The error code 28-30 is a playback error resulting from miscommunication or an unexpected interruption in the streaming database. It can occur immediately after you download your Sling TV app and try to launch it on your smart television. The error has also been reported on Reddit when switching between channels, available shows, or when channels are down. It can also happen while downloading shows to watch later. Read this article for the most straightforward solutions for Errors 23-30.
Key Takeaways
- The error is a connectivity error and can be solved by general fixes.
- It can also happen because the servers are down or you have a VPN.
- You can fix it by restarting everything, fixing your internet, and more.
What Causes Sling TV Error 28-30?
Although there isn’t a specific cause, people have theorized it to be another connection error. The list of causes includes:
- Bad Internet.
- A problem with the Sling servers.
- Some problems with the billing.
- It is detected outside its eligible countries, perhaps due to a VPN.
How To Resolve Sling TV Error 28-30?
I’ve included a list of detailed methods to fix sling TV errors 28-30:
- Relaunching your Sling TV app
- Reinstalling the Sling TV app
- Connecting to a different Wi-Fi network
- Using a VPN
- Check your monthly billing details
1) Relaunching Your Sling TV App.
If this is a server connection issue, I suggest you re-establish it to fix this error. This can quickly be done by closing your application and then giving it a rest for a minute or two. Then, you can reopen your app again. To do this, follow these steps.
- When your app is open, click the cross button on the top right corner of your TV.
- After waiting a minute, click again on the app to relaunch it.
2) Reinstalling The Sling TV App
Sometimes, the old server connection may be retained after closing and reopening the Sling app. This does not allow for a new connection so the problem might remain. Therefore, according to my team members, you need to uninstall your app and install it again to take it a step further. To do so, kindly follow these steps.
- Go into your “TV settings” > “Apps & features“.
- Once in that option, right-click on your specific app and proceed to the ‘ uninstall ‘ option.
- After uninstalling, proceed to the app store for your specific smart TV and search for the Sling TV app.
- Reinstall the app, and once it is done, sign in to your account again to continue using Sling.
Hopefully, the issue might have previously been in the app’s data or cache, which is now resolved, and you can continue using Sling TV’s services.
3) Connecting To a Different Wi-Fi Network.
The issue might be rooted in the unstable faulty Wi-Fi connection. An unstable connection can easily lead to server connectivity issues. So, reconnecting or switching up your Wi-Fi connection might be a good idea, even if it’s simply for testing. I found this step relatively simple and effective but may vary from device to device. However, the basic steps are listed below:
- Close the Sling TV app.
- Find and open up your TV’s settings. (This can be done through the remote directly or through an icon on the screen.)
- Select “Network“ > “Open Network Settings“.
Network > Open network settings - Disconnect your TV from your current Wi-Fi
- Reconnect to the same Wi-Fi, although a better option would be to switch up your connection ( if available)
- Open the Sling TV app once again and wait for a few seconds
This simple technique might fix your problem. However, the issue might be well beyond this—no need to worry, as we have more fixes if your case is still unresolved.
4) Using a VPN.
As Sling TV is only operational in the United States, it might as well be possible that you’re facing this error after traveling or moving to a new place. In this case, there might be some unusual complications at Dish Network’s end. However, there is no need to worry; the VPN will relocate your connection to the servers to ensure the issue isn’t geographical. Installing a VPN is simple, but choosing the right one might be complicated as plenty of options exist. Some are free to use, while others are paid. For this task, I recommend you use a reliable and free one. To install one, follow the steps below:
- Close the Sling TV app.
- Open your TV’s App Store ( for most users running Android on their televisions, this will be the Play Store)
- Search for a VPN
- Download the suitable one and open the app.
- Set the location to the United States.
The image shows a relatable VPN interface. - Open the Sling TV app again and re-login.
Following the above steps, the issue has probably been resolved for many users, and if the issue persists, the problem might not be the app.; it may as well be your account. Follow the last step below to ensure nothing is wrong at your end.
5) Checking Your Sling TV Billing Details.
I faced this error due to the expired subscription. Therefore, it may be possible that you haven’t paid for your subscription or expired. This error code is not tied directly to the point, but there may as well be an issue that triggers it. Follow the steps below to check if your bills have been paid on time.
- Open the app and go to “settings“> “Payments and Billings section“.
- Check your account details for any expired subscriptions.
Following the last step below might be a good idea if the issue is still unresolved.
Contact Sling TV Directly
Is the error still ongoing? In this case, informing the app developers about this issue is essential so it can be resolved timely. To put this issue to the developer’s attention, you must contact the organization directly.
To do so, head over to Sling TV’s official website, where you will find their contact details at the very end. You can email them your problem with the required information, and they will get back to you soon.
Be descriptive while explaining your issue and provide related images and other proof.
If this helped, also read:
Frequently Asked Questions
Will my Sling data be lost if I uninstall its application?
Your account data, such as passwords, preferences, and favourite shows, are all stored in your account, not on your application. So it is completely safe to uninstall your app, as when you reinstall it and log in with your account, all of the data will be restored.
Are VPNs completely safe to be used?
If you are using a well-known VPN with a large user base and some form of monetary contribution, then yes, it is completely safe to use them accordingly. Such VPNs can also be used for data security. Although however, you should avoid using unknown and shady VPNs, especially those that are free of cost, as they might be doing data theft.
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