The RUNUNK13 error occurs when the Hulu player is unable to play the selected shows or movies. Here's 9 fixes!
Encountering the Hulu Error RUNUNK13 can disrupt your streaming experience. This error, which prevents the playback of selected shows or movies, may stem from corrupt data, weak internet connections, or outdated app versions. To tackle this issue, try restarting your internet modem and device, clearing the Hulu app’s cache, and enabling cookies on your web browser. In this article, I will provide multiple methods to resolve the Hulu Error RUNUNK13. Let’s dive in!
The RUNUNK13 error occurs when the Hulu player cannot play your chosen shows or movies.
It usually happens due to corrupt data on your device, poor internet connectivity, or using outdated versions of Hulu.
You can solve it by restarting your internet modem, phone/laptop/ TV, clearing the Hulu app’s cache, and enabling cookies on your web browser.
Why Does The Hulu Error RUNUNK13 Occur?
The error RUNUNK13 occurs due to following reasons:
Network Connectivity Issues
Presence of Corrupt Data
Using an Outdated Hulu Version
Hulu’s Server Problems
How To Fix Hulu Error RUNUNK13?
Before you start with the fixes, you should restart your modem. If you’re done with that, let me list down all the ways to get rid of this particular Hulu error so you can enjoy uninterrupted streaming of your best shows.
Refresh your screen
Inspect your internet speed
Force stop the Hulu app
Update your device and Hulu app
Turn on cookies
Turn on Incognito in your web browser
Switch to another device/browser
Check for issues with the Hulu server
In any case, I have the right solutions for you. You can also check out our guides on Hulu error code P-DEV336, code 503, and code 406.
Refresh Your Screen
Most of the time, the error goes away when you refresh the screen of your streaming device (Smartphone, TV, Laptop, etc.) If this method solves the error, congratulations, you can continue with your show or movie.
Inspect Your Internet Speed
Taking an internet speed test on your phone is also a good idea. This will let you know if there is an issue with your internet or not.
Search “Internet Speed Test” on your phone’s browser and click on a relevant result.
The internet speed should be greater than 8 Mbps to stream high-definition videos and at least 16 Mbps to enjoy 4k videos.
Replace your internet service with higher Mbps if it fails to meet the above criterion to use Hulu uninterruptedly.
Force Stop the Hulu App
Doing this will put the Hulu app to a halt. Wait a few minutes before you reopen the app after force-stopping its function. Here’s how you do it.
For Android Device
Go to your device’s “Settings.”
Click on “Apps.”
Find Hulu and click on it.
You will see a “Force Stop” option. Click on it. However, the location of this button can vary based on your device’s model and version.
Press the “Home” button twice or swipe up from the bottom (newer iPhone models).
You will see multi-tasking trays. Find Hulu and swipe up on it.
For Apple TV
Press the “Menu” button on your TV remote twice.
Once the Hulu app is on the front, swipe up on the remote’s trackpad.
Furthermore, when you clear the cache, the device gets rid of the corrupt data within the app, which may be causing Hulu to send errors your way.
Go to your phone’s “Settings.”
Click on “Apps.”
Find Hulu and click on it.
Select the “Storage” option on your screen.
Tap on the “Clear Cache” button.
Now, open the Hulu app and check if the error is gone.
iOS does not offer the option to clear an app’s cache. Thus, you need to restart your Apple device and open the Hulu app to clear the due cache.
For Browser (Google Chrome)
Click on “⋮” in the top right corner of your screen.
Choose “Settings” from the dialog box.
Click on “Privacy and Security” in the left column.
Tick “Cached Images and File.”
Click on “Clear Data.”
For Windows 10 PC/Laptop
Go to the “Settings” page from the “Start” menu.
Choose “Apps” and find “Hulu” in the list.
Click on “Hulu” and go to “Advanced.”
Click the “Reset” button to clear the cache for the Hulu app on your Windows 10 device.
Update Your Device And The Hulu App
From my expertise, having the latest versions installed is essential in preventing unnecessary errors from your device. Access the software information from your device’s “Settings” to check for any available updates. Also, ensure the Hulu app is updated to the most recent version by searching for the app in Google Play Store or the iOs App Store.
Moreover, whether you are using Chrome, Opera, Microsoft Edge, or other browsers, keep it up-to-date with the latest updates. Otherwise, Hulu will frequently show the error runrunk13.
Turn On Cookies
If you are using Hulu on your browser, accept the cookies for the website. For Google Chrome, click on the “Lock” icon at the left-hand side of the web address bar. Now, check whether you have allowed the cookies or not.
Turn On Incognito In Your Web Browser
Most Hulu users reported that switching to an incognito tab on their browser effectively removed the error. Here’s how you can move to an incognito tab.
For Google Chrome:
Click on “⋮” at the top right corner, just below the “x” mark.
Select “New Incognito Tab” from the drop-down.
Now, access Hulu through this tab.
Switch To Another Device/Browser
In case you are consistently facing RUNUNK13 in Hulu, there may be a problem with your device. Try using Hulu on another device and see if it works fine. In addition, switching browsers can also get rid of the recurring Hulu error.
Check For Issues With the Hulu Server
Rarely the Hulu servers are down due to unforeseen issues, which may lead to persistent Hulu errors across the application. You can check if this is the problem by searching “Is Hulu down” in your browser. Many recent user posts will pop up if there is a problem at the server’s end.
Plus, you can click on the first search result, and it will give you an update on the server status. The only solution is to wait until the Hulu team fixes their servers before you can resume watching.
What Should You Do If None Of The Above Methods Work?
Ideally, one of the above methods should work because this particular error does not have a significant cause. You can fix it with quick restarts or updates. However, if nothing seems to get rid of this Hulu error, there may be an issue with your Hulu account. You can contact the Hulu Support Team and explain your case to them. They will come up with a fix after checking the details of your account subscription.
In conclusion, the Hulu Error RUNUNK13 can be a frustrating obstacle to seamless streaming. However, by implementing practical solutions such as restarting your internet modem and device, clearing the app’s cache, and enabling cookies, you can effectively address the playback challenges associated with this error. Remember, troubleshooting these issues will help ensure an uninterrupted streaming experience and allow you to fully enjoy the wide array of shows and movies available on Hulu.