SOLVED: PS5 ERROR-CE-10005-6 [5 Methods]

Getting an error while downloading any game on your ps5? Read this guide to fix.

PS5 error CE-10005-6 is a persistent issue that could prevent you from downloading a game. Usually, it is due to a broken or damaged game disc and can easily be fixed by replacing that. If that doesn’t work, you should resort to the fixes below.

Key Takeaways

  • If you encounter CE-10005-6, your console has difficulty reading the game disc due to a disc-related issue.
  • A broken disc, scratches or dust on the disc, unstable network connection, or low internal storage can be the main reasons.
  • You may fix the error by keeping your disc clean, restarting your console, or checking your internet connection.

PS5 Error CE-10005-6 [Causes & Fixes]

The error code CE-10005-6 on PS5 indicates that the console cannot read the physical game disc due to some unidentified problem.

When you encounter this error, the message displayed on your screen will be “Something went wrong,” along with the error code in the top right corner.

There are multiple reasons for this:

  • Debris, dust, or fingerprints on the optical reading portion of the disc.
  • Down PSN servers.
  • Unstable or no network connection.
  • Blu-ray disc overheating.
ps5 error
Error CE-10005-6 – Image Credits (Emopulse)

Before proceeding with the solutions, make sure you have done the following measures:

To fix this error, implement these fixes:

  • Clean your disc
  • Free up storage space
  • Check the PlayStation 5 servers
  • Restart your PlayStation 5 in Safe Mode
  • Factory reset your PlayStation 5
  • Contact the PlayStation support team

Also Read: Playstation Vue Error 5001

Clean Your Disc

According to several users, cleaning the disc has effectively resolved this error. You should clean your disc twice to ensure it is spotless and no dust is left on it.

The error is also brought on by a damaged or scratched screen because PlayStation cannot read the damaged disc. To clean your disc, use some alcohol and a cotton cloth. You can also clean the dust from the disc drive.

After cleaning your disc, wait at least five minutes and check if the error has been fixed by turning on your PlayStation console.

Free Up Storage Space

Follow these steps to free up storage on your PS5 console:

  1. Go to “Settings” > “Storage” > “Games and Apps.”
    Games and Apps – Image Credits (Emopulse)
  2. There is a three-lined, arrow-pointing sort button on the left. You can do different kinds of filtering for games and applications.
  3. You may tick the boxes to pick the games you wish to delete by browsing the list after sorting. Click the “Delete”
    button. Confirm the deletion by selecting “OK.”

Check The PlayStation 5 Servers

If you’ve tried all the methods we’ve listed above and you’re still getting the ps5-error, something else is wrong. It’s possible that the error is not on your end, and I advise you to check the PlayStation servers.

PSN Servers – Image Credits (Emopulse)

Visit PSN Servers, the official website for PlayStation, to check on the status of the PS servers. If the servers are up and operating, you can try one of our alternative methods to resolve the error.

Restart Your PlayStation 5 In Safe Mode

Below is a straightforward method for rebooting your PS5 in safe mode:

  1. Press and hold the power button until the second beep sounds. The console will start up in Safe Mode.
  2. Next, pair the DualSense Controller by pressing the PS button on the controller.
  3. Press X to restart your PlayStation in Safe Mode after selecting “Restart PS5” from the menu.
    Restart PS5 – Image Crdits (Emopulse)

Also Read: PS4 Error ws-37469-9

Factory Reset Your PlayStation 5

The best course of action is to factory reset your PlayStation 5 if none of the methods we’ve discussed has solved your issue. All your information and data will be deleted, and your console’s settings will return to their original condition. You can back up your data to a larger storage device or the Playstation Plus cloud service before factory resetting your system. Follow these steps to do so:

  1. Navigate to “Settings” > “System” on your PS5.
  2. Choose “System Software” > “Reset Options” > “Reset Your Console.”
    Reset Your Console – Image Credits (Emopulse)
  3. Next, you will receive a message “Every data and all users will be removed. For all users on this PS5, console sharing and offline viewing will be disabled”. You should select the Reset button.
  4. Lastly, your console will start, and you must set up the PlayStation.

Contact The PlayStation Support Team

I recommend you contact the PlayStation support staff if you cannot determine what is causing the error in your console. The PlayStation support staff has assistants who can discuss your problems in depth and provide step-by-step instructions for resolving any PS errors.

PS Support – Image Credits (Emopulse)

Here’s how you can contact them:


The PS5 error CE-10005-6 can arise when your console has difficulty reading the disc. To fix it, I recommend restarting your console and router as soon as the error occurs. Also, keep your game disc clean and check it for any damages. If these don’t aid you in resolving the error, clean up storage on your console or factory reset it. Feel free to reach out in the comments if you have any queries.

Here are some related PS5 errors:

Frequently Asked Questions

What does a error CE-10005-6 mean?

The PS5 error number CE-10005-6 denotes a problem that prevented your console from downloading and installing your game. This error usually occurs when you're trying to install your game from a physical discand the disc might likely not be read by your PS5 system.

Why do PS5 issues constantly happen to me?

Corrupt game files, improperly installed game update files, software incompatibility, or hardware failure might all result in errorr. However, when the errors initially appeared, Sony's customer service representatives said they were certain it was a hardware problem caused by a software fault.

Why do the games on my PS5 stop downloading?

Since new PS5 games are stuck in a queued for the downloading situation without being loaded on the system, your Playstation 5 won't download games.

Why is my PS5 not reading my disc?

The PS5 is suffering disc-related troubles mostly due to any of the following reasons; the disc you are attempting to insert is broken or unclean, your console's firmware is not current, or there are hardware problems with the console.

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