How To Fix Xbox One Error Code 0x80070002? [Verified]

The "Xbox One Error Code 0x80070002" typically relates to issues with file corruption, failed updates, or system inconsistencies. Read Our Guide to Troubleshoot and Resolve the Problem.

Xbox errors are a common occurrence for gamers, and one of these vexing issues is the Xbox One error code 0x80070002. This particular error can be a source of frustration for users, as it often disrupts their gaming experience. This error on Xbox One typically indicates a problem with built-in system files or updates.

Error Message Image
Error Message – (Image by Emopulse)

It occurs when the console cannot locate or access certain files required for an update or game installation. When this error occurs, you see the message saying, “Something happened to this app. We’re working to fix the problem.” In this guide, I’ll help you get rid of this error by discussing various fixes. 


Key Takeaways

  • This Xbox One error code disrupts gaming, indicating issues accessing system files or updates.
  • Causes include incomplete downloads, account sync issues, USB conflicts, corrupted files, network problems, and outdated software.
  • Solutions comprise checking Xbox Livestatus, reinstalling the app, updating Windows, clearing the cache, disabling the firewall, and contacting Xbox Support.

Why Does Xbox One Error Code 0x80070002 Occur? 

Several reasons contribute to this Xbox One error, such as: 

  • Incomplete Game Downloads: If game downloads are incomplete or interrupted, this error can occur during installation.
  • Account Sync Problems: Issues with syncing your Xbox Live account data can result in this error code.
  • USB Device Conflicts: Connected USB devices conflicting with system operations can lead to this error on Xbox One.
  • Corrupted System Files: Missing or damaged system files can trigger errors, disrupting the Xbox’s functionality and game installations.
  • Network Interruptions: Unstable or slow internet connections or download interruptions during updates can lead to this error code.
  • External Storage Issues: Problems with connected external hard drives, such as file corruption or compatibility, may cause this error.
  • Outdated Console Software: Running an outdated version of the Xbox One operating system can contribute to this error.

How To Fix The Xbox One Error Code 0x80070002?

Undoubtedly, coming across the Xbox One error can be annoying, especially if you plan to have a fun gaming session with friends. However, the following solutions can help you get rid of this issue:

  1. Check Xbox Live Status
  2. Uninstall And Install the Xbox App
  3. Ensure Xbox Services Are Running Adequately
  4. Update Windows

1. Check Xbox Live Status 

If you encounter this Xbox One error, the first step I suggest you take is to check the status of Xbox Live. Sometimes, server issues or maintenance can cause this error. By visiting the Xbox Live Status webpage or their official social media accounts, you can determine if the problem lies with their servers.

If it’s a server issue, rest assured that the experts are working to resolve it, and I advise you to wait.

2. Uninstall And Install the Xbox App 

Another practical solution that helped me tackle this error code, recommended by Greatgrum2 on Reddit, involves installing and uninstalling the Xbox app on your Windows 10 PC. This might seem unconventional, but it can help fix this error.

Here are the steps for that: 

  1. Press Windows Key + S and enter “PowerShell.”
  2. Choose “Run as administrator” from the menu.
  3. Run the following command in PowerShell: “Get-AppxPackage xboxapp| Remove-AppxPackage.”
    Image of Windows PowerShell
    Windows PowerShell – (Image by Emopulse)
  4. Verify the successful removal of the Xbox app.
  5. Reinstall the Xbox app from the Microsoft Store.
  6. Check if the issue is resolved.

3. Ensure Xbox Services Are Running Adequately

To tackle this error code, it’s crucial to make sure that Xbox-related services on your system are running smoothly. I have seen that if these services are disabled or facing issues, it can lead to this error. Setting these services to either “Automatic” or “Manual” startup allows your system to communicate with Xbox servers and applications effectively. greatgrum2 On Reddit suggests this method and it has worked for many.

Follow these steps to do it:

  1. Press Windows Key + R and enter “services.msc” in the Run dialog. Press Enter or click OK.
    Image of Run Dialog
    Enter services.msc in the Run Dialog – (Image by Emopulse)
  2. In the Services window that appears, locate Xbox services; there should be four of them.
  3. Pay attention to their Startup Type if you find that the Startup Type for a specific service is set to “Disabled,” double-click that service.
  4. In the service’s properties window, change the Startup Type to “Automatic” or “Manual” using the dropdown menu.
    Image of Change the Startup type to Manual or Automatic
    Change the Startup type to Manual or Automatic – (Image by Emopulse)
  5. Optionally, you can set the Startup Type for all four Xbox services to “Automatic” or “Manual” if you prefer.
  6. Remember to save your changes and then check if the problem persists. These adjustments can help ensure that the necessary Xbox services are running as they should be. 

4. Update Windows 

Windows updates often include bug fixes and compatibility improvements that can directly address the issues causing this error. Therefore, I keep my Windows operating system up to date to ensure I don’t end up with this error. cdncowboy on Reddit explains to get this windows update done to avoid this.

Here are the steps to do it: 

  1. Open the Start menu by clicking the Windows button in the bottom-left corner.
    Image of start menu
    Start Menu – (Image by Emopulse)
  2. Navigate to the Settings menu by selecting the gear icon.
    Image of Settings
    Settings – (Image by Emopulse)
  3. Look for the Update & Security option and click on it.
    Image of Update And Security
    Update And Security – (Image by Emopulse)
  4. On the left sidebar, find and select the Windows Update tab represented by circular arrows.
    Image of Windows Update
    Windows Update – (Image by Emopulse)
  5. Finally, click the “Check for updates” button. If an update is available, it will start downloading automatically.
    Image of Check for updates
    Check for updates  – (Image by Emopulse)

6 . Contact Xbox Support

If you’ve tried the various troubleshooting steps and the error still persists, my suggestion is to contact Xbox Support for more personalized assistance. The Xbox Support team is well-equipped to handle various technical issues and can provide guidance tailored to your specific situation. 

You might want to check these guides too:

Frequently Asked Questions

Does clearing the cache on Xbox delete anything?

Clearing the cache on your Xbox is a process that eliminates temporary data used for faster game and app loading. However, it won't erase your games, apps, saves, achievements, Gamescore, or any user-related data, ensuring your content remains unaffected.

What is error code 0x80070002 20007?

The error code 0x80070002 – 0x20007 can often be attributed to problematic or incompatible drivers on your system. To pinpoint the exact driver causing the issue, you can download and run Microsoft's SetupDiag tool from their official website. This will help identify and address the driver-related problem effectively.

What is Xbox error e203?

Error 0x80070002 implies that your Xbox console encountered difficulties while attempting to install the most recent operating system update, possibly due to installation-related problems or corrupt system files. This can disrupt the update process and hinder optimal system performance.

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