Learn how to fix the error by checking your network connection or clean reinstalling the app.
Spotify Error 112 is an error in Spotify that greatly affects your ability to listen to music uninterrupted. The error stops the music and does not let you play it until the error is solved. I encountered an error message stating, “A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings.”
This message suggests that the issue may be related to the proxy settings on your device. However, it’s important to note that this might not be the sole cause. Even if the app indicates that proxy settings are the problem, it could also be a network connectivity issue.
An unstable internet connection triggers the 112 error code on Spotify.
You can quickly resolve it by modifying the firewall settings or reinstalling the application.
It would be best to consider contacting Spotify Support if the issue remains unsolved.
What Causes Spotify Error 112?
The error has to do with the app’s connectivity to its servers. Either your internet isn’t working properly, there’s a problem with the servers, or your device is somehow blocking the app’s connectivity.
The error can be caused by:
Cache built up inside the app.
Firewall interfering with the app’s connectivity.
How To Fix Spotify Error 112?
As this is a network error, the fixes are:
Restarting your phone/PC
Reinstalling the Spotify app
Clearing the built-up cache in the app
Clearing system cache.
Checking your Internet
Restarting the router if there’s a problem
Disabling the firewall.
Although the error has been widely discussed by the Spotify community, people are still confused about its legitimate solutions. Fret not; here, I will be telling you about the most effective and simple fixes that will not only solve this error but prevent it from happening in the future.
Check Your Network Connection
It will be best to check your network connection when the error message prompts on your screen. To do so, you can follow this process:
Turn on your mobile phone.
Go to any social media site.
Refresh the page and wait for it to load recent posts.
If this process is hassle-free and you can see the new posts, then it means your internet is working fine. But if you are having trouble refreshing your feed, your network connection is unstable.
The error above can also arise from the internet modem issues as I have personally fixed my Spotify issues by fixing the modem. An unstable internet connection can be quickly fixed by restarting your modem.
Restart Your PC
If the error persists, even if your internet works fine, you must restart your PC. Follow the below-mentioned procedure to do this:
Click on the Start button located on the taskbar.
Locate the Power button on the right side of the screen and tap on it.
From the list of options, choose “Restart.”
Your PC will restart in under a minute. Launch Spotify to check if the error is being displayed or not.
Reinstall The Spotify App
Performing a clean reinstall of Spotify can help resolve issues such as error messages, crashing, or freezing the application. You can do it on every device by implementing the following processes:
Spotify can be reinstalled on an iOS device by using these steps:
Switch on your iOS device.
From the menu, find “Spotify” and tap and hold it.
Now, select “Remove App.”
Tap on “Delete App” to confirm.
Navigate to “App Store.”
Locate “Spotify” and download it.
The below-mentioned process will help you to reinstall Spotify on an Android device:
Go to your mobile’s “Settings.”
Find “Apps” and select “Spotify.”
Navigate to “Storage” from Spotify’s window.
Now, click on “Clear data.”
Go to the storage of your device and navigate to “Android” > “Data,” and delete a folder named “com.spotify.music.”
Double-check that the file has been deleted if you store your Spotify downloads on an external SD card.
Restart your phone.
Go to “Google Play Store” and download Spotify.
Follow these steps to reinstall Spotify on a Mac device:
Navigate to “Finder.”
Select “Go” from the top menu.
Press and hold the Option key and choose “Library.”
Now, select the “Caches” file and remove the “com.spotify.client” and “com.spotify.client.helper” folders.
Go back and launch “Application Support” and delete the folder of Spotify.
Finally, restart your device and download the Spotify application.
To reinstall Spotify on a Windows PC, follow the procedure mentioned below:
Navigate to “Settings” via the Start menu.
Click on “Apps” and select “InstalledApps.”
Choose “Spotify Music” from the displayed list of applications.
Now, tap on “…” and select “Uninstall.” Do as the on-screen instructions direct.
You can install Spotify again from either the Microsoft Store or directly from its site.
Modify Your Firewall Settings
If you have an unreliable internet connection when playing Spotify on a Windows PC, modifying the firewall settings might help. Here’s how to do it.
To access the Windows search bar, press the Windows key + S, type “firewall,” and then choose “WindowsDefenderFirewall” from the results page.
Select “Allow an app through the firewall” from the left column.
Go to “Spotify” and see if it is permitted to connect to the internet. If it is not allowed, click “Changesettings” and check the boxes of “Public” and “Private” networks.
If Spotify isn’t listed, click “Allow another app” and choose “Spotify” from the list of available apps.
If the problem remains, you might have to deactivate the firewall momentarily. Switch off the firewall for both private and public networks by selecting “Turn Windows Firewall on or off” from the left menu. It is important to note that disconnecting the firewall might leave your computer open to attacks, so switch it back on after the problem has been repaired.
Restart your PC and check to see whether the problem has been addressed.
Contact Spotify Customer Support
If you’re still experiencing issues with Spotify error 112 after implementing the solutions above, you may need to contact Spotify customer support for further assistance. Here’s how you can contact them:
Go to the Spotify website and click on “Support” at the bottom of the page.
Choose a category for your issue (e.g., “Account help” or “Device help”).
Select “Get help” and pick your preferred contact method: email support or live chat.
For email support, complete the form with your contact info and describe the issue. For live chat, follow the prompts to connect with a representative (availability may vary).
Share details about the problem, including error messages and previous troubleshooting steps.
If this helped, I also have other Spotify-related guides:
You can quickly solve error 112 on Spotify by checking your network connection and restarting your internet modem.
What does error 112 mean on Spotify?
Spotify Error 112 indicates issues with your network connection. A slow or poor network connection triggers it.
Does clean reinstalling remove all of my downloaded music from Spotify?
Yes, performing a clean reinstall of Spotify will remove all your downloaded music from the app. This is because the downloaded music is stored in a local cache on your device, which is deleted when you uninstall the app.
If you want to keep your downloaded music, back it up before performing a clean reinstall of the app. You can do this by locating the folder where the downloaded music is stored on your device and copying it to a safe location such as an external hard drive or cloud storage.