Fixed: Cannot Use Spotify, Current Scene Is Blocked
The error that's been greeting everyone's Spotify screens can be treated with disabling the Game Launcher!
“Cannot use Spotify because the current scene is blocked” is an error on Samsung devices due to the Game Launcher blocking the application. You can fix this by disabling the game launcher and adding Spotify to the list of allowed applications.
This error message appears specific to Samsung Galaxy devices with the Samsung Game Launcher feature enabled.
When the Samsung Game Launcher is enabled, it may consider apps like Spotify distracting from the gaming experience and block them.
To fix the error, disable the Samsung Game Launcher or add Spotify to the list of allowed apps within the Game Launcher settings.
Why Does The Error Happen?
As far as we know, this error message is not a common issue experienced by Spotify users on other devices or platforms, such as iOS or Android devices that do not have the Samsung Game Launcher feature.
The error message “Cannot use Spotify because the current scene is a blocked scene” occurs on specific Samsung Galaxy devices when using the Spotify app in conjunction with the Samsung Game Launcher feature. The Samsung Game Launcher is designed to optimize the gaming experience on Samsung Galaxy devices by blocking notifications, optimizing performance, and providing other features.
When it is enabled, it may consider apps like Spotify distracting from the gaming experience and block them. This can result in an error message appearing when trying to use Spotify. You can either disable the Samsung Game Launcher feature or add Spotify to the list of allowed apps within the Game Launcher settings to resolve this issue.
Before getting into the fixes, we must advise you to restart your device and application since this makes a huge difference.
The straightforward solutions to this error are:
Disable the Samsung game launcher
Add Spotify to the game launcher allowed apps
Clear cache and data of the Spotify app
Update your device and the Spotify app
Reset your device
Disable The Samsung Game Launcher
By far the most effective fix in my testing, to disable the Samsung Game Launcher feature on your Samsung Galaxy device, you can follow these steps:
Open the Settings app on your Samsung Galaxy device.
Scroll down and tap on “Advanced Features.”
Look for the “Game Launcher” option and tap on it.
Toggle the switch to the off position to disable the Game Launcher feature.
Alternatively, you can disable the Game Launcher feature by going to the Game Launcher app on your device and tapping the three-dot menu icon in the top-right corner. Select “Settings,” then toggle the switch next to “Game Launcher” to the off position.
Add Spotify To The Game Launcher Allowed Apps
To add Spotify to the list of allowed apps in the Samsung Game Launcher, you can follow these steps:
Open the Game Launcher app on your Samsung Galaxy device.
Go to “Games.”
Tap on the three-dot menu icon in the top-right corner of the screen.
Look for the “Add apps” option and tap on it.
Search for “Spotify” and tap on it to add it to the list of allowed apps.
Clear Cache And Data Of The Spotify App
To clear the cache for the Spotify app on an Android device, you can implement the following procedure:
Open the “Settings” app on your Android device.
Scroll down and select “Apps & notifications” (or “Applications”).
Find and select the Spotify app from the list of installed apps.
Tap on “Storage & cache” (or “Storage”).
Tap on “Clear cache” and confirm the action.
Once you have cleared the cache for the Spotify app, any temporary files that may have been causing issues should be removed. If the problem persists, you may also want to try clearing the app data or reinstalling the app.
Update Your Device And The Spotify App
To update the Spotify app on your Android device, you can follow these steps:
Open the Google Play Store app on your Android device.
Tap on the three-line menu icon in the top-left corner of the screen.
Select “My apps & games” from the dropdown menu.
Look for the “Updates” tab and locate the Spotify app in the list of available updates.
Tap the “Update” button next to the Spotify app to download and install the latest version.
Alternatively, you can search for “Spotify” in the Google Play Store and tap the “Update” button if it’s available.
Once the latest version of the Spotify app has been installed, any bugs or issues present in the previous version may be resolved.
Resetting your Samsung Galaxy device to its factory settings will erase all data and settings on the device, so be sure to back up your important data before proceeding. Here’s how to reset your Samsung Galaxy device:
Open the Settings app on your device.
Scroll down and tap on “About Phone.”
Tap on “Reset” or “Backup and reset” (depending on your device model).
Select “Factory data reset.”
Review the information on the screen and then tap on “Reset.”
If prompted, enter your device’s PIN, password, or pattern.
Tap on “Delete all” to confirm the action.
Your device will now reset to its factory settings. Once the reset process is complete, you must set up your device again as if it were new. This includes signing in with your Google account, setting up Wi-Fi and mobile data connections, and downloading necessary apps.
If none of the troubleshooting steps we’ve discussed has resolved the issue, one alternative solution is to use another music player instead of Spotify.
There are many other music player apps available on the Google Play Store that you can try, such as Google Play Music, Amazon Music, or Apple Music. You can search for and download any music player app you prefer, then set it as your default music player on your device. You can still listen to music on your device without encountering the error message.
Hopefully, this solved your “Cannot Use Spotify Because The Current Scene Is A Blocked Scene” issue. Remember to restart your device and reinstall the app as soon as the error occurs, and if that doesn’t work, switch to any other music streaming platform.
If you’re still here and your case has not been resolved, it’s very plausible that you might be suffering from another matter altogether. Here’s a list of articles to start your diagnosis from: