When the Playstation Vue Error 5001 occurs, you’ll usually be greeted by a screen on one of your Rokus that says: “It looks like you don’t have a Playstation Vue subscription on this PSN ID.” This error will occur regardless of the fact that you have a subscription, which is really frustrating.
Many users have repeatedly complained since the PS Vue costs about as much as cable in some areas after their recent price hike. Coupled with constant UI errors, many have started to turn away from Vue.
The error is extremely frustrating since you will not be able to do anything until the screen goes away. This includes not watching shows, not tampering or browsing. This means zero functionality as you’re locked in with this screen, as it continuously haunts you.
Why Does The Playstation Vue Error 5001 Happen?
Playstation Vue Error 5001 is usually a good indication that the PS Network thinks that you’re trying to access Playstation Vue without a subscription. As we’ve mentioned above, this occurs very simply, even if you already have a subscription.
This can be extremely frustrating, as this means there’s a very clear disconnect between the PS Networks and the device that is trying to log in.
Some do suggest that activating your Roku account can take care of this issue; however, the bug is so annoying that many users are simply unable to get to the screen that allows you to enter the activation code.
How To Fix The Playstation Vue Error 5001?
There are plenty of ways you can go about fixing this, all with varying degrees of success. We shall start off with the most useful ones, down to the ones that may fix your issues; however, it is less likely. Here’s a list of all of them, and we’ll explain them all in detail further down the article:
- Confirm your subscription to the PSN account
- Update the App
- Factory Reset
- Disconnect the Device
- Connect the device to the main router
- Check PSN Servers
- Disable your VPN
- Restart Internet
- Reset the Internet Device
- Restart the Device
- Contact PS Support
Confirm your subscription to the PSN account
The system believes you are attempting to use Playstation Vue without a subscription if you receive error code 5001.
You can check your status on their website to make sure your subscription hasn’t expired, been terminated for any reason, been affected by an error of some sort, or you aren’t still enrolled in a free trial, etc.
Utilise your PlayStation Network ID and password to sign in to use Vue on a regular website from a computer or phone for a second confirmation of your subscription.
Next, make sure you are using the same PlayStation Network ID and password to log in on Roku.
If you have verified that you have a subscription and the same ID and password on your Roku still don’t work, make sure that your Roku device is activated on the Vue network.
Update the App
To allow users to stream PlayStation Vue content from anywhere in the USA, Sony has released an update. Only your zip code, which is used to pinpoint your home address, will be needed.
You will be able to use the app for 59 days before it cuts off, with you receiving a notification that you must sign in from your home location once more.
You might fix the issue with the app if you update it.
Factory Reset the Device
A factory reset removes any and all data that is currently stored on your account, and it takes care of any bugs, with your device getting a fresh install of everything, including the OS.
This is great if you want to take care of any potential fixes, including the one for Playstation Vue Error 5001. Here’s how you can do this:
Go to your Rokus remote and perform the following operations:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Go to System.
- Go to Advanced system settings.
- Go to Factory reset.
- Select Factory, reset everything and follow the on-screen instructions.
After you’re done with this, set up the Roky again and then try to log in again. Hopefully, this will take care of your issue.
Disconnecting your Device
It is sometimes plausible that your connection to the PSN servers is the issue, and therefore, a fresh connection needs to be established. Therefore, what you can do as a quick fix, is to remove the device and then plug it back in again. It is preferred to wait for about 5 minutes in between the plugging in and out.
Connect the device to the main router.
You will experience this error on your PS Vue if you have a second router. The error most likely happens as a result of PS Vue identifying the second device’s IP as coming from a different area. Make sure you’re not using a hotspot and connect your device to the router directly.
Check the PSN Servers
It is extremely likely that this error has little to do with your end as it is related to connectivity problems. Verify that the PSN servers are operational. However, it is unlikely that the servers would be shut down for maintenance. Here, you may quickly check the status.
Disable your VPN
To local stream channels on PlayStation Vue, make sure your VPN is turned off. Every region has unique content, that you can access in that specific region only. Other popular apps like Netflix also implore the same mechanism. By doing so, PS Vue will be able to see where you’re using the app, and therefore, you’ll be able to use the app accordingly.
