Solved: How To Fix PS4 Error WS-37469-9

Changing the WIFI bandwidth may fix the PS4 error WS-37469-9. Here's how to do so, and various other fixes.

PlayStation has always had many errors when it comes to connectivity alone. Such an error is PS4 error ws-37469-9. The causes for these are the same, related to connectivity issues and PSN Server Status. As such, the fixes for these errors are similar as well. With that being said, as these errors are usually server end, these fixes are only scarcely helpful, and most of the time, you’ll have to wait for the PSN Servers to be up and running before accessing any network-related features.

What Is PS4 Error Code ws-37469-9?

PS4 Error
Ps4 error ws-37469-9 (Image by Emopulse)

ws-37469-9 is an error that makes the above error pop up, “An error has occurred. (ws-37469-9).” This error stops you from connecting to the internet and accessing any features related to the net, including checking your online information.

What Causes Ps4 Error Code ws-37469-9?

The error code is one of many connectivity-related error codes that PS users may experience. The causes for it are:

  • Bad Internet.
  • PSN Servers are down.
  • WIFI Bandwidth is interfering.

How To Fix It?

The potential fixes for this error are similar to those of other similar errors that have to do with network connectivity and server status, and I’ve compiled them below:

  1. Restarting Your Router
  2. Checking PlayStation Servers
  3. Restarting Your Ps4
  4. Changing DNS Setting
  5. Changing WIFI Bandwidth

As for how you can do each of these, I’ll try my best to guide you as you scroll forward.

Restart Your Router

Turn off your router, wait for at least five minutes, restart it again, and see if it works. If you’re still having trouble, use the following ways to fix the ps4 error code ws-37469-9.

Check PlayStation Servers

Occasionally ps4-error-ws occurs when the servers are down, which can be irritating and frustrating. Don’t forget to check the Playstation Network Service to see if the servers are down or on maintenance break. PlayStation goes under maintenance for new updates to provide you with the best experience. If servers are not down, adopt the following ways to fix the ps4 error code ws-37469-9.

How To Check If The PSN Servers Are Down

You can use the PlayStation 4 to check if the PlayStation Network is down. Simply go to the console’s Settings menu, choose Network, then pick View Status of PlayStation Network Services to use. Even more important is to check the PlayStation official website to see if the servers are down in your country. If servers are running well and fine, you can follow the other remedies to get your error fixed.


PlayStation Network
PlayStation network

Restart Your Ps4

Even more critical is to restart your PlayStation4. It will help your Ps4 to get rid of glitches and to give your console a fresh and new start. It would just take five minutes but will help your console remove bugs and supply you with the best experience. If this does not help, use the following ways to fix the error code ws-37469-9

Change DNS Setting

Furthermore, you need to change your DNS, which is known as Domain Name System. If none of the above ways mentioned could fix your console, then you need to change your DNS setting, and if you don’t know how to do that, then don’t worry because I am here to elaborate on everything.

First, you need to choose Network from the Settings menu.

Network PS4
Network PS4

After that, you need to select Set Up Internet Connection.

Internet Connection PS4
Internet connection PS4

Next, Select WIFI or LAN, depending on your liking.

Wi-Fi Network PS4
Wi-Fi network PS4

Then, Select the Custom.

Custom PS4
Custom PS4

Next, choose WPS Button or AOSS, depending on your preferences.

WPS AOSS Netowrk PS4
WPS AOSS network PS4

After that, You can select any IP Address Settings.

Automatic IP Address PS4
Automatic IP address PS4

Then, Select Do Not Specify.

DHCP Host Name PS4
DHCP host name PS4

Next, Select the Manual.

Manual DNS Setting PS4
Manual DNS Setting PS4

Then, Write down the values of Primary DNS and Secondary DNS according to your

internet and country.

Primary Secondary DNS
Primary Secondary DNS

There you go, your Domain Name System is changed.

Change WIFI Bandwidth

If the issue persists, change the WIFI frequency from automatic to 5 gigahertz and see if it fixes the error or not. If not, change it to 2 Gigahertz, and if it still doesn’t work, change it back to automatic.


ws-37469-9 is caused by either connectivity problems on your end, or the PSN servers being down. The error stops you from accessing any online features normally available. As with other similar errors, the methods to solve the are: Checking PSN Server Status, Restarting the WIFI, Restarting the Console, Changing DNS Settings, and Increasing WIFI Bandwidth.

If this helped, also check out my other guides on how to fix:

Frequently Asked Questions

What Is DNS On Ps4?

Domain Name System, or DNS, is essential for translating IP addresses into domain names. The physical locations of gaming servers on the internet are transmitted to your PS4 via DNS servers. Most frequently, DNS errors are caused by network modifications and failed attempts to set up the new network settings.

What Does The Error Code ws-37469-9 Mean?

Error Code ws-37469-9  means your attempt to connect to the PlayStation servers failed, according to error code ws-37469-9. You cannot play any PlayStation online game until you reconnect to PlayStation servers. To best satisfy its users and emphasize users to interact, ws-37469-9 occurs when the servers go offline for maintenance. To check whether or not the servers are down, you may visit the PlayStation website. It's possible that your weak WIFI caused the issue. If an outage occurs, you won't be able to access the PS4 database because the PlayStation server can be down for maintenance.

How Do I Reset My Ps4 Network Setting?

Click Settings on your PlayStation's home screen. Then, Scroll down to the Initialization option. Next, Choose Restore Default Settings. Press Restore to confirm that you want to move forward. Any data that has already been stored won't get lost. Therefore, you will have to re-configure settings like your date and time.

Will I Lose Everything if I Reset Network Settings?

All of the info from your internet, Network, and associated devices are erased when you reset your network settings. Resetting your Network setting will not delete any of your files or bookmarks. It's completely different from the factory reset. Reset Network Settings is not harmful to your ps4 because it does not touch any of your files.

What happens when a server undergoes maintenance?

When a server is undergoing maintenance, this could mean that the site has bugs or faults that the programmers are working on fixing, or it could mean that the site's server is experiencing technical difficulties.

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