How To Fix Xbox Error Code 80151012? [Quick Fix] 

The Xbox error code 80151012 typically occurs when there is an issue with your Microsoft account or trying to recover your profile on an Xbox 360 console. Lets fix this error in quick way!

Xbox has undoubtedly revolutionized the gaming experience, offering players a world of immersive entertainment and online connectivity. However, even the most remarkable systems can encounter hiccups, and error codes have become a common occurrence for Xbox users. One such error code that players might come across is Xbox error code 80151012. 

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Error Message – Image Credits: Emopulse

This code can be attributed to challenges related to signing into Xbox accounts and often requires some troubleshooting to get back into the gaming action. The message that appears on your screen due to the Xbox error code 80151012 is “Sorry, something’s wrong with your Microsoft account.”  In this article, I’ll discuss the common causes of the Xbox error code 80151012 and ways to fix it.

Key Takeaways

  • Error 80151012 occurs when signing into Xbox accounts, often displaying a message about a Microsoft account issue.
  • Common causes include incorrect login credentials, account lock, network issues, expired subscriptions, account suspension, and corrupted cache.
  • Solutions include checking the Xbox server status, resetting the password, clearing the system cache, checking the internet speed, deleting and redownloading the Xbox profile, and contacting Xbox support.

What Causes The Xbox Error Code 80151012?

Some common causes that result in the Xbox error code 80151012 are: 

  • Incorrect Login Credentials: Inputting the wrong email address or password for your Xbox Live account can trigger this error.
  • Account Lock: Multiple unsuccessful sign-in attempts might lead to a temporary lockout of your account, causing Xbox error code 80151012. 
  • Network Connection Issues: Poor internet connectivity or server problems can prevent successful sign-in and trigger errors.
  • Expired Subscription: If your Xbox Live Gold or Game Pass subscription has expired, you might encounter this error when trying to access online features.
  • Account Suspension: Violating Xbox Live’s terms of service can result in account suspension, causing sign-in issues.
  • Corrupted Cache: A corrupted system cache on the console might hinder the proper functioning of certain features, including signing in.
  • Unstable Internet Connection: Fluctuating or weak internet connectivity can disrupt the sign-in process and trigger the Xbox error code 80151012.

Fixes Of The Xbox Error Code 80151012

The Xbox error code 80151012 can be a hindrance to your gaming experience. However, there are several solutions to fix the error, as covered in this article.

  1. Check Xbox Server Status
  2. Reset Password
  3. Clear System Cache
  4. Check Internet Speed
  5. Delete and Redownload Xbox Profile
  6. Contact Xbox Support

Each of these steps is a potential solution to resolving the Xbox error code 80151012 and getting you back into the gaming action.

How To Fix The Xbox Error Code 80151012?

Here are 6 number of fixes for the error 80151012:

Method 1: Check Xbox Server Status 

Sometimes, server maintenance or unexpected outages can lead to difficulties in connecting to the platform. By checking the Xbox server status through official channels, you can quickly determine whether the issue is on your end or if it’s a broader server-related problem. Therefore, before moving to any solution, it’s suggested to check the Xbox Live server status. 

Method 2: Reset Password

There are instances where a simple typo or a forgotten password can hinder your access to your Xbox account, resulting in Xbox error code 80151012. By initiating a password reset, you can swiftly regain control over your account and resume your gaming experience without hindrance.

Here’s how to do it:

Via Web:

  1. Enter your email address into Microsoft’s password reset website.

    Enter your Email Image
    Enter your Email – Image Credits: Emopulse
  2. Choose verification method: Use an authenticator app or select “Use a Different Verification Option” for email/phone.

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    Verify your Identity – Image Credits: Emopulse
  3. Enter the authenticator code or request a code from Microsoft.
  4. Receive and input the code to proceed.
  5. Verify your identity successfully.

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    Enter code – Image Credits: Emopulse
  6. Choose and confirm a new password.
  7. Use the new password to log in on a console or the Xbox mobile app.
  8. Completetwo-factor authentication for added security.

Via Mobile App:

  1. Download the Xbox app on your iPhone or Android smartphone.
  2. Open the app, and when prompted to sign in, enter your email and click “Next.”
    Image Enter your Email
    Enter your Email – Image Credits: Emopulse
  3. On the password screen, tap “Forgot password?”
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    Enter Password – Image Credits: Emopulse
  4. Verify your identity using an authenticator app if you’ve set one up. Alternatively, choose “Use a different verification option.”
  5. Receive a verification code via email, alternate email addresses, or your associated phone number.
  6. Enter the code to confirm your identity.
     Enter Code Image
    Enter Code – Image Credits: Emopulse
  7. Set a new password and verify it.
  8. Use the new password to sign in on an XboxSeries,Xbox One, or Xbox 360 console.

Method 3: Clear System Cache

Over time, your system or browser saves files to speed up your gaming process. However, these files may corrupt, causing the Xbox error code 80151012. Therefore, to get rid of it, the best solution is to clear the cache and data and have a smoothly running Xbox session. 

Method 4: Check Internet Speed 

A stable and fast internet connection is essential for seamless gaming experiences and smooth online interactions. Slow or inconsistent internet speeds can lead to disruptions in connecting to Xbox Live services, resulting in errors like 80151012. However, you can easily solve this issue by checking and fixing your internet speed.

Method 5: Deleted And Redownload Xbox Profile 

Sometimes, profile data can become corrupted or encounter glitches, causing difficulties during the sign-in process. Deleting and redownloading your Xbox profile can be a practical solution for persistent sign-in issues, including Xbox error code 80151012.

Here’s how to do it: 

Delete Xbox Profile (Xbox 360)

  1. Press the Guide button on your controller to open the Xbox Guide.
  2. Navigate to Settings > System Settings and press A.
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    System Settings – Image Credits: Emopulse
  3. In System Settings, go to Storage and press A.
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    Storage – Image Credits: Emopulse
  4. Choose the storage device (hard drive, memory unit, or USB storage) containing the profile and press A.
    Choose the storage device Image
    Choose the storage device – Image Credits: Emopulse
  5. Select Profiles from the device’s file manager and press A.

    Select the profiles Image
    Select the profiles – Image Credits: Emopulse
  6. Highlight the profile you want to remove and press A.

    Highlight your Profile Image
    Highlight your Profile – Image Credits: Emopulse
  7. On the profile management screen, highlight Delete and press A.

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    Delete – Image Credits: Emopulse
  8. Choose the appropriate deletion option:
    • Delete Profile and Items (permanently removes all associated data)
    • Delete Profile Only (for potential recovery later) and press A to confirm.

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      Press A – Image Credits: Emopulse

Redownload The Profile 

  1. Open the guide by scrolling left from the Home screen.

    Open the Guide Image
    Open the Guide – Image Credits: Emopulse
  2. Scroll down and select “Add & manage.”
  3. Choose “Add new.”

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    Add new – Image Credits: Emopulse

Note: This doesn’t create a new account; it adds your existing profile to the console.

  1. Enter your Microsoft account email address or phone number.
  2. Input your password. If forgotten, select “I forgot my password” and follow the account recovery instructions.
  3. Review the privacy statement summary and click “Next.”
  4. Set your Sign-in and security preferences.
  5. Check your Xbox profile appearance, then select “Next.”
  6. Pick your preferred color, and finally, click “Sign In.”

Method 6: Contact Xbox Support

Contacting Xbox Support is a valuable resource when you encounter persistent issues like Xbox error code 80151012 that aren’t easily resolved through standard troubleshooting steps. It’s because the dedicated support team at Xbox is equipped to provide personalized assistance. They can address a wide range of technical, account, and connectivity problems, helping you get rid of this error. 

You might want to check these out:

Frequently Asked Questions

How to Perform an Xbox Hard Restart?

For a hard restart, simply press and hold the power button for a full 10 seconds while the system is running. The system will turn off. To restart it, press the power button once more, and you'll witness the green start-up screen.

Will resetting my Xbox delete everything?

Yes, resetting your Xbox will result in removing all your accounts, saved games, personalized settings, and home Xbox associations. You'll lose everything that hasn't been synchronized with the Xbox network.

What is the error code 80153021 on Xbox Live?

Firstly, it might indicate a temporary unavailability of the Xbox Live service, which can occur during maintenance or outages. Secondly, it could be due to an outstanding balance on your Microsoft account, which needs to be settled for full access to Xbox Live. Lastly, the message may also refer to incomplete billing information.

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