Hulu Error Code P-EDU125 [Fixed]

A step-by-step guide to resolving the Hulu P-EDU125 glitch.

Facing errors on Hulu is frustrating as it disrupts your streaming experience. One such error is the “P-EDU125” code, which indicates a problem with your Hulu subscription. This error might occur because of issues with your subscription authenticity, network connection, or Hulu’s servers, putting a damper on your entertainment plans.

But worry no more! Luckily, you can try various fixes to resolve the Hulu error code P-EDU125. In this guide, I’ll discuss the error code P-EDU125 and how you can troubleshoot it in detail.

Key Takeaways

  • P-EDU125 arises from Hulu subscription authentication failures, blocking content access.
  • Causes include outdated billing info, server issues, multiple device logins, and third-party billing.
  • One can tackle this silently by revisiting the billing data, centralizing logouts, and rethinking using third-party payments.

What Is Hulu Error Code P-EDU125?

Hulu Error Code P-EDU125 is a subscription authentication error that users may encounter while attempting to access Hulu’s streaming services. This error arises when Hulu’s system fails to successfully verify and authenticate a user’s subscription, leading to a disruption in accessing the platform’s content. The error prompt shown on your screen is “This isn’t included in your current subscription.”

hulu error msg
Error message (Image by Emopulse)

Why Does Hulu Error Code P-EDU125 Occur? 

Before finding out the fix for the Hulu error code P-EDU125, you must know the reasons behind it. Some of them are:

  1. Outdated Billing Information: In case any of your Hulu billing information changes, becomes inaccurate, or expires, Hulu’s authentication process is hindered, resulting in error code P-EDU125. 
  2. The issue with Hulu Servers: If there are server-related issues, it can disrupt the authentication process, resulting in an error code P-EDU125. 
  3. Multiple Devices Login: When you are logged in and actively using your account across several devices, it makes it difficult for Hulu to validate your ongoing session, causing this error. 
  4. Third-Party Billing: If you are using iTunes to pay for your Hulu subscription, it can indeed be a contributing factor to error code P-EDU125.

How to Fix Hulu Error Code P-EDU125?

Let’s discover some methods that help you eliminate the Hulu error code P-EDU125 so that you can enjoy unstoppable entertainment on the go.

Update Your Billing Information

One of the many reasons for the error code P-EDU125 is outdated billing information. In such case, you can follow the given steps to update your billing information:

  1. Open your web browser and visit the official Hulu website. Log in to your streaming service using your username and password.
    credentials image
    Enter your credentials (Image by Emopulse)
  2. Once logged in, locate your account name at the top of the page
  3. Click on your Hulu account name, and a menu will appear. Move to the right side of the screen and choose “Subscription.”
  4. In the subscription section, click “Update Payment Information.”
    payment info image
    Payment information (Image by Emopulse)
  5. Select an appropriate payment method from the available options, such as a debit card, credit card, or PayPal.
  6. Provide the required details for your new billing information, then submit the updated form. That’s all! Your payment information will now be updated for your Hulu subscription.

Now try to access Hulu content again to see if the error has disappeared. 

Log Out Of Your Hulu Account

If the issue persists, and you are still coming across Hulu error code P-EDU125, then there’s a high possibility that the problem is with the Hulu servers. First, check your internet connection, and if it’s good, try logging out of your Hulu account on all devices to solve this issue. Here are the steps you need to follow:

  1. Open the Hulu app on your device and tap your user icon.
  2. Choose the “Log Out” option and close the app.
    account settings image
    Click on “log out” (Image by Emopulse)
  3. Proceed to log out of all devices that were previously signed into Hulu.
  4. Launch a web browser and visit the Hulu website.
  5. Login using your credentials, and once logged in, click on your user icon near the upper right corner of the window.
  6. Access your Account settings and select “Manage Devices” in the “Your Account” section.
    manage devices image
    Manage devices
  7. For each device listed, click on “Remove” to unlink it from your Hulu account.
    manage your devices image
    Click on “remove” (Image by Emopulse)

Now check your Hulu account, and you’ll not see the error code P-EDU125 again! 

Log Out Of Other Devices 

If you are facing the Hulu error P-EDU125 while streaming, the reason may be that multiple devices are using your account. In this case, you should follow the given steps to log out from other devices:

  1. Go to the Hulu account page and log in to your account using your credentials.
  2. Click on the account icon located in the top right corner to open your account settings.
  3. Choose the “Manage Devices” option, which should be visible on the account page.
  4. This option will display a list of devices that are currently using your Hulu subscription to stream content.
    Click on "Manage Devices"
    Click on “manage devices” – Image by [Emopulse]
  5. To keep only the devices you’re currently using, click on the “Remove” button in front of the device details, and you are all done.
add device image
Click “remove” – Image by [Emopulse]

Change The Third-Party Billing 

In case third-party billing is the reason behind this Hulu error code, you can follow these steps to change it:

  1. Open iTunes on your Apple device and log in to your account. 
  2. Access your account settings.
  3. Navigate to the “View my account” selection.
  4. Within the payment details section, select “Manage payments.”
  5. Apply any needed modifications to transition from third-party billing to Hulu, and remember to save the adjustments. 

Once done, check if the error is resolved or not. 

Re-Subscribe To Hulu Via A Third-Party Service

Occasionally, a simple glitch might cause the Hulu Error Code P-EDU125. One way to potentially rectify this is by canceling and re-subscribing through a third-party service. Do note this method might affect your finances.

Cancel Current Hulu Subscription:

  1. Open a web browser and navigate to the account section on the Hulu website.
  2. After logging in, find and select the “Cancel Your Subscription” option.
    cancel subscription
    Click on “Cancel” (Image by Emopulse)
  3. Confirm the cancellation.

Resubscribe Through Third-Party Service:

  1. Log out from Hulu.
  2. Open either the Google Play Store or iTunes.
  3. Choose and subscribe to a different Hulu plan through these platforms.
    confirm hulu
    Click on “confirm” to subscribe. (Image by Emopulse)

Alternative Approach For Current Third-Party Subscribers:

If you’re already subscribed to Hulu via another service, try canceling that and then subscribing directly on the Hulu website.

If the problem continues, it might be best to get in touch with Hulu’s customer support. They can assist further, possibly by resetting your account or updating your address details.


Hulu is a remarkable platform, granting you access to entertainment content at your fingertips. Yet, in the midst of your streaming escapades, you may occasionally stumble upon the Hulu Error Code P-EDU125. Don’t be disheartened – this error, though frustrating, is a common occurrence within the Hulu universe. You can avoid it by updating your billing information, logging out your devices from Hulu, and logging in again later. 

You might also want to check out:

Frequently Asked Questions

How to fix Hulu errors?

When encountering a Hulu error code, consider closing and reopening the app after a brief pause, which often resolves the issue. Alternatively, clearing the cache and data, especially on mobile devices, can also effectively eliminate the error and restore smooth streaming.

What does Hulu error code P mean?

Hulu error code P can arise from complications within the Hulu app or its streaming service. This code signals potential troubles related to the playback device or the network connection itself.

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