Netflix Error Code s7701-1003 [FIXED]

Having trouble streaming your favorite shows on Netflix? Lets fix it.

Imagine you are busy watching your favourite show, and suddenly at the peak moment, an error occurs, and suddenly all that hype and excitement go down the drain. Such a hurtful feeling, that is. Such is the case with all streaming sites, but this article will exclusively consider one of them: Netflix. Netflix also has its fair share of errors, but the one we will be talking about in this article would be Netflix error code s7701-1003.


Causes of Netflix Error Code s7701-1003

Such is an error s7701-1003, which usually apologizes for the interruption caused by saying “Pardon the interruption”. But the good news here is that this error is narrowed down to very few causes, among which the dominant is the browser.

Netflix error code
Error code s7701-1003

The browser through which you are streaming is usually the cause of the error code s7701-1003, and it can easily be resolved by trying a few tips and tricks.

Netflix Error Code s7701-1003 Fixes:

All the fixes regarding this error code s7701-1003 are related to your browser. You might try to

  1. Restart your browser.
  2. Update your browser.
  3. Enable cookies in your browser.
  4. Enable DRM support.
  5. Update your browser’s content protection features.
  6. Check your browser’s compatibility.

The browser in which the error occurs is more likely to be the Firefox browser, but try these for your other browsers as well.

 Restart Your Browser

It often occurs that the browser you are using ends up with some error on its side. It may be due to the fact that sometimes the browsers tend to malfunction, So close the Netflix app and then close your browser. Relaunch it after waiting for a few moments to check if Netflix is functional again or not. If it does not work, then follow the next step.

Relaunch browser

Update Your Browser

One of the main reasons your browser might be acting up is because the version you are using is an outed version. The browser then would end up occurring problems while streaming, causing error codes like s7701-1003 to occur. So, if you have been using an old version of your browser, then you got a reason to update it. To update,

  • Open the menu option in your browser.
  • After opening it, select the help option on the menu.
chrome help
Help option
  • Click on the About (Browser you are using) option.
about chrome
About Chrome
  • This will show you the version of the browser and whether an update is required or not.
  • Then relaunch the browser to update it, and check if it is fixed or not.

Enable Cookies In Your Browser

Just to be on the safe side and to ensure that your cookie settings are not part of your problems caused by the error, try allowing cookies in your system.

  • Hit up the menu in the browser.
  • Then select the options panel.
  • Then select privacy and security options and go to the history section of your browser.
  • Then click on “Allow cookies”, thus enabling cookies on your platform.
  • Then again, wind up everything, relaunch the browser and launch Netflix again to see if the error has been removed or not.
Enable cookies
Enable cookies

Enable DRM Support

DRM (Digital Rights Management) are tools that govern the fact whether the content being accessed by users is according to their terms or not. It looks over all the digital content being accessed, whether legal or illegal. So, there might be a chance that this would be causing a problem for you, so you can enable it to see yourself if the error code vanishes or not. To enable it, try doing the following steps.

  • Open the menu and select “Options”.
  • Scroll down to open the Digital Rights Console Management option.
  • Select the “Play DRM controlled content option”.
  • And again, relaunch the browser and open the app again to see if the trick worked or not.
Enable DRM
Enable DRM

Update Your Browsers Content Protection Feature

Another reason for the error might be the outed browser Content Protection Feature. It tends to cause a lot of problems. Aside from the error fix, it is best to keep such features of your browser active for the best experience.

  • Hit on the menu and Select “Addons”.
  • Scroll to the Plugins tab, and find “Wide vine Content Decryption Module “.
  • If you find it, click on the “Find Updates” option.
  • You will find out whether your Wide vine Content Decryption Module is updated or not. If not, then update it yourself.
  •  Now, relaunch the browser again and open it to see if the trick worked or not.
Content protection
Wide vine Content Decryption Module

Check Your Browsers Compatibility

It is possible that the browser you are using is not compatible with Netflix, and you are unaware of it. So, another cause of the error might be the compatibility issue. Netflix does not work on custom versions of browsers and supports an official version. So, make sure you are using a supported version. You can check out your browser’s version in the about settings of your browser.

Chrome Version
Browser version

Additional Tips And Tricks:

Although the error code s7701-1003 is a browser-related error, there are a few tips and tricks that might do the trick for you and pave your way to a continuous adventure of endless streaming. I mean, it would not hurt to go off the book and try to tackle it with general solutions like turning off your VPN or your proxy or contacting the Netflix help centre just to be sure. And hopefully, these fixes will do the trick for you as well.


An error in streaming is undoubtedly the most irritating thing for the users. Be it any error; it is a cause of misery for people. So, it is important for such fixes to exist, so it would help the people. Hopefully, the article above will be helpful in removing the error you are dealing with.

Frequently Asked Questions

Can we stream Netflix offline?

No, you cannot stream Netflix offline. Like other streaming services, Netflix requires a stable internet connection. The only way you can watch something online is by downloading it. So go back to the home page, search the series you want to binge, navigate the episodes and hit the downwards facing arrow and boom. Now you can stream those episodes offline.

Does shifting regions affect Netflix?

No, it does not. As long as you are in the regions in which Netflix is available. Although, it comes up with a few additional changes like changes in monthly prices, the payment methods and, of course, the content. The availability of content differs with respect to different regions.

Can I access Netflix on more than one device?

Yes, you can access Netflix on more than one device. Although considering the subscription packages you have chosen, the number of screens that can be shared may differ from account to account.

Can I upgrade or downgrade my subscription immediately?

Yes and no. Yes, you can upgrade your subscription immediately. The upgrades take effect instantaneously, and you can enjoy the higher class right away, and you will be charged the new amount on your regular billing date. But, the downgrades do not happen right away. Instead, it would take time until your next billing date, and you will be demoted. But until then, enjoy for what you have paid.

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