Xbox Voice And Text Chat Error [FIXED]

Your Guide To All The Causes behind The Xbox Chat Error and How To Fix Them

The “Xbox Voice and Text Chat Error” may occur due to weak or unstable network connectivity, Xbox Live service disruptions or outages, incorrect or restrictive NAT settings, and headset or microphone compatibility issues. I will guide you in detail on how to fix this error. However, updating your system software is a common solution.


Key Takeaways

  • Xbox Chat Error is a relatively common issue preventing users from communicating with each other.
  • The error occurs due to weak or unstable network connectivity and Xbox Live service disruptions or outages.
  • You can resolve it by restarting your device or updating the system software.

I suggest you to attempt these simple fixes before delving into advanced remedies:

  1. Check Server Status
  2. Power Cycle Xbox
  3. Update Firmware
  4. Change DNS Settings
  5. Checking Internet Connection

Using Xbox Multiplayer Game Solution

You should have specific multiplayer requirements and settings to play multiplayer games. In case you are hosting a game, I suggest you choose or set up who can voice and text chat with you when playing multiplayer games on the Xbox network, which is controlled by your privacy and online safety settings. This fix also helped many users on Reddit.

Fix Teredo

Teredo is a networking security protocol that establishes a secure connection between the clients and servers. This protocol makes it easier for devices to connect through network address translation to communicate with one another.

Without a Teredo IP address, you can’t use party chat or play multiplayer Xbox Live games. This problem can be caused by the Teredo protocol being blocked by your Network, or maybe your Teredo adapter has a problem, or your computer has software that is turning off the Teredo protocol function.

Thankfully, this problem can be fixed easily by pressing the “Fix it” button. After the green tick signal, you need to restart your PC for the changes to take effect.

Checking NAT (Network Address Translation) Settings

To give local hosts access to the Internet, Network Address Translation (NAT) converts one or more local IP addresses into one or more global IP addresses and vice versa. If you are a gamer or into gaming, you know the importance of NAT type. Whether it’s a gaming PC or a console, you won’t be able to play peacefully if you don’t have the proper NAT type set. NAT setting has three types:

  • Open

This setting should be set for accessible gaming as the connection is open, and you will have no problem playing, communicating, or hosting multiplayer games. Your router will be aware of the port forwarding, usually through port number 3074, so gaming will be accessible.

  • Moderate

It will also cause lags, and you will have difficulty joining game lobbies or communicating with other online players. You will also not be able to host any games.

  • Strict

This setting will not allow any connection, and you cannot play or communicate with other players. You won’t be able to host any games, either.

Final Verdict

This error usually happens due to a temporary server glitch. Outdated systems can contribute to such glitches, so checking for updates might help. Generic fixes may work, but using an Xbox multiplayer game solution is a potential fix.

If, after following all the above steps, you still encounter it, I advise you to seek assistance from Xbox Support. They can provide personalized guidance and troubleshoot your specific issue, as your problem requires more advanced solutions.

Also, check out my other fixes for:

Frequently Asked Questions

What is the error code for "Sorry Voice and text chat are not available on Xbox right now"?

Error 0x89231806 is the most common error code relating to Voice and text Chat Errors.

How do I contact Xbox support staff?

There are multiple mediums through which you can contact Xbox support staff. Make sure to visit their website to see all available options.

Was this helpful?

Good job! Please give your positive feedback

How could we improve this post? Please Help us.