Sling is a US-based streaming service that provides services such as live channels and on-demand movies and channels. It is the 3rd most essential service of its kind, with an estimated user base of 2.5 million people.
Currently, its benefits are only limited to the US, with further global expansion in mind. The main aim of Sling is to eradicate wire-based cable and introduce an app-based television system.
To achieve this goal, they need attractive and cheap packages to attract customers using a wire-based line, thus increasing their user base. They provide multiple cable packages depending on their user’s requirements. Recently, numerous reports of users facing the Sling TV error 28-30.
Any errors or disturbances in their service are a potentially significant risk for a company with such high goals and dreams. One of them is keeping this in mind error codes such as sling tv error 28-30 which disrupts Sling’s services.
Users have reported seeing this issue while using the app and have expressed concerns regarding the unavailability of its solution through the official medium. As the uncertainty grows, we are here to provide you with some viable solutions.
What Is Sling TV Error 28-30, And What Causes it?
The error code 28-30 is a playback error resulting from miscommunication or an unexpected interruption in the streaming database. This specific error can occur during one of the following steps. It can occur immediately after you download your Sling Tv app and try to launch it on your smart television.
The error has also been reported to occur between trying to switch between channels or available shows. It can also happen while downloading shows to watch later.
The typical prospect is the unavailability or failure to establish a connection with Sling’s server. Due to this, access to any channels is halted, thus making the app almost of no use to people that have bought it.
Judging by this, Sling tv errors 28-30 can be related to server connection issues during these steps. Although a few users have reported this issue, the number gradually keeps increasing as no official fix or online forums address this issue thoroughly.
How To Resolve Sling TV Error 28-30
Following is a list of detailed methods you can apply to your application to resolve sling tv error 28-30.
- Relaunching your Sling TV app
- Reinstalling the Sling TV app
- Connecting to a different Wi-Fi network
- Using a VPN
- Check your monthly billing details
- Contact Sling TV directly
Relaunching Your Sling TV App.
This is a server connection issue. It can be resolved by re-establishing the connection with the server. This can quickly be done by closing your application and then giving it a rest for a minute or two. Then you can reopen your app again. To do this, follow these steps.
- When your app is open, click on the cross button on the top right corner of your TV.
- After waiting a minute, click again on the app to relaunch it.
Reinstalling the Sling TV App.
Sometimes, the old server connection may be retained after closing and reopening of Sling app. This does not allow for a new connection, so the problem might remain. You need to uninstall your app and install it again to take it a step further. To do so, kindly follow these steps.
- Go into your TV settings and proceed to the Applications option.
- Once in that option, right-click on your specific app and proceed to the ‘ uninstall ‘ option.
- After uninstalling, proceed to the app store for your specific smart TV and search for the Sling TV app.
- Reinstall the app, and once it is done, sign in to your account again to continue using Sling.
Hopefully, the issue might have previously been seated in the app’s data or cache, which is now resolved, and you can continue using Sling TV’s services.
Connecting To a Different Wi-Fi Network.
You would be surprised to hear how often the most complex problems have the most straightforward fixes. The same thing might also happen in your case, where the issue might be rooted in the unstable faulty Wi-Fi connection. An unstable connection can easily lead to server connectivity issues. So it might be a good idea to reconnect or switch up your Wi-Fi connection, even if it’s simply for testing. This step is relatively simple and might vary from device to device. However, the basic steps are listed below:
- Close the Sling Tv app.
- Find and open up your TV’s settings. (This can be done through the remote directly or through an icon on the screen)
- Search for “Network and Connections” and open it up.
- Disconnect your TV from your current Wi-Fi
- Reconnect to the same Wi-Fi, although a better option would be to switch up your connection ( if available)
- Open the Sling TV app once again and wait for a few seconds
This simple technique might fix your problem. However, the issue might be well beyond this—no need to worry, as we have more fixes if your case is still not resolved.
Using a VPN.
As Sling TV is only operational in the United States, it might as well be possible that you’re facing this error after travelling or moving to a new place. In this case, there might be some unusual complications at Dish Network’s end. However, there is no need to worry, as the VPN will relocate your connection to the servers to ensure the issue isn’t geographical. Installing a VPN is simple, but choosing the right one might be complicated as there are plenty of options. Some are free to use, while others are paid. For this task, we recommend you use a reliable and free one. To install one, follow the steps below:
- Close the Sling TV app.
- Open your TV’s App Store ( for most users running Android on their televisions, this will be the Play Store)
- Search for a VPN
- Download the suitable one and open the app.
- Set the location to the United States
- Open the Sling TV app again and re-login.
Following the above steps, the issue has probably been resolved for many users, and if the issue persists, likely, the problem might not be the app. it may as well be your account. Follow the last step below to ensure nothing is wrong at your end.
Checking Your Sling TV Billing Details.
As this error is expected to occur when the Sling TV servers can’t get the required data to approve your streaming device, it may be possible that you haven’t paid for your subscription or expired. This error code is not tied directly to the point, but there may as well be an issue that triggers it. Follow the steps below to check if your bills have been paid on time.
- Open the app and go to settings.
- From there, head on over to the “Payments and Billings section.”
- Check your account details for any expired subscriptions.
If the issue is still not resolved, it might be a good idea to follow the last step below.
Contacting Sling TV
Is the error still ongoing? Well, no need to worry as your case is one of the more unusual or exceptional. In this case, it is essential to inform the app developers about this issue so it can be resolved timely. To put this issue to the developer’s attention, you must contact the organization directly.
To do so, head over to Sling TV’s official website, where you will find their contact details at the very end. You can email them your problem with the required information, and they will get back to you soon.
Be sure to be descriptive while explaining your issue and provide related images and other proof.
As the error is directly tied to playback issues, Error 28-30 is most likely a fault at the app’s end, which will most likely be resolved soon.
However simple steps above can ensure that there aren’t any issues or loopholes at your end so that if the problem is resolved at the backend, you can enjoy your favourite channels hassle-free.
Frequently Asked Questions
Will my Sling data be lost if I uninstall its application?
Your account data, such as passwords, preferences, and favourite shows, are all stored in your account, not on your application. So it is completely safe to uninstall your app, as when you reinstall it and log in with your account, all of the data will be restored.
Are VPNs completely safe to be used?
If you are using a well-known VPN with a large user base and some form of monetary contribution, then yes, it is completely safe to use them accordingly. Such VPNs can also be used for data security. Although however, you should avoid using unknown and shady VPNs, especially those that are free of cost, as they might be doing data theft.
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