When the PlayStation Vue Error 5001 occurs, you’ll usually be greeted by a screen on one of your Rokus that says: “It looks like you don’t have a Playstation Vue subscription on this PSN ID.” This error will occur even though you have a subscription, which is frustrating.
It is extremely frustrating since you will not be able to do anything until the screen goes away. This includes not watching shows, not tampering or browsing.
You can fix this by updating the app and restarting the internet, among other fixes. I suggest you check my easy-to-follow guide to resolve this issue quickly.
Key Takeaways
- The PlayStation Vue Error 5001 is related to PS networks.
- The problem of connection between the PS networks and the device trying to log in is the cause of this error.
- To fix this, I suggest you update the app, factory reset, and confirm your subscription with the PSN network; if the error persists and none of the solutions mentioned in this article are helpful, then contact PS support teams for expert help.
Why Does The PlayStation Vue Error 5001 Happen?
Through careful analysis, I have listed many issues that could be responsible for causing this issue:
- Trying to access PlayStation Vue without a subscription
- Network connectivity issue
- Outdated app or device
- connection problem between PS networks and the device trying to log in
Some do suggest that activating your Roku account can take care of this issue; however, the bug is so annoying that many users are simply unable to get to the screen that allows you to enter the activation code.
How To Fix The PlayStation Vue Error 5001?
Here’s a list of all of the fixes, and I’ll explain them all in detail further down the article:
- Confirm your subscription to the PSN account
- Factory Reset
- Contact PS Support
Confirm your subscription to the PSN account
The system believes you are attempting to use PlayStation Vue without a subscription if you receive error code 5001.
As advised by a user on Reddit, you can check your status on their website to make sure your subscription hasn’t expired, been terminated for any reason, been affected by an error of some sort, or you aren’t still enrolled in a free trial, etc.
Utilize your PlayStation Network ID and password to sign in to use Vue on a regular website from a computer or phone for a second confirmation of your subscription.
Next, make sure you are using the same PlayStation Network ID and password to log in on Roku.
If you have verified that you have a subscription and the same ID and password on your Roku still don’t work, make sure that your Roku device is activated on the Vue network.
Factory Reset the Device
A factory reset removes any data that is currently stored on your account, and it takes care of any bugs, with your device getting a fresh install of everything, including the OS. I tested this while dealing with this issue.
This is great if you want to take care of any potential fixes, including the one for PlayStation Vue Error 5001. Here’s how you can do this:
Go to your Rokus remote and perform the following operations:
- Press Home on your Roku remote.
- Scroll and select Settings > System > Advanced system settings > Factory reset > Factory Reset everything, and follow the on-screen instructions.
Contact PS Support
If the error persists, you should head to PlayStation Support and get help from the team.
I regret that you will need to wait until the PS team releases a patch to address your problem if none of these fixes worked for you. With as many people as Playstation must handle, these mistakes are unavoidable, and it is hard for them to weed out every problem, like the PlayStation Vue Error 5001, because removing one causes another to appear.
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Frequently Asked Questions
What is PlayStation Vue Error 5001?
It is a PSN issue and prevents users from streaming content on their Roku TV.
What other devices does the PlayStation Vue support?
After signing up, you can use the service on mobile Android and iOS devices as well as Amazon Fire HD6 and later tablets.
How to fix 5001 Vue error?
You can easily fix the issue by confirming your subscription to the PSN account.
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