Verizon Disney Bundle Not Working [FIXED]

Try Relogging into your account or turn off your VPN to access the Disney Bundle.

The Verizon Disney Bundle is a bundle available specifically for Verizon customers with a qualified unlimited plan and includes popular streaming services such as Disney+, ESMP+, and Hulu. The bundle, for those eligible, is highly cost-effective, but people online have been complaining about issues with activating. I’ll be talking about these issues and ways of solving them below.

Key Takeaways 

  • Having issues with the Disney bundle is a fairly common problem because of activation issues.
  • You can solve this problem by setting up your account again or switching off your VPN.
  • In the event that nothing else works, you can seek help from the Disney Plus support team.

Why Is Verizon Disney Bundle Not Working?

There might be a number of issues preventing the bundle from functioning properly, such as:

  • Difficulties retrieving information from your account.
  • VPNs interfere with the normal functioning of the app.
  • Some add-ons impede the normal activity of your Verizon account.

How to Fix the Verizon Disney Bundle Not Working?

We have compiled a list of straightforward troubleshooting methods to assist you in fixing this problem. However, I advise performing standard troubleshooting procedures like refreshing your webpage and switching browsers before moving forward with the methods listed below. Follow the helpful recommendations below if the basic troubleshooting techniques don’t work.

To fix the issue, follow these steps:

  • Recheck if you have activated the bundle properly
  • Authenticate your Verizon account
  • Activate the specific streaming services you want
  • Re-login to your Verizon account
  • Restart your router
  • Check your Internet
  • Check if the Disney Bundle has been bought.
  • Turn off the VPN
  • Remove any add-Ons. 

Activate The Verizon Disney Bundle Properly

Your Verizon bundle may not have been properly activated, which could cause this issue. To activate the Verizon bundle:

On The Webpage

  1. Create an account or “Sign In” to “My Verizon” to get started online. To proceed with the activation, you need to be an account holder.
  2. Go to the top “Account” menu.
  3. Then select “Apps and Add-ons” and navigate to “Add-ons and Apps Overview.”
    Apps and Add ons Verizon
    Apps and add-ons – Image Credits [Emopulse]
  4. After that, Search for the Disney bundle and select the “Learn More” option.
  5. To register, click on “Get it now.”
    Disney Bundle
    Get the Disney bundle – Image Credits [Emopulse]
  6. To subscribe to the Disney bundle, enter your email address and choose “Check email.”
  7. Go through the Terms and Conditions, then agree to them.
  8. To register, select “Enroll in Disney bundle.”
    Enroll Disney Bundle
    Accept terms and conditions and Enroll – Image Credits [Emopulse]

On The App

  1. Sign in to your Verizon account.
  2. On the bottom right of the homepage, click on the More icon.
  3. Select “Add-ons and Apps.”
    Add ons Verizon
    Add-ons – Image Credits [Emopulse]
  4. Choose the “Entertainment” tab at the screen’s top.
  5. Locate the Disney bundle and select the “Learn more” button.
  6. Verify the details, then click “Enroll.”
  7. Tap “Validate” after typing the email address you’ll use to subscribe to the Disney bundle.
  8. You will come across the bill change summary, which will present a layout of the Disney bundle.
  9. Go through and agree to the Terms and Conditions. Then select “Confirm.”
  10. You will now see the confirmation of enrollment.

I recommend checking out my guide to fix the Dinsey Plus Error Code 142.

Disney Plus Account Set Up
  1. The Disney+ sign-in screen can be accessed by tapping “Go to Disney.”
  2. Once you’ve read the Privacy Policy and the  Disney Plus, click “Agree & Continue.”
  3. Set up a password if this is your first time using Disney plus, then select “Continue.” Your Disney Plus account is now set.
Hulu Account Set Up
  1. From the Disney Plus account page or confirmation screen, click “Activate Hulu” to set up the account.
  2. You will already have the email address used to activate Disney plus filled in.
  3. Fill out the other fields and create a password.
  4. Then simply tap “Continue” to finish.
ESPN Plus Account Setup
Disney bundle account
Disney bundle – Image Credits [Emopulse]
  1. To finish setting up ESPN Plus, go to or click “Login to ESPN+” on the confirmation screen.
  2. Enter the same username and password for Disney Plus as your login information.
  3. Enter your credentials to log in if your email has a preexisting  ESPN+ account connected with it.

Install and then launch the three apps and enter your login information to start streaming.

Verify Your Verizon Account

  1. To begin with, check to see if your Verizon account is enabled and active.
  2. Go to “Subscriptions” in your Verizon account.
  3. You can check here to see if there are any problems with your account or if it hasn’t been suspended for some reason.
  4. If the proper Disney plus membership is connected to your Verizon account, you can see it here.