Restart the Router
Sometimes all you need to do is restart your internet since your internet connection is not stable and, therefore, can routinely cause connectivity issues. Sometimes, at the point where your device is about to connect to the PSN servers, the connection can fail to go through due to a shaky internet connection.
Restarting your router can take care of this issue quite easily.
Reset the Router
Error codes, like the Playstation Vue Error 5001, can occasionally be resolved by simply unplugging and replugging the power cable to your internet device. As a result, your device will restart, and any issues on the device’s end will be resolved.
If restarting your internet device doesn’t work, you can also try resetting it. This is done by pressing the tiny black button on the back of the gadget. Your device’s default settings are restored by clicking this button. This resolves the Playstation Vue Error.
After pressing the tiny black button continuously for 10 seconds, the device will appear to shut off. Once all the lights are on, and the internet connection is working again, update your PS Vue once more.
Restart the Device
You can also try to restart your PS4 as one of the last-ditch efforts to see if this will work. Sometimes, the internal debugging of the device fails, and all that’s left for you to do is a hard reset, i.e. a Restart.
If this doesn’t work, you can also try to shut it down and turn the device back on again.
Contact PS Support
We regret that you will need to wait until the PS team releases a patch to address your problem if none of these fixes worked for you. With as many people as Playstation must handle, these mistakes are unavoidable, and it is hard for them to weed out every problem like the Playstation Vue Error 5001 because removing one causes another to appear.
Frequently Asked Questions
Does Vue have any premium channels?
There are several packages that you may implore when you get Vue, with the Access package giving you 45+ channels for 50$, the core package giving you 70+ channels for $55 per month, the elite: 80+ channels for $65 per month and finally, the ultra package with 80+ channels, HBO, Showtime for $85 per month.
For an additional upcharge, Vue offers a number of premium channels to PlayStation Plus members. Examples include Cinemax ($14.99), Curiosity Steam ($2.99), Epix Hits ($2.99), and Fox Soccer Plus ($14.99). Additionally, the service provides an $11.49 premium bundle that includes Epix Hits and Showtime. Non-members may add an additional $2 to those costs.
What kind of bandwidth do you need for Playstation Vue?
You will need an internet speed of 10Mbps or more for a single stream in order to have the greatest Vue experience. For each stream, an additional 5Mbps will be required.
Do you need a PlayStation console to use Playstation Vue?
Contrary to popular belief, PlayStation Vue is also accessible on most Windows and macOS web browsers, Roku devices (running OS 7.1 and later), Amazon Fire TV devices, Apple TV (fourth generation and above, running iOS 10.0 or later), and Android TV (running Android OS 4.4 and later).
What other devices does the PlayStation Vue support?
After signing up, you can use the service on mobile Android and iOS devices as well as Amazon Fire HD6 and later tablets. However, some channels and possibly even particular programmes are not accessible via mobile devices.
The iOS and Android apps also support Chromecast and other Google Cast-enabled TV devices, and happily, the typical limits on mobile watching do not apply.
There is currently no information available regarding support for additional platforms like the Xbox or apps for Windows or macOS.
Can you time-shift live programming?
In a limited sense, yes. Live programming on PlayStation consoles can be paused for up to 30 minutes. On certain other devices, like Fire TV, the video immediately resumes playing after a brief interval. Additionally, you can't manually fast through the time-shifted video on some networks, like ESPN and Comedy Central, without going back to the live feed.
In other words, you can take brief bathroom or snack breaks with PlayStation Vue's time-shifting features, but you can't always pause a show and then skip through all the ads.
Can I watch Vue outside of my home?
You may now follow local sporting events in your hometown even while you are not there. But that's not it; not only will you get the ones in the old region, you'll also get the programmes that are being run in the region that you're currently in.
You won't have access to every channel, though, as some are Mobile Restricted and designated as unavailable on mobile devices. To watch the service on mobile devices, you must have an active Vue account with a designated home location which you can use after putting in your zip code. Along with this, you will have access to programmes that were recorded using catch-up and on-demand services.
So that’s it, folks; hopefully, that solved the issue of Playstation Vue Error 5001. If you’re here, it’s probable that you actively stream stuff online. Here’s an article on how to fix a multitude of Netflix issues. Here’s one to solve Netflix Error code s7701-1003!
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