Xbox Error Code 0x87e50007 – [6 EASY FIXES]

Unfortunately, the Xbox Error Code 0x87e50007, the most frequent Xbox One issue, persists even after the release of the Xbox Series X and Series S. This error might have several reasons, including outdated software. I advise you to update the app, take out the disc, and if the error still exists, try moving the app to external storage. 

Possible errors may stem from outdated applications, data handling problems, corrupted data or cache, console software/firmware issues, and account-related challenges.

Key Takeaways

• The Xbox Error Code 0x87e50007 prevents users from playing any game.
• There are multiple causes for this, such as the software not being up-to-date.
• I suggest you update the app, remove the disc, and if it persists, then try to move the app from internal storage to external storage. This simple guide will show you how to do that.

Uninstalling And Reinstalling The app

I came across this amazing solution uninstalling and re-installing the game on Xbox to fix this error.

Here’s how to uninstall a game:

1. Press the Xbox button on your controller to open the Guide.
2. Navigate to “My games & apps” and select it.
3. Find the game you want to uninstall in the “Installed” tab.
4. Press the Menu button (three horizontal lines) on the game’s tile.
5. Choose “Uninstall” from the menu.
6. Confirm the uninstallation when prompted.

Now you need to reinstall the game completely, and here’s how you can do it if it’s on an internal hard drive:

1. Go to ‘My Games and Apps.’
2. Go to owned games, and then you can re-download the game.

It is also possible that the game is using an external hard drive. For this, you’ll have to move it back onto the internal memory. This should hopefully clear your issue; as  HTK4 on Reddit  got around the error using this fix.

Updating The App

Another fix that I suggest you should try to get rid of this error is updating the app on your Xbox. Updates contain bug fixes that prevent errors and offer an immersive gaming experience. As per knowledge, it’s the update that is preventing the app from going normally.

The steps to update the app are:

1. Press the options button.
2. Go to Manage Updates and Add-Ons.
3. Check if there’s a pending update to be installed, and then install it.

   

4. Relaunch the game and check if the error persists.

Clearing The Console’s MAC (Media Access Control) Address

Each device on a particular network is identified exclusively by its MAC address, which is its physical, hardware, or BIA address. To establish communication between two networked devices, I need both an IP address and a MAC address. It is present on each device’s NIC (Network Interface Card), which enables internet connectivity.

This is also unique to your Xbox and sometimes can interfere when updating your games. Therefore, you must clear it when errors occur.

Here’s how to clear it:

1. Go to Settings > General.

   

2. Go to Network Settings and Advanced Settings.

   

3. Click on Alternative MAC address.

   

4. Select Clear.
5. Restart your Console.

Removing The Disc

I worked on this method on Reddit. It’s also plausible that you’re using a disc to install the game, in which case you’ll need to remove the disc from your console.

Sure, here are the steps rephrased in active voice and presented in a step-by-step format:

1. Eject the disk from the console.
2. Turn off the console.
3. Disconnect the power supply for 10 seconds.
4. Click and hold the eject button and sync button on the console.
5. While holding both buttons, power on the console.
6. Listen for a second startup sound, then release the sync and eject buttons.
7. Repeat steps 4-6 until you reach a menu screen.
8. Once at the menu screen, select the “reset” option and choose to keep your games and apps.

Next, you’ll need to clear the cache. Here’s how to clear that up:

1. Go to the menu, then to settings and device and streaming.
2. Go to Blu-Ray and then Persistent Storage.
3. Click on clear persistent storage three times.

Now, you’ll have to power cycle your console and download the game on Xbox. Mestroi on Reddit has went through the steps to get over the error.

Contact the Xbox support team if the methods I’ve listed do not work for you. Open the Xbox support website by typing “Xbox Support” into your browser.  In addition, you can also visit Xbox forums. You can find many other error fixes there.

My Thoughts

In my research to resolve the Xbox Error Code 0x87e50007, I delved into multiple solutions. From uninstalling and reinstalling the game to updating the app and clearing the console’s MAC address, each step is aimed at addressing specific issues. The comprehensive approach, including disc removal and contacting Xbox support if needed, ensures a thorough troubleshooting process. With persistence, users can potentially overcome this error and enjoy uninterrupted gaming experiences.

Here are a few articles by me that might come in handy:

• Xbox Error Code 0xe0e8000f
• 0x87e11838 Xbox Error Code