If all seems fine and you are still experiencing trouble with the Verizon Disney bundle not working, you should adhere to my other listed techniques to resolve the issue.

Also, read my guide to fixing the Disney Plus Error code 92.

Relog Into Your Verizon Account

Re-logging into your Verizon account is an easy fix for this problem. By doing this, you can refresh the subscription features and account preferences. Follow the instructions below to relog into your account.

  1. Access your account page on Verizon.
  2. Click on the settings icon.
  3. Click on the “Log Out” button.
    Log out Verizon
    Log out from your account – Image Credits [Emopulse]
  4. Once you successfully log out and see the login screen, sign in using your existing login information.
  5. Next, Access the Disney Plus bundle to see if it functions properly.

Reboot Your Router

Another possible explanation for why your Disney bundle might not work is that your internet router may be rerouting traffic, or your router’s IP address may be blocked and hence cause your Verizon Disney bundle not to work. To create a new IP address, you could restart your internet modem.

  1. Push the power button on the back of your modem device to do that.
  2. Before turning it back on, give it around 15 minutes.
  3. Access your Verizon account and the Disney bundle once the internet connection is established to check if it functions.

Make Sure You’ve Bought The Disney Bundle

For some users, the Disney bundle might not work due to issues with the payment. Ensure that the Verizon Disney package is obtained and enabled on your account if you can not access the apps. The following steps will allow you to confirm that a subscription plan was bought using your Verizon account.

  1. Launch your browser.
  2. Visit the Verizon website.
  3. Access “My Verizon.”
  4. Use your information to sign in.
    Sign Verizon
    Sign in to your Verizon account – Image Credits [Emopulse]
  5. Go to the “Entertainment” tab from the homepage.
  6. Check under the entertainment list if you see the Disney bundle as an item.
  7. Make sure to authorize the payment and activate the package if you haven’t registered for the subscription.

Switch Off Your VPN

Turn Off your VPN – Image Credits [Emopulse]
Using a VPN to access the Disney bundle might interfere with your network settings and cause the Verizon Disney bundle not to work. Therefore, I suggest turning off your VPN application and refreshing your browser before checking if you can now access the Verizon Disney bundle.

Remove Add Ons

Certain add-ons may impede the activation of your Disney bundle on your Verizon account. The steps listed below can help you get rid of them.

  1. Launch the Verizon app.
  2. Tap the menu icon in the upper left corner of the home screen.
  3. Then, click on “Account.”
    Verizon Account
    Account settings – Image Credits [Emopulse]
  4. You may be asked to enter your login information and “Sign in.”
  5. Select “Add-Ons.”
    Verizon Add ons
    Remove Add-ons – Image Credits [Emopulse]
  6. Select the Add On you wish to remove and click “Manage.”
  7. Click “Remove” and then “Confirm.”

Consider checking out Disney Plus Error code 92.

What To Do When Nothing Else Seems To Work?

Verizon Contact
Verizon support page – Image Credits [Emopulse]
If the methods I listed above for troubleshooting cannot fix the Verizon Disney bundle not working issue, I suggest contacting Verizon customer service. Their customer support agents will be able to identify your problem and assist you in activating the Disney bundle.

You could also get in touch with other Verizon Disney bundle users who might have gone through the same issues and may be able to guide you through the issue. The Verizon community forums are a good place to get in touch.

Final Words

While the Verizon bundle is convenient, users online have been having issues trying to activate it. These issues can be caused by third-party apps, VPN interference, or server-end troubles retrieving information from your account. To solve this, activate the bundle properly, authenticate your Verizon account, activate the specific streaming services you want, re-login to your Verizon account, restart your router, and check your Internet. Also, recheck if you properly bought the Disney Bundle, turn off the VPN, and remove any add-Ons. If the problem persists, Verizon Customer Service can help you diagnose and fix the issue.

Also Read:

Frequently Asked Questions

How can I activate my Verizon Disney Plus bundle?

On the top of your screen, select the "Entertainment" tab. Choose "Learn more" after finding the Disney Bundle. Review the information, then click Enroll. Tap Validate after entering the email address to subscribe to the Disney Bundle.

Why is Disney Plus not working for me?

Try clearing the app's or your web browser's cache to fix Disney Plus if it's not functioning. You could try updating your app or seeing whether Disney Plus or your Wi-Fi are unavailable.

Why does Disney Plus say something went wrong?

It implies that Disney+ assumes you are attempting to view on a device that cannot run the app.

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