5 Ways To Solve Xbox Error Code 0x80190193

Xbox Error Code 0x80190193 can be fixed by relogging into your account. Here are 4 other methods you can use to fix this error.

Booting up a game to only be met with Xbox Error Code 0x80190193 is a very frustrating feeling. In the article below, I’ll explain what the error is, what causes it, and ways to fix it, so do strap on!

Key Takeaways

  • The error code is related to a server connection between Xbox and its servers. The error code originated in early 2016 and kept popping back up from time to time.
  • It is possible that your account was banned due to suspected misconduct while playing any game, an internet connectivity issue, or a temporary Xbox data issue.
  • It can be solved by performing a power cycle, logging out of Xbox, checking the internet connection, checking the update status of Xbox, and discharging Xbox capacitors.

Xbox Error Code 0x80190193

The error surfaced in early 2016 and has been popping up since. It reads “Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Error code: 0x80190193”.

xbox error code 0x80190193

Causes Of Error

The issue for this, as seen from the error message above, is unclear. The consensus is that the error is largely caused by:

  • Bad internet.
  • Built up data.
  • An outdated System Software

How To Solve Xbox Error Code 0x80190193

You can fix the error by:

  • Restarting your console
  • Power cycling your console
  • Fixing your internet
  • Relogging into your Account
  • Updating System Software
  • Discharge the console’s capacitors.

Logging Out Of Your Xbox Account

The essential thing you can do as a starter for the solution to the error is log out of your Xbox account. When you log out, the previous connection with the server is disrupted, leading to all the mistakes in the old established connections being resolved. To log out of your Xbox account, follow these simple steps:

  1. Press the X button on your Xbox to open the guide.
  2.  Choose Profile & System, select your Gamertag, and sign in.
  3. Open the guide again and choose Profile & System.
    profile and system in Xbox settings
    Profile And System
  4. Proceed to settings, selecting account> Sign-in, security & passkey.
  5.  Select Change my sign-in and security preferences.
    sign in and security preferences Xbox option
  6. Choose the 3rd option,’ Lock it down.

You are now entirely logged out of your Xbox and need to log back to use it further.

Doing A Quick Power Cycle

A Power Cycle is a step that cleans your alternate MAC address. Clearing your alternate MAC address is another thing you can do to eliminate the error code possibly. It removes any anomalies affecting your Xbox and gives it a kickstart. To perform a quick power cycle, follow the steps below:

  1. Open the settings on your Xbox by pressing the Xbox button on your controller.
  2. Then proceed to General in the setting option.
  3. Once in General, proceed to Network settings on the top left.
    Xbox Error Code 0x80190193
    General Settings
  4. After Network settings open, proceed to Advanced settings.
  5. Choose Alternate Mac Address from the given options under advanced settings.
    Xbox advanced settings
    Alternate Mac Address
  6. Clear the Alt MAC address by selecting it; this will result in the console restarting.

Once the console restarts, check if the error code is resolved. If it is not resolved, continue to implement the methods mentioned below.

Checking Your Internet Connection

A weak or unstable internet connection could also cause a server connectivity issue. Thus it is necessary to ensure that the internet connection is not the cause. To check the stability of your internet connection, follow the short steps listed below:

  1. Go to the home screen by pressing the controller’s Xbox button.
  2.  Proceed to settings on the home screen, then go to ‘all settings.’
  3.  From all settings, go to ‘Network’ and then ‘Network Settings
  4.  In ‘Network Settings’, go to troubleshooting and then ‘Test Internet Connection.’
  5. If an internet connection issue is detected while troubleshooting, you will be given instructions to resolve the issue, or the problem will automatically be corrected. To confirm, try to join a party again and see if the error appears or not.

Update Your Xbox

Another possible reason for displaying the Xbox Error Code is that your Xbox is not up to date. This might lead to a failure to meet some security requirements while joining the game. Thus, Xbox restricts you from doing so. To check if your Xbox is updated or not, follow these simple steps:

  1.  After establishing an internet connection, press the Xbox ‘X’ button to open the ‘guide,’ then proceed to Profile & System.
  2. Under there go to settings>System> Updates & downloads > Update console.
  3. If there is a grey ‘No console update available, ‘ your console is already updated, and you cannot further update it.

Discharging Capacitors Of Your Xbox

Another reason you might face the error code is a temporary data glitch. You can try to fix this by draining your capacitors. You can do so by powering off your Xbox for an extended period so that the capacitors lose their charge. Following these steps:

  1. Start by pressing the power button on your console.
  2. Keep pressing the power button until the Xbox turns off completely.
  3. Once the Xbox turns off, disconnect the power plug of the Xbox from the wall unit.
  4. Wait for 5 minutes, then re-plug your power plug into the wall supply and turn it on.

After the Xbox turns on, check if the error code has disappeared or not.


The error does not have a defined cause, but it is similar to most other network errors. restarting or power cycling your console, fixing your internet, relogging into your Account, and updating System Software fix this issue. You can also discharge the console’s capacitors. If none of these provided solutions work, you should contact Xbox Support.

Also, check out my fixes for:

Frequently Asked Questions

What will be the restrictions after locking down the account?

Once you lock down your account, you will need to input your password at every major step you take. This is the only way to completely remove your account from your device. However, if you do not want to do that you can remove this setting once after you sign into your account again.

Is clearing your Alternate Mac Address safe?

In short, yes, it is completely safe to clear your alt mac address. Just make sure to not do it habitually as it disrupts the whole functionality of your Xbox.

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