Error 31 Other Network Problem [Causes & Fixes]

Getting error while sending texts? Here's solutions for you.

One of the top providers of technology and communications services worldwide, Verizon Communications was established on June 30, 2000. The organization’s award-winning networks are home to voice, data, and video services and solutions. Verizon was the very first company in the world to make commercial 5G for mobile.

Star Unlimited is Verizon’s lowest unlimited data plan. You will receive unlimited calls, texts, and 4G LTE data, but if the network is busy, your speed may be limited. Get More Unlimited is Verizon’s utmost plan. It offers more than the others do in every way. You’ll get 500GB of cloud storage, 720p streaming, and 30GB of data for a mobile hotspot. Additionally, Verizon brought in $133.6 billion in revenue in 2021.

Verizon plan
Verizon Unlimited Network plans

Verizon is one of the top technology and communications companies, working in more than 150 countries. With 142.8 million subscribers at the end of the fourth quarter of 2021, Verizon is the largest wireless provider in the United States. They experience network issues as well; today, we will discuss one such issue, known as error 31, another network problem.

What Is Error 31 Other Network Problem?

Despite being a top provider of technology and communications, Verizon users occasionally experience technical errors. Error 31 Other network issues can occur for a variety of reasons. You won’t be able to text anyone until the problem is fixed.

Error 31 other network problem
Error 31 Another network problem pops up.

This typical error appears when you use a third-party app for messaging. Many Verizon customers find this error to be extremely annoying since texting plays a significant role in their daily lives. Although you will be able to use the data and other services, you will not be able to text due to error 31 other network problems.

What Causes Error 31 Other Network Problems?

Error 31 Other Network Problem pops up for many reasons. One of them is when you send a text message from a third-party app on an Android device. If you use iOS, it might show up if you have iMessage turned on. You cannot text Until the issue is fixed. Error 31 other network is very annoying.

This issue can also occasionally be caused by an uncleared cache and data. Similar to our other guides, we have researched this error and found that fixing it is not difficult. To resolve this problem, you simply need to abide by a few simple steps.

How To Fix Error 31 Other Network Problems?

The 31 Other Network Problem can be fixed in a variety of ways. I would advise you not to waste your time trying to fix this error by restarting, factory resetting, or resetting your phone. In order to save time, it is better to start by turning off your iMessages. Furthermore, stop using third-party apps if you use an Android device and download the Verizon messages app instead. Additionally, here is a list of how you can fix this issue in very easy and basic ways.

1 Switch messaging app.

2 Clear the cache and data.

3 Disable signal extender.

4 Disable iMessages.

Switch Messaging app

Verizon messages app
Verizon Messaging app

On an Android device, the error 31 other problem network is most likely caused by a third-party application that is having communication issues with the Verizon network. Using the Verizon official app for messaging is preferable and more secure for Android users. Additionally, Verizon’s own messaging app will assist you in resolving error 31 and other issues and is more reliable than third-party applications.

How To Download The Verizon Messaging app

The Verizon messages app is very quick and simple to download, just like all other play store applications. a list of your options for how to download it;

1 Open the Play Store on your smartphone.

Playstore search
Playstore search option

2 Next, search for Verizon Messages.

Playstore search
Search “Verizon Messages”

3 After that, download the Verizon messages application by clicking the Install button.

Playstore install application
Playstore install option

4 Finally, sign up by entering your information.

We hope that error 31 other problem network won’t actually happen after downloading and registering to the Verizon Messages app. Try different ways if you’re still getting that error.

Clear The Cache And Data 

Even if having the Verizon messages app doesn’t help, I would recommend you delete your app’s cache and data. It gives your app a fresh start, clears out unnecessary data from your storage, and smoothes out your experience.

1 From the Android smartphone menu, select the settings icon.

android setting
Home display settings option

2 Then, navigate to the section for apps and notifications.

settings apps
apps option in settings

3 Next, locate the location of Message+, then open it and select storage.

Verizon message+ app
open the Message+ app

4 Lastly, select the option to clear data and cache.

clear cache and data
Clear cache and data option

We hope that clearing your cache and data will help you as well. It has helped some users. You shouldn’t be concerned even if it doesn’t work because there are still other options available for you to fix the error 31 other network problems.

