How To Fix PlayStation Error WC-36547-5? [6 Effective Fixes]

PlayStation error WC-36547-5 prevents users from using the PlayStation Store and purchasing any game or app. It occurs on PS4 usually and leaves the PlayStation Store unresponsive.

Due to this, users cannot place any transactions and often miss important game updates or extra perks. However, it can be quickly resolved by checking and updating your credit card information, but if that doesn’t work, resort to other fixes.

Key Takeaways

• Error EC-36547-5 is a billing issue on the PlayStation.
• It prevents users from making any transaction on the PlayStation Store.
• You can fix it by updating your credit card information or checking the PSN servers.

Causes Of PlayStation Error WC-36547-5

The main reasons for error code WC-36547-5 on the PlayStation console are:

• Missing credit card info
• Issues with registering a credit card
• Down PSN servers
• Slow or no network connection
• Outdated PS firmware

How To Fix Error WC-36547-5 On PlayStation

I implemented the following fixes in chronological order to fix the issue:

1. Hard Restart Your Playstation Console
2. Confirm Your Credit Card Info
3. Update Your Card Info
4. Check Your Credit Card For Any Issues
5. Add Payment Method Via A Browser
6. Restore Licences

Hard Restart Your Playstation Console

Hard resetting the PS console has helped my team solve previous errors like PS4 Error Code SU-42481-9. It gives it a fresh start by clearing temporary glitches and problems that may be affecting its performance.

It also resolves unresponsive applications, so you might be able to access the PlayStation Store without any problem by performing a hard reset.

Confirm Your Credit Card Info

Since this issue is mainly related to the credit card you have entered on your PlayStation, I would advise you to confirm the info. To do so, follow these steps:

1. Navigate to “PlayStation Store.”

   

2. Scroll down to find “Payment Methods.”

   

3. Here, re-enter the credit card info and try to make the purchase you were previously doing.

Update Your Credit Card Info

According to “TrenchCowboy” on YouTube, you should also consider updating your credit card info if confirming that doesn’t solve the problem. Here’s how you can do that:

1. Turn on your console.
2. Go to “PlayStation Store” > “Payment Methods.”
3. Now, check your card and the entered info. If you are using a new card for your purchase, enter its information here.

Check Your Credit Card For Any Issues

In my opinion, it would be best to check your credit card for any issues. Make sure that you have entered the correct CVV, CVV 2, expiry date, and Card Number on your PlayStation. Check if you have entered two credit cards and remove the one that you don’t use often. Also, contact your Card providers to know about any problems the company might be facing due to which your transactions fail.

Add Payment Method Via A Browser

While I was finding solutions to the error code WC-36547-5, I discovered that using a web browser to add the payment method usually resolves the error. So, to do so, you can follow this process:

1. Switch on your PC and navigate to a browser.
2. Sign in to this link.
3. Go to “Wallet” > “Add debit/credit card” to check if your added card is registered.
4. Now, delete this information and enter the card details again.
5. Set the recently added card info as “Primary.”
6. Save the settings and check if the error is still displaying or not by launching the PlayStation Store on your console.

Restore Licenses

According to my research, restoring licenses on your PlayStation console is a useful step when you encounter issues accessing your purchased content. Here are the general steps to do so:

1. Turn on your PlayStation and go to “Settings” > “Account Management.”

   

2. Now, click on “Restore Licenses.”

   

3. To confirm the restoration process, select “Restore.”

Check Out:

• PS4 error CE-35888-2
• PS4 error CE-460628
• PS4 error NW-31247-7