How To Quickly Fix Hulu Error Code 5005

This is a playback error primarily associated with web browsers, indicating inadequate internet connectivity on your PC. In this guide, you will find all methods that can help you solve Hulu error code 5005.

When it comes to streaming, Hulu Error Code 5005 can be a frustrating experience. The playback error is often linked to poor internet connectivity on your PC, particularly within web browsers. In this article, I will explore the various causes of the error and provide you with several effective fixes to resolve it and resume seamless streaming on Hulu.

error code 5005 Hulu
Hulu Error Code 5005 – Image Credits [Emopulse]

Key Takeaways

  • Error 5005 is a playback error that indicates poor internet connectivity on your PC. It is mainly associated with web browsers.
  • The occurrence of the error message can be attributed to issues with connectivity, disruptions in the Hulu server, corrupt data files, or complications with the cache and cookies of your browser.
  • Several fixes for the error include updating your browser, refreshing the tab, restarting your internet modem, and more.

What Causes Hulu Error Code 5005?

Following are the main causes:

  • Poor Connectivity Issues
  • Glitches In The Hulu Server
  • Corrupted Data Files
  • Troubles With Your Browser’s Cache And Cookies

How To Fix Hulu Error Code 5005

There is nothing to worry about because it is a minor error, and you can get rid of it with a few easy steps. First of all, you need to restart your router, take an internet speed test and reinstall Hulu. If you’re done with these then you should move to the fixes mentioned below.

  1. Head To The Hulu Servers
  2. Keep Your Browser Up-To-Date
  3. Clear Browser Cache and Cookies
  4. Log Out From Your Account
  5. Rectify Time And Date Settings
  6. Adjust DNS
  7. Inspect Your Hulu Account
  8. Contact Hulu Support

Head To The Hulu Servers

Hulu is infamous for faulty servers that disturb streams worldwide, primarily because of recurring technical glitches. Users on Reddit are often complaining about the service being down. So, start by finding out whether it is a local problem or if the Hulu servers are down for all the users.

You can do it by going to Twitter and typing “Is Hulu down?” in the search box. If there are multiple posts from Hulu users within the last few minutes, then the issue is on their side. You can also visit DownDector to confirm it further. If the servers are down, your only option is to wait until their teams have fixed the issue.

Keep Your Browser Up-To-Date

Hulu will often display error 5005 if you are not using the latest browser on your PC. Consequently, you must ensure that your browser’s version matches the latest updates. Here’s how you can check your browser for updates.

Google Chrome

  1. Click the “⋮” on the top-right corner.
  2. Select “Help.”
  3. It will take you to the “Settings” page.
  4. Please wait for a few seconds for the browser to complete its scan for updates.
  5. If the result says, “Chrome is up to date,” you already use the most recent version.
  6. However, you will see a “Relaunch” button for any available updates.
    error code 5005 Hulu
    Chrome Update – Image Credits [Emopulse]

Opera

  1. Click the “O” symbol (Opera logo) at the top-left corner of the sidebar.
  2. Go to “Update and Recovery.”
  3. Hit the “Check for Update” button.
  4. Allow the scan to complete. If it says, “Opera is up to date,” your browser meets the latest version.
    Opera
    Opera Update – Image Credits [Emopulse]

Microsoft Edge

  1. Click on “…” at the top-left corner, below the “x” button.
  2. Go to “Settings.”
  3. Find “About Microsoft Edge” in the left panel and click on it.
    error code 5005 Hulu
    About Microsoft Edge – Image Credits [Emopulse]
  4. It will automatically start checking for updates.
  5. Install any available updates. There is no need for an update if it reads, “Microsoft Edge is up to date.”
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    Edge Update – Image Credits [Emopulse]

Reload the Hulu tab on your browser once you install any required updates. The error 5005 should go away now.

Clear Browser Cache and Cookies

Another reason why Hulu shows the error is due to the build-up of corrupted files in the Hulu page or app. You can remove them by clearing your browser’s cache, so all the unnecessary data is wiped for a smooth Hulu stream. However, you may have to log in to your Hulu account again after the clearing, so remember your Hulu email and password. Below, there’s a step-by-step guide on how to clear the cache for different browsers.

