Xbox Error Code 0x89231906 [SOLVED]

Encountering this error code prevents you from engaging in party chat, which essentially hinders your ability to communicate with other players during gameplay. Here's how to fix this.

Get ready to conquer the virtual realms but wait! Are you plagued by the enigmatic Xbox Error Code 0x89231906? The error brings unfortunate consequences – no party chat, which means no communication with fellow players during gameplay. But fear not, for there’s light at the end of the tunnel! Software glitches, temporary connectivity issues, Xbox cache memory faults, faulty internet connections, or IP-related problems can cause this error code. Luckily, we have the solutions you need!

Key Takeaways 

  • Having this error code displayed means you cannot do party chat, meaning you cannot communicate with other players while playing the game.
  • Reasons for the Error include software glitches, a temporary connectivity issue, a fault in the Cache Memory of Xbox, a Faulty Internet Connection, or an IP-related issue.
  • The error code can be resolved by Clearing The Alternate MAC Address, Hard Resetting The Xbox, and Checking The Update Status Of The Xbox.

What Is Xbox Error Code 0x89231906?

Xbox Error Code 0x89231906
Xbox Error Code 0x89231906 – Image Credits (Emopulse)

Xbox Error Code 0x89231906 is a common error that occurs on Xbox consoles. This error code is associated with connectivity issues, specifically related to Xbox Live services.

When you encounter this error, it usually means that your Xbox console is having trouble connecting to Xbox Live servers.

What Causes Xbox Error Code 0x89231906?

The error may be caused due to following reasons:

  • Software Glitches
  • Temporary Connectivity Issues
  • A fault within Xbox’s Cache Memory
  • Malfunctioning Internet Connection
  • Issues Related to IP Configuration

How To Fix Xbox Error Code 0x89231906?

Here’s a general list of fixes that we’ll explore in this guide:

  1. Clearing Alternate MAC Address
  2. Updating The Xbox
  3. Change DNS Settings

Before this, however, we’d implore you to restart your console. If you don’t know how to do that, click here and figure that out. If you’re done and the problem persists, we’d suggest looking at the fixes below.

Clearing Alternate MAC Address

If a temporary software glitch caused your Xbox Error Code 0x89231906, then there is a very high possibility that you will be able to resolve this issue by clearing your Xbox’s alternate Mac address. This particular procedure is also regarded as performing a power cycle and can be easily implemented by following these steps:

  1. Open the “Settings.”
  2. Then navigate to “General.”
  3. Go to “Network”  in the top left corner of General.
  4. Go to “Advanced Settings.” 
  5. Under advanced settings, select “Alternate MAC Address” from the list of available options.
    Alternate MAC Address
    Alternate MAC Address – Image Credits (Emopulse)
  6. By choosing it, you can restart the console while erasing the Alternate MAC address.

After the console restarts, try to join a party once in a game again. If your issue has been resolved, hurray! If not, continue following the further mentioned.

Updating The Xbox

Another possible reason for facing this error can be that your Xbox is not updated to the latest version. This might not allow you to join the party due to the difference in compatibility between you and the other player’s device. The method to confirm if your Xbox is updated to the latest version is simple to follow these below-mentioned steps:

  1. Once you connect your console to the internet, push the Xbox ‘X’ button to open the Xbox guide. Proceed to “Profile & System” in that direction.
  2. Go to “Settings.”
  3.  Proceed to “System.”
    System – Image Credits (Emopulse)
  4.  Next, click on “Updates & downloads.”
    Updates and Downloads
    Updates and Downloads – Image Credits (Emopulse)
  5. Update the console in the abovementioned options.
  6. If the ‘No console update available’ option is grey, it means your console was already updated to the latest version and cannot be updated further.

Change DNS Settings

By changing the DNS settings on your Xbox, you can potentially resolve network-related issues, including the error you are experiencing. Sometimes, using alternative DNS servers can provide a more stable and reliable connection, which can help improve connectivity and resolve errors like the one you encountered. To change DNS settings on your Xbox and potentially resolve the error, follow these steps:

  1. Press the Xbox button on your controller to open the guide.
  2. Navigate to the “Profile & System” tab.
  3. Select “Settings” and then choose “General.”
  4. Scroll down and select “Network settings.
    Network Settings
    Network Settings – Image Credits (Emopulse)

  5. Choose your network connection. If you are connected via Wi-Fi, select “Wi-Fi,” if you are using an Ethernet cable, select “Ethernet.”
  6. Under your chosen network connection, select “Advanced settings.”
    Advanced Settings
    Advanced Settings – Image Credits (Emopulse)
  7. Scroll down and choose “DNS settings.”
  8. Select “Manual” to manually configure the DNS settings.
    Manual – Image Credits (Emopulse)
  9. Enter the primary and secondary DNS server addresses. You can use public DNS servers like Google DNS (Primary:, Secondary: or OpenDNS (Primary:, Secondary: Alternatively, you can use custom DNS addresses provided by your internet service provider (ISP).
  10. Once you have entered the DNS server addresses, select “Done” to save the changes.

What To Do If None Of The Fixes Work?

Contacting Microsoft Xbox customer care may refer you to a unique solution or instruct you to take your console to the nearest Xbox customer center to better look at it.

Here is a step-by-step guide on how to contact Microsoft Xbox Support:

  1. Open a web browser on your computer or mobile device.
  2. Visit the official Xbox Support website by going to
  3. On the Xbox Support website, navigate to the top right corner and click the button. Enter your Microsoft account credentials to sign in.
  4. Once signed in, locate and click on the “Contact us” or “Get support” link. This will usually be found at the top or bottom of the page.
  5. You will be presented with different support options. Choose the best suits your needs, such as “Xbox Live & Account” or “Hardware & Accessories.”
  6. Next, you will be given several support topics to choose from. Select the topic that aligns with your specific issue. For example, if you’re experiencing a billing problem, select the “Billing & Subscriptions” category.
  7. After selecting a category, you will be presented with various troubleshooting articles and resources. Look for the option to “Request a call” or “Chat with an agent.” Click on the appropriate option based on your preference.
  8. If you choose to request a call, you will need to provide your phone number. Select a convenient time for Microsoft Xbox Support to call you back.
  9. Chatting with an agent will connect you to a live chat session with a support representative. Explain your issue and provide any necessary details.
  10. Follow the instructions given by the support representative to troubleshoot and resolve your problem.

Remember to provide accurate and detailed information about your issue to ensure that Microsoft Xbox Support can assist you effectively.


Xbox Error Code 0x89231906 turns off party chat, hindering communication with other players during gameplay. It can result from software glitches, temporary connectivity issues, Xbox Cache Memory faults, faulty internet connections, or IP-related problems. To resolve the error, try clearing the Alternate MAC Address, performing a hard reset on the Xbox, and checking for updates. Following the steps above, you can regain full functionality and enjoy uninterrupted communication while gaming on Xbox.

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Frequently Asked Questions

Will my in-game experience change because of Xbox Error Code 0x89231906?

Your in-game actions such as shotting, building, roaming or in general any other thing will not suffer due to this error code. Especially if you play single player games you might not even know that you are facing Xbox Error Code 0x89231906.

Will updating my Xbox lead to any sort of data loss?

The simple answer no, none of your in game or account data will be lost after you upgrade your console. However, if you like some particular feature of your console, it may be changed.

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