Spotify Wrapped Not Working [SOLVED]

Solve the issue by updating the app, clearing cache, and reinstalling the app.

Spotify Wrapped is one of the most loved campaigns Spotify has given its users, as it allows them a chance to see their time spent on Spotify and to compare it with other listeners. You can see the artists and songs you’ve listened to the most, and what percentage of top listeners you lie in. As it is so adored, the feature not working is distressing to its users.

Several reasons can cause this, from an outdated app to a temporary glitch. In most cases, this can be fixed by updating your app and clearing the cache.

Key Takeaways

  • In some situations, you may not be able to see your Spotify Wrapped.
  • An outdated app or a temporary glitch can cause it.
  • Try clearing your app cache and make sure your app is up-to-date.

How To See Your Spotify Wrapped Playlist?

We’ll show you how to access Spotify Wrapped correctly, but if you still can’t see the playlist after that, go through my recommended fixes below.

  1. You can view the banner saying “Your Wrapped 2022 is ready” by opening the Spotify app on your smartphone and scrolling down. You need to be logged in to see it.
  2. You should be able to see the story-liked feature after tapping the banner. You can also scroll down to see other year-end personalized playlists, such as Your Top Artists or Top Songs of the Year.
  3. If you want to share your playlist, tap on the share button after the end of the stories or tap “Share this story” at the bottom of the page.
    Spotify Wrapped Not Working
    Share your Spotify Wrapped – Image Credits [Emopulse]

Why Is Spotify Wrapped Not Working?

Although there isn’t one specified reason for it, the list of reasons include:

  • An outdated app.
  • Outdated system software.
  • Bad Internet.
  • Built up cache.
  • Some temporary glitch that can be solved by restarting.

How To Fix Spotify Wrapped Not Working

If after executing the steps mentioned above to open Spotify wrapped, you still don’t see the option, or it doesn’t function for you. Observe the fixes we’ve proposed for the error, but first, try simply restarting Spotify and see if the issue resolves.

Fixes include:

  • Force-stopping Spotify.
  • Restarting the app.
  • Updating the app.
  • Clearing app cache.
  • Relogging back into the app.
  • Using a VPN.

Force-Stop Spotify

If you have this issue, force-quit the app and then re-open it to fix it. This will resolve the issue if a temporary glitch causes it.