The error is caused by a shaky internet connection or software issues, let's learn how to fix this by 5 different methods.
Software updates and shaky internet connections cause error codes like PS5 Error ce-100002-3 to occur. However, they shouldn’t be a reason for panic because they frequently indicate short-term problems or are simple to remedy if you know how.
To fix it, I recommend checking your internet connection, restarting your console, and trying to delete and reinstall game items. If that doesn’t work, try to check your internal storage.
The Error ce-100002-3 on the PS5 typically indicates an issue with the software updates and changes.
Several things, such as corrupted files, outdated system software, poor internet connections, and lack of storage, can cause this.
To fix the error, first check your internet connection, then try to Update the PS5 Software version, and restart your console in safe mode.
What Causes The PS5 Error ce-100002-3?
The numerous reasons why the error may occur are:
Outdated system software
Running out of storage
Shaky internet connections
How To Fix PS5 Error ce-100002-3?
You can fix this error in several ways. Here’s a short list of all of them:
Deleting and reinstalling game items
Trying to update the PS5 software version
Rebuilding PS5 database in safe mode
Use an external hard drive on your PS5
Contact PS support
Deleting And Reinstalling Game items
How to fix recommended deleting and reinstalling the game. I would advise you to ensure your files are saved in cloud storage.
The following is how you can reinstall a game:
Hover over the game that is facing the issue.
Click the options button on the controller.
Delete the game, and go over to your Game Library.
Download the game, and update the game if it has any updates.
Trying To Update The PS5 Software Version
According to my research, sometimes, this might work even though the error prevents it, and when it does, the error will go away for good. Chad Reddings on YouTube tested it, and it helped him resolve this error.
Here’s how to do this:
Go to settings and select System.
Go to System Software > System Software Update.
Select Update System Software to update the console.
Rebuild PS5 Database In Safe Mode
When I was looking for solutions for this error, I found a Reddit user recommending rebuilding the database on your console.
To rebuild the PS5 database in safe mode, follow these steps:
1. Turn off the PS5 completely.
2. Press and hold the power button, releasing it after the second beep to enter safe mode.
3. Select “Option 5: Rebuild Database” from the safe mode menu.
4. Follow the on-screen instructions to rebuild the database.
Make sure you have a backup of important data before performing this operation, as it won’t delete your game saves but may rearrange some data on the hard drive.
Use An External Hard Drive On Your PS5
I found this troubleshooting method on Reddit. It is usually a fix if your console is running out of space; therefore, you can only move those games having backward compatibility to the extended storage.
Here’s how to do this:
Insert the extended storage
Format this storage
Set it as your install location
Select the game that you want to move, and then move it to your extended storage.
Check updates and download and install.
Contact PS Support
If none of the aforementioned fixes worked, then the only option is to contact PS Support. This is a crucial step that you need to do if nothing else works; otherwise, the Error will persist. I know that there are regions where PS Support is not available, so I suggest you use a VPN.I also suggest you check if the PSN servers are live. It helped to resolve An Unidentified Error Occurred” for the PS5.
Error ce-100002-3 on PS5 typically indicates a problem with updates.
How to fix it?
You can quickly fix this error by reinstalling the game or updating the PS5 system software to its latest build.
Can I use third-party controllers with the PS5?
If the PS5 or PS4 game supports it, "speciality" controllers already in use that are created for and licenced for the PS4 system, such as steering wheel controllers and arcade combat sticks, will function on the PS5.
PS4 games played on the PS5 will function with authorised PS4 controllers with a typical gamepad form factor. They cannot be used to play PS5 games.