ESPN Error Code 321 is no exception to the long list of error codes that the ESPN app is prone to. As discussed in the previous ESPN Error Playing Video error, the app is no stranger to things going sideways. Being one of the biggest providers of sports TV, it’s a bit strange to see how many people consistently complain about this particular error. However, worry not, for we’ll help you in this step-by-step guide to take care of it.
ESPN Error Code 321 occurs due to ESPN cracking down on account sharing or configuration issues with the browser.
It is advisable to disable adblockers, VPNs, firewalls, and antiviruses.
If the error still persists, try not to share your account any further.
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What Is ESPN Error Code 321?
The error code is usually a screen that comes up when you’re trying to play a live video overall. The error will not let the video play; therefore, you’ll be stuck staring at the boring, uninteresting screen.
Some have speculated that the error is sometimes caused by ESPN usually cracking down on account sharing. Sometimes, people that have their accounts logged in from different locations usually give their accounts to their friends and family. ESPN has a pretty strict policy over this, and therefore, some speculation and user experiences have correlated when it comes to this. Hence, there is a strong reason to believe this.
Sometimes, the device is also not compatible with the app. This incompatibility is most highly reported on a Chromecast, and even something like an incompatible browser is something that can become a problem. Using Adblockers can also cause an issue on many devices.
Additionally, a very common problem which is pretty easy to diagnose is slow enough internet. An internet that is pretty slow will often times fail to load the contents of the website, and the website instead shows Error Code 321.
How Do You Fix Error Code 321?
There’s a plethora of simple steps using which it becomes easy to get rid of Error Code 321. Here’s the list:
Make sure a VPN isn’t on
Clearing Browser’s Cache and Cookies
Changing the Browser
Try not to share your account
These steps are very simple and easy to follow; therefore, if you just follow along with them, your problem should be solved in a simple manner.
Before we start, however, it is advised that you check if your internet connection is stable enough. We recommend doing a speed test here.
Additionally, if your internet is not fine, we’d recommend restarting the router and even resetting it by pressing the button at the back. Now with that out of the way, we can move on to the actual fixes.
AdBlock has been there to save us for many years, blocking out a lot of malware and slaying the pop-up ads, stopping them dead in their tracks. By far one of the most useful extensions, one must remember that you might love AdBlock as a user. However, it is the bane of many companies’ existence.
ESPN is no exception, with many reporting that the error went away as soon as they disabled AdBlock. Here’s how to do it:
Click on the extensions tab on the top right side of your browser.
Click on the three dots.
Click on “pause on this site.”
It is unclear why ESPN wouldn’t just make a screen like this appear since this tells people what the problem really is, and most people will be inclined to turn off their adblocker.
Disabling Your VPN
Since we’ve established that ESPN is cracking down on multiple people using the same account, it’s smart to turn off your VPN since the primary function of a VPN is to change your location from one place to another. It does this by using routing your connection to different places.
The ESPN servers will see you change places from the USA to Japan in a split second, and all the red alarms will go off; therefore, we advise you to turn the VPN off.
Disabling The Antivirus
Antiviruses like McAfee and Avast are notorious for blocking out data and making it seem like every website out there is trying to get you. They’ll slow down your PC and cause random errors like ESPN Error 321. Therefore we recommend you disable them before you move on to fixes.
The same goes for firewalls, protection built into your PC to protect you from the internet so that the malware doesn’t get to you. Although these programs are brilliant, they can sometimes unnecessary block data and make regular data come across as harmful. Here’s how to disable them:
Open the control panel.
Go to System and Security and click on the Firewall tab.
Click on disable and confirm.
Restart your PC.
Clearing Browser’s Cache and Cookies
Cache and cookies are data that your browser usually stores temporarily or just generally in order to keep track of your activities. Although handy, it can become overbearing for the browser, and it starts to slow down. Sometimes, when corrupted data gets stored, it can be expected that you’ll run into errors.
Here’s a step-by-step guide as to how to clear a browser’s cache and its cookies for all the major browsers:
If you’re using Microsoft Edge, then here’s how you clear the cache:
Open Microsoft Edge and select the three dots on the top right corner of your browser window
Go to settings and then to privacy & services.
Under the tab “Clear browsing data”, click on “Choose what to clear.”
Check the boxes “Cached images and files” and “Cookies and other site data”.
Open Chrome and select the three dots on the top right corner of your browser window.
Click “More tools” and then “Clear browsing data”.
Now, choose over what time you want to delete the data.
Check the boxes that say “Cookies and other site data” and “Cached images and files.”
Select Clear Data.
Open Mozilla Firefox and select the three slabs on the top right corner of your browser window.
Go to Privacy & Security.
Go to Cookies and Site Data, and click Clear Data
Changing The Browser
Sometimes, configuration problems within the browser can cause these problems. You can use either Google Chrome, Firefox, Opera, or Microsoft Edge.
Try Not To Share Your Account
This is obviously not applicable for a lot of you since many people usually pitch in to buy one account; however, it is advisable that you try not to do this since it is against the policy rules for ESPN memberships. Once again, people in the same family do this, and therefore, to counter this, ESPN has decided to take action.
This is also an effort to crack down on those third-party services that offer cheaper rates for the services based on account sharing.
This was everything you needed to know about how to fix ESPN Error Code 321. If you’re here, then chances are that you use ESPN regularly. Here are other articles we’ve written regarding ESPN, debugging several issues:
How do I fix "We are Experiencing Technical Difficulties"?
This error has a very simple fix. To clear this out, all you need to do is flush out your DNS and voila! You'll be able to watch ESPN again.
How can I contact ESPN customer support?
In the top right corner, hover your cursor over the More Icon. Next, Select "Contact Us" from the dropdown menu at the bottom. Select the "ESPN.com (Fantasy, Insider, Video, Mobile)" option on the "Contact ESPN" page. A contact form for ESPN Customer Care will now display. When the chat box appears in the bottom right corner of the page, you have the option of using the form to submit your query or chatting with a Customer Care representative.
My ESPN keeps out giving random errors, what do I do?
When you attempt to play a live streaming video on ESPN.com, error messages from your video service provider can show up. When there is a problem with your cable subscription or video service, messages emerge. For more help in this situation, get in touch with the customer support team at your cable or video service provider.
What is Cache?
The data from websites you've visited is temporarily stored on your computer by a "cache". We advise users to periodically "clear" their cache, especially if a page is stuck with out-of-date content or information that hasn't been updated.
Can it be a problem if I have too many devices logged into ESPN?
Most of us almost ever really consider how many devices we have accounts set up on. And given that many of us now own numerous gadgets, this may potentially result in issues. Various performance problems may arise if you have too many devices logged in at once. Therefore, in order to achieve the best results, we advise you to log out of ESPN on any device that is not in use right now. Once you've completed this, try signing into your account using a single device.