As discussed in the previous ESPN Error Playing Video error, the app is no stranger to things going sideways. Being one of the biggest providers of sports TV, it’s a bit strange to see how many people consistently complain about error 321, which arises due to browser issues or ESPN’s crackdown on account sharing. However, worry not, for I’ll help you fix it in simple ways.
Key Takeaways
- ESPN Error Code 321 occurs due to ESPN cracking down on account sharing or configuration issues with the browser.
- It is advisable to disable adblockers, VPNs, firewalls, and antiviruses.
- If the error persists, try not to share your account any further.
What Is ESPN Error Code 321 And Causes?
The error code is usually a screen that comes up when you’re trying to play a live video overall. The error will not let the video play; therefore, you’ll be stuck staring at the boring, uninteresting screen.
ESPN Error Code 321 can be caused by various reasons, such as:
- ESPN usually cracks down on account sharing. Sometimes, people that have their accounts logged in from different locations usually give their accounts to their friends and family. ESPN has a pretty strict policy over this, and therefore, some speculation and user experiences have correlated when it comes to this.
- Incompatible browser with the app
- Using Adblockers.
- Slow internet connection.
How Do You Fix Error Code 321?
There’s a plethora of simple steps using which it becomes easy to get rid of Error Code 321. Here’s the list:
- Disabling AdBlock
- Make sure a VPN isn’t on
- Disabling antivirus
- Clearing the browser’s cache and cookies
- Changing the browser
- Try not to share your account
These steps are very simple and easy to follow; therefore, if you just follow along with them, your problem should be solved simply.
Before starting, however, it is advised that you check if your internet connection is stable enough. I recommend doing a speed test here.
Additionally, if your internet is not fine, I’d recommend restarting the router and even resetting it by pressing the button at the back. Now with that out of the way, I can move on to the actual fixes.
Disabling AdBlock
AdBlock has been there to save us for many years, blocking out a lot of malware and slaying pop-up ads, stopping them dead in their tracks. By far one of the most useful extensions, one must remember that you might love AdBlock as a user. However, it is the bane of many companies existence.
ESPN is no exception, with many reporting that the error went away as soon as they disabled AdBlock. Here’s how to do it:
- Click on the extensions tab on the top right side of your browser.
- Click on the three dots.
Disabling AdBlock - Click on “pause on this site.”
It is unclear why ESPN wouldn’t just make a screen like this appear since this tells people what the problem is, and most people will be inclined to turn off their adblocker.
Disabling Your VPN
Since I’ve established that ESPN is cracking down on multiple people using the same account, it’s smart to turn off your VPN since the primary function of a VPN is to change your location from one place to another. It does this by using routing your connection to different places.
The ESPN servers will see you change places from the USA to Japan in a split second, and all the red alarms will go off; therefore, I advise you to turn the VPN off.
Disabling The Antivirus
Antiviruses like McAfee and Avast are notorious for blocking out data and making it seem like every website out there is trying to get you. They’ll slow down your PC and cause random errors like ESPN Error 321. Therefore I recommend you disable them before you move on to fixes.
The same goes for disabling firewalls, protection built into your PC to protect you from the internet so that the malware doesn’t get to you. Although these programs are brilliant, they can sometimes unnecessarily block data and make regular data come across as harmful. Here’s how to disable them:
- Open the control panel.
- Go to System and Security and click on the Firewall tab.
- Click on disable and confirm.
- Restart your PC.
Clearing Browser’s Cache and Cookies
Cache and cookies are data that your browser usually stores temporarily or just generally to keep track of your activities. Although handy, it can become overbearing for the browser, and it starts to slow down. Sometimes, when corrupted data gets stored, it can be expected that you’ll run into errors.
Here’s a step-by-step guide as to how to clear a browser’s cache and its cookies for all the major browsers:
Microsoft Edge
If you’re using Microsoft Edge, then here’s how you clear the cache:
- Open Microsoft Edge and select the three dots on the top right corner of your browser window
- Go to settings and then to privacy & services.
Settings - Under the tab “Clear browsing data”, click on “Choose what to clear.”
Clear Browsing Data - Check the boxes “Cached images and files” and “Cookies and other site data”.
Clearing Cache - Select Clear.
Google Chrome
- Open Chrome and select the three dots on the top right corner of your browser window.
Edge Settings - Click “More tools” and then “Clear browsing data”.
Cearing browsing data - Now, choose what time you want to delete the data.
- Check the boxes that say “Cookies and other site data” and “Cached images and files.”
Clearing Cache and Cookies - Select Clear Data.
Mozilla Firefox
- Open Mozilla Firefox and select the three slabs on the top right corner of your browser window.
Firefox Settings - Go to Privacy & Security.
Privacy Settings - Go to Cookies and Site Data, and click Clear Data
Clearing all history
Changing The Browser
Sometimes, configuration problems within the browser can cause these problems. You can use either Google Chrome, Firefox, Opera, or Microsoft Edge.
Try Not To Share Your Account
This does not apply to a lot of you since many people usually pitch in to buy one account; however, you should try not to do this since it is against the policy rules for ESPN memberships. Once again, people in the same family do this, and therefore, to counter this, ESPN has decided to take action.
This is also an effort to crack down on those third-party services that offer cheaper rates for the services based on account sharing.
Final Words
ESPN Error Code 321 is a common issue encountered when trying to play a live video on ESPN. This error prevents the video from playing, displaying an uninteresting screen instead. Possible causes include the use of AdBlock, a VPN, or antivirus software, as well as browser compatibility issues and slow internet connections.
To fix the error, users can try disabling AdBlock, turning off VPN and antivirus software, clearing the browser’s cache and cookies, changing the browser, and avoiding account sharing. These simple steps can help resolve Error Code 321 and allow uninterrupted video playback on ESPN.
This was everything you needed to know about how to fix ESPN Error Code 321. If you’re here, then chances are that you use ESPN regularly. Here are other articles regarding ESPN, debugging several issues:
Frequently Asked Questions
How do I fix "We are Experiencing Technical Difficulties"?
This error has a very simple fix. To clear this out, all you need to do is flush out your DNS and voila! You'll be able to watch ESPN again.
How can I contact ESPN customer support?
In the top right corner, hover your cursor over the More Icon. Next, Select "Contact Us" from the dropdown menu at the bottom. Select the "ESPN.com (Fantasy, Insider, Video, Mobile)" option on the "Contact ESPN" page. A contact form for ESPN Customer Care will now display. When the chat box appears in the bottom right corner of the page, you have the option of using the form to submit your query or chatting with a Customer Care representative.
My ESPN keeps out giving random errors, what do I do?
When you attempt to play a live streaming video on ESPN.com, error messages from your video service provider can show up. When there is a problem with your cable subscription or video service, messages emerge. For more help in this situation, get in touch with the customer support team at your cable or video service provider.
What is Cache?
The data from websites you've visited is temporarily stored on your computer by a "cache". We advise users to periodically "clear" their cache, especially if a page is stuck with out-of-date content or information that hasn't been updated.
Can it be a problem if I have too many devices logged into ESPN?
Most of us almost ever really consider how many devices we have accounts set up on. And given that many of us now own numerous gadgets, this may potentially result in issues. Various performance problems may arise if you have too many devices logged in at once. Therefore, in order to achieve the best results, we advise you to log out of ESPN on any device that is not in use right now. Once you've completed this, try signing into your account using a single device.
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