7 Ways To Fix Xbox Error Code 0x87e105dc

Having Trouble with Xbox Error Code 0x87e105dc? Maybe there is a connectivity issue, so, you must restart your internet first. If nothing works then try these 7 Fixes!

Annoying Error like Xbox Error Code 0x87e105dc is just another name added to the list. These errors can range from anywhere simple connectivity issues to something that might even brick your console. Before following my guide, I suggest you solve some of the connectivity issues, you must restart your internet and try again to quickly solve this error. If that doesn’t work, fret not, for I am here to show you how to take care of these and make it so that you’re back to gaming in no time.

Key Takeaways

  • Xbox Error Code 0x87e105dc happens when you try to launch any of the digital games that you own.
  • It can either happen due to connectivity issues, profile issues, or console configuration issues.
  • I suggest that you check your internet, clear your DNS and MAC address, update your console and account, and if it persists, factory reset your console.

The Xbox Error Code 0x87e105dc

When Xbox error code ox87e105dc arises, a message like “Something unexpected happened” appears on your screen.

Xbox error code ox87e105dc
Error message

It is an error code that pops up when you try and launch any of the digital games that you own. The error is also not in any of the error code lists provided by Microsoft, as with a lot of the new errors that are coming up.

Even though the error is not in the list, users have seen quite a few patterns in their experiences and therefore have narrowed them down to a list. Some have argued that this is the server’s fault since you’re unable to connect to them and since the error only occurs on online games. Others expand on the idea of a connectivity issue and argue that it’s a faulty MAC address that gets in the way of things.

Additionally, there could be times when the issue is your Microsoft profile. You might have to sign out and sign back in again or contact support to get your Login ID changed. This also can happen when the status of your online shelf cannot be verified, and the Xbox System flags you as a pirate.

An incompatible OS, or even worse, an outdated one, could also be the root that started it all.

Causes Of The Xbox Error Code 0x87e105dc

Xbox Error Code 0x87e105dc may happen for a variety of causes, including:

  • Connectivity issue
  • Server status issue
  • Profile issues
  • Console configuration issues

Ways To Fix The Xbox Error Code 0x87e105dc

The fixes are all frankly easy. All you need to do is follow the steps that I am about to reveal to you. Here’s a list of fixes I am going to discuss:

  1. Checking network connectivity.
  2. Clearing MAC address.
  3. Checking server status.
  4. Clearing DNS.
  5. Install updates.
  6. Changing account settings.
  7. Resetting to factory settings.

However, before I begin, there are a couple of things that you should do. You must restart your internet and try again, as that’ll take care of some of the connectivity problems. You can also perform a speed test here. Additionally, I also recommend that you sign out and then sign back in again since that’ll cause your configuration and account errors to be set straight.

Nonetheless, without any further adieu, let’s talk about the fixes.

Checking Networking Connectivity

To check if the console is connected to the internet and has a stable connection, you must use the following steps:

  1. Open the Xbox One control panel.
  2. Open “My games and applications” and then “Settings.”
  3. Open the “Networks” menu.
  4. Pick if your network is wireless or wired, and then test your connection.
Xbox Error Code 0x87e105dc
Network Settings

This method is effective since you can test your connectivity and root out any issues that may happen due to your internet.

Clearing MAC Address

This usually works for the library of multiplayer games and takes care of the connectivity issues. You don’t need to get into the specifics of it, but the alternative MAC address should be cleared. Here’s how to do that:

    1. Press the Xbox Key on the Controller.
    2. Select Settings, and then Network.
    3. Go to network and the network setup.
      General Settings
Xbox Error Code 0x87e105dc
Xbox Advanced settings
  1. Clear in and then restart your console.

Checking Server Status

As I mentioned earlier, it could be possible that the issue isn’t your fault at all. The people over at Xbox have got a company to run, and often they have to maintain the servers. For this maintenance, they take the servers down for a while, from time to time. Therefore, I do suggest that you check Xbox’s Server Status before you proceed to any of the further fixes, here is the link to check it.

Clearing DNS

Domain Name Service is basically how your device accesses the internet, and since I am targeting all the connectivity issues, I would suggest you take care of this as well. This can also help in boosting your internet speeds since this is how you can traverse from server to server. Cloudflare is a third-party service that has developed the fastest DNS there is. Here’s how you can change yours to that:

  1. Press the Xbox button on the controller.
  2. Go to System.
  3. Go to Settings
    Xbox Error Code settings
  4. Go to Network.
  5. Select Network Settings, and then Advanced Settings.
    Network Settings
  6. Select DNS settings (Make sure to note down your previous settings if you need them.)
  7. Go to Manual.
  8. Enter the new DNS settings; if you want to use Cloudflare, then it’ll be as the primary and as the secondary.
    DNS Settings
  9. Check your connection to see if everything is fine.

Install Updates

Yet another one of the fixes, however, this time, I am targeting the OS itself. If there’s a pending update, then you can’t play any of your digital libraries until you go through with it. Therefore I suggest that you update the console.

Additionally, you can also do an offline update to take care of the Xbox error code ox87e105dc issue if your internet is acting up. Here’s how you can do that.

Changing Account Settings

Sometimes, the account that you’re using isn’t the main account on your Xbox, and that can lead to licensing and configuration issues. Here’s what you can do to make an account your main account:

  1. Press the Xbox key on the controller.
  2. Press ‘Settings’ and then ‘All Settings.’
  3. Go to the Personalization tab and click on “My Home Xbox.”
  4. Select your account and then select “Make it my main account.”

Additionally, maybe some other user had bought the game and not you, in which case you should switch to that user’s account and check if the error persists.

Resetting To Factory Settings

Sometimes, when the system settings are damaged, it becomes crucial for you to fix them if you want to proceed any further in fixing your issue since, otherwise, it doesn’t matter what you do as you won’t get through.

Upon factory resetting, you’ll use all your data, and therefore I recommend you store it in a drive before you do this. Here’s how you can reset to factory settings:

  1. Hold down the power button.
  2. Keep holding the button for upwards of 10 seconds, even after it has shut down.
  3. When it starts, you’ll be taken to a green screen, where you need to select Reset Settings.

Now you have reset your device back to the factory settings.

Contact Xbox Support Team

Contact the Xbox support team if the methods I’ve listed do not work for you. Open the Xbox support website by simply typing “Xbox Support” into your browser. You can online chat with them to explain your issue in more detail.

Xbox error support team
Xbox contact us with the option- Image Credits [Emopulse]
In addition, you can also visit Xbox forums. You can find many other errors fixes there. Xbox forum has a huge community, and users are always ready to help each other.


Xbox Error Code 0x87e105dc does not pop up on offline games at all and will only happen on online games, preventing them from starting. It is very inconsistent, as it can randomly appear and disappear. Connectivity problems, profile problems, or console configuration problems may all be at blame. I advise you to check the internet connection, clear the MAC address, check the server status, clear DNS, install updates, change account settings, and reset to factory settings. If the error still persists then contact the Xbox support team to get expert help.

Hopefully, this article will help fix your issue. Considering you’re here, it’s safe to assume that you’re an Xbox user, which means constantly running into issues. Here are some of the more prevalent ones:

Frequently Asked Questions

How do I open the Xbox Troubleshooter?

With the help of the Xbox Startup Troubleshooter, you may reset your system. Use your controller's D-pad and A button to pick Troubleshoot from the Something went wrong screen to launch the Xbox Startup Troubleshooter.

What are error codes?

An error code serves as both a notification that an error has happened to the user of a piece of hardware or software and an identification of the precise error that caused the issue. Usually, a computer or other comparable device user will see this code as a part of an error message.

What does a 'Full Shutdown' mean?

When you use the menu button to shut down your Xbox, if instant on is selected, it essentially goes to sleep. If it's set to "Energy saving." It is completely shut down when you turn it off. When you turn it on, you see the logo, which is equivalent to a complete shutdown.

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