Booting In Safe Mode

If you’ve reached here and are still running into the error, my testing shows that you are also suffering from your settings malfunctioning. Booting in Safe Mode can help with that.

5) Rebuilding Database

I found that rebuilding the PS4 database also fixed many PS4-related errors. To rebuild the database on your PS4, you must start the console in safe mode.

What To Do If None Of The Fixes Work?

If none of the fixes work, I’d suggest that you try and contact PS Support. There are a few ways to contact PlayStation support for your PS4:

1. Contact PlayStation Support through their website: Go to the PlayStation website and look for a link to “Support” or “Contact Us.” This will provide you options for contacting PlayStation support through email, phone, or live chat.
2. Contact PlayStation Support through social media: PlayStation Support is available on social media like Twitter and Facebook. You can contact them directly or by tweeting them with your questions.
3. Call PlayStation Support: You can also contact PlayStation support by phone. The phone number can vary by region; you can check the official website or the “Contact Us” option in your PS4 for the phone number in your area.

Make sure to have your PS4 serial number and the error code, if available, before contacting support. Doing so will make it easier for them to assist you and speed up the process.

Here’s a list of directories to start your diagnosis:

• PS4 “Appear Offline” Feature Is Not Working
• PS4 Share Play Not Working
• PS4 Media Remote Not Working