Disable Signal Extender

The signal extender is a device that enhances communication signals so they can travel further. You should temporarily turn off your signal extender and turn off your Wi-Fi if you are experiencing the error 31 other Network problems.

Signal extender
Verizon’s signal extender

Once you have completed both tasks, try sending a message over the mobile network. You will be aware of the imposter if your message is successfully sent. It could imply that your signal extender prevented your device from sending a text message somehow. Inform the signal extender provider of this, and they should send a technician to assist you in fixing the problem with your signal extender.

Disable iMessage

You should disable your iMessage if you use iOS. An error message named Error 31 Other Network Problem may appear if an iOS user tries to text an Android user and vice versa. All you need to do to fix this error is turn off iMessage.

How To Turn Off iMessage

1 Go to your phone’s Settings menu.

iOS settings
iOS home screen settings

2 Then, select Messages from the menu.

iOS messages
iOS “messages” option in settings

3 Lastly, toggle iMessage to the off position by clicking on it.

iOS iMessage settings
iMessage settings on iOS

After disabling the iMessage option, you can determine whether the error has been fixed or not. If it doesn’t work, you can always contact Verizon directly for support.


I hope one of the solutions we discussed will help you in fixing the problem. Such an error popping up is extremely annoying. Many Verizon customers rely heavily on texting, so it can be frustrating when they experience errors 31 other network problems. However, as with all of our guides, we have identified the quickest and simplest solutions for you.

Additionally, errors and problems of some sort arise on every online platform. The error 31 other network problem is simple to fix. If you use an Android device, I advise you to start by downloading the Verizon messages app. Using Verizon’s own messaging app is safer and preferable to some third-party apps that hinder communication.

Similar to the above, turning off signal extenders can help you fix errors and 31 other network problems. Signal extenders are installed in homes by those who live in large homes or who desire high speeds, which sometimes cause some errors. Simply turn off the signal extender and even your Wi-Fi for a little while and use a cellular network to check whether or not the texts are being sent.

Last but not least, I’d add that clearing your cache and data benefits users as well, so you might want to think about that. That wraps up error 31 other network problems.

Frequently Asked Questions

What is Verizon Error Code 31?

Verizon error 31 other network problem appears when you send messages using third-party apps. If you use iOS, then iMessages must be the cause of it for you. To fix the problem, simply disable iMessage and download the Verizon messages app in place of the third-party ones.

How do you refresh text messages on Android?

Firstly go to settings, then apps and notifications, then messages, and lastly, clear cache and data. It will not delete any of your messages, so you don't have to worry about it.

How do I refresh My Verizon phone signal?

Turn off the power to your phone and take out the SIM card to manually update the towers. Wait a moment. After placing the SIM card, switch your phone back on. The closest towers will be automatically updated on your phone.

Why does my iPhone keep displaying "Message Failed to Send"?

The user who you are sending the messages doesn't have an iPhone, or it could also happen if you or the person you are talking to has disabled iMessages. Go to Settings > Messages > iMessage on your device to see if iMessage is enabled.

Why is My Verizon not working?

Keep in mind your device's Airplane Mode is off. Take off any covers or cases from the device. Switch the Wi-Fi calling settings to mobile.

What occurs when you text a person who has blocked you?

Any texts sent to you by someone you've blocked are ignored. They won't be informed that they've been blocked, and their messages will appear to have been sent despite being hidden. You can't, however, because you won't be getting any of them.

Does Verizon still use * 228?

There could be a few reasons why your Verizon 3G phone won't let you dial *228 to update your Preferred Roaming List. It might be because your phone isn't in a place where it can be used right now. Verizon's 3G service area is getting smaller over time as a result of itsVerizon's plan to completely phase it out by the end of this year.

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