Google Chrome

  1. Click the “⋮” found at the top-right edge.
  2. A drop-down menu will appear.
  3. Click on “Settings.”
  4. It will take you to the browser settings page.
  5. Choose “Privacy and Security” from the left bar.
  6. Click “Clear Browsing Data.”
  7. Select “Cookies and other site data” and “Cached images and files.”
  8. Hit the “Clear Data” button.

Opera

  1. Click the “O” symbol (Opera logo) at the top-left corner of the sidebar.
  2. Go to “Settings.”
  3. Click on “Privacy and Security” from the left bar.
  4. Choose “Clear Browsing Data.”
  5. Mark “Cookies and other site data” and “Cached images and files.”
  6. Set the “Time Range” to “Last 24 hours.”
  7. Press the “Clear Data” button.

Log Out From Your Account

If you are repeatedly facing error 5005, try to log out from your account. Log back into your account after a few minutes. If there is a temporary glitch causing the issue, it will go away after you log out and log back in again.

Rectify Time And Date Settings

The Hulu playback error may also occur due to your browser’s incorrect time and date settings. Ensure that both sets are accurate to avoid these Hulu errors. In case the settings are not adjusted, follow the steps below.

Windows 10:

  1. Go to “Control Panel” from the “Start Menu” of your PC.
    Windows
    PC Control Panel – Image Credits [Emopulse]
  2. Click on “Clock and Region.”
    Clock
    Date and Time – Image Credits [Emopulse]
  3. Click on “Date and Time.”
  4. Check if the timezone is per your location.
  5. Press the “Change Time Zone” option if you need to make changes.
  6. Once you have selected your timezone, “Apply” the new settings.
  7. Now, go back to your browser and reload the Hulu tab to see if the error is gone.

Adjust DNS

DNS acts as a bridge between your PC and the website with the help of its IP address. The DNS server might slow down your PC, leading to the error 5005. Hence, you can resolve the issue with a few changes in the DNS settings.

  1. Press the “Windows + R” keys on your keyboard.
    error code 5005 Hulu
    Run Bar – Image Credits [Emopulse]
  2. A “Run” box will appear.
  3. Type “ncpa.cpl” and hit “OK.”
    Network Connections
    Network Connections – Image Credits [Emopulse]
  4. It will take you to the “Network Connections” Panel.
  5. Select your internet network and click “Change Settings of this Network” from the top bar.
    DNS Codes
    DNS Codes – Image Credits [Emopulse]
  6. Now, choose “Internet Protocol Version 4” and press “Properties.”
  7. Select “Use the following DNS server addresses.”
  8. Enter “8.8.8.8” in the “Preferred DNS” and “8.8.4.4” in the “Alternative DNS” box.
  9. Press “OK.”
  10. Head to the Hulu tab, reload it, and it should work fine.

Inspect Your Hulu Account

If none of the above solutions work for you, there may be something wrong with your Hulu account. Go to the account settings and see if there are any alerts you need to consider. Additionally, check your Hulu email account. It is possible you missed an important update.

Contact Hulu Support

Contacting the Hulu support team is, unfortunately, your last resort. Take a screenshot of the error 5005 and send them via email or text. They respond almost immediately, so you will not have to wait for long.

Playback Error 5005 On A Particular Show

A few Hulu users reported that the video platform only displays the error when watching a particular show, mostly South Park. What do you do in this case? Well, the team has not been vocal about the issue so far. Thus, your only option is to switch to another show for some time and then return to the problematic one later.

Final Words

In conclusion, Hulu Error Code 5005 is a playback error on Hulu that typically indicates a problem with your internet connectivity, primarily within web browsers. The error can arise due to issues such as disruptions in the Hulu server, corrupted data files, or complications with your browser’s cache and cookies. To tackle the error, consider updating your browser to the latest version, refreshing the tab, restarting your internet modem, or clearing the cache and cookies of your browser. By implementing these fixes, you can overcome Error 5005 and enjoy uninterrupted streaming on Hulu once again.

Here are some similar errors:

Frequently Asked Questions

Why does Hulu keep showing error 5005 message?

Error 5005 occurs primarily due to a poor internet connection. Restart your internet device and refresh the Hulu tab to see if the error goes away.

How do I fix Hulu 5005 error on my Windows 10 PC?

You can solve the error by refreshing the connection between your internet and the PC. Also, keep your browser updated with the recent versions to stream Hulu error-free.

What does clearing a cache do?

A clear cache helps fix hidden browser issues that prevent a website from loading and formatting content. By doing this, you will be able to fix hulu error 5005.

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