Facing the new Error 3304 on Paramount Plus? We have the solution!
Error code 3304 is a persistent problem on Paramount Plus and can be caused due to network issues. You can easily fix it by checking your internet connection or restarting your device. However, if that is not aiding in resolving the error, you should try some other fixes.
Error 3304 includes buffering troubles, playback issues, and a full black screen. The error screen says: “OOPS! We’re having some trouble playing this video. Please try again. If you continue to experience issues, check your internet connection or restart your router.
This error prevents the user from streaming any video, giving a black screen.
It is usually caused by issues with the network or Paramount Plus server.
You can quickly fix it by restarting your router or device.
Causes Of Error Code 3304
Paramount Plus error code 3304 can occur for various reasons, including:
Poor internet connection
Software-caused problems (Antivirus)
Ad blockers, browsers
Hardware acceleration feature
How To Fix Error Code 3304?
You can fix the error by implementing the following solutions:
Check your internet connection
Restart your router
Log out and sign in
Uninstall And Reinstall your app
Turn off your proxy or VPN
Disable your adblocker
Check Your Internet Connection
Your second priority should be the basic key to online streaming: your internet. As per my experience and Anna from minitool if it is working fine, then all is good; if not, you have found yourself the cause of the error. You can run a speed test on your browser to check the network connection.
Reset Your Router
Another thing you can do to get rid of errors is to restart your router. There might be a chance that your router is not working properly or giving you the desired output. So, just turn off your router for a few seconds and then turn it back on. It gives the device time to cool down and work as it should as it cleans its cache.
Log Out And Sign In
To resolve the error, try logging out of your device and then signing back in. This can refresh the app and reconnect it to the servers if there is a disconnection. Balks36 on SkyAnswer Forum suggests to a user.
Go to your profile.
Click on Sign out.
Wait for a moment.
Sign in again using your credentials.
While logging out of your app, consider manually logging out of all devices. Paramount Plus may not automatically log you out of every device. Although it’s not always necessary, as Paramount Plus doesn’t strictly track devices or have strict sharing restrictions, it can help ensure smooth streaming of your desired content.
Another cause of the error code might be issued with the proxy or VPN you are using. These are used to overcome the app’s regional restrictions or stream content unavailable in your region. Turning Off your VPN will be a better option if you are experiencing this error. HalfGēk on Youtubeshows this method is necessary to solve, and it really is, confirmed by my team.
Disable Your Adblocker
The usage of the browser comes up with the use of a wide variety of extensions for desired performances. But that is not the same in every case. Your browser extensions, like adblockers, can also affect your streaming and can cause error 3304. It may also cause your streaming to buffer or cause other errors. So, it would be best if you disabled your adblocker while streaming Paramount Plus.
HalfGēk on YouTube demonstrates the importance of this approach in solving the problem, and our team has verified it. You can go into your browser extensions and disable it from there.
The last option left after failing to get rid of the error code, even after trying all these fixes above, is to contact the Paramount Plus Help Center.
Frequently Asked Questions
What does Paramount Plus error code 3304 means?
The Paramount Plus error code 3304 generally indicates a problematic situation of constant buffering or loading screen which means that the application is not working properly at all.
What causes error code 3304?
There are several causes for the error that include poor internet connection, the server being down, outdated app, use of VPNs or proxies, add blockers, browsers, or a bugged app.
Is downloading available on Paramount Plus?
Yes. Paramount plus allows you to download your desired content. It allows you a quite big space that can hold up to 20 to 25 shows. To download, just navigate to the content you want to watch. Select the desired episode and hit the arrow facing downwards.
How to contact Paramount Plus customer service?
You can contact the help centre via the "contact us" option available at the end of their official page home screen. You can also contact their official Twitter account @AskParamount or can hit up any social media site like Facebook or Instagram. Try whichever you feel is easy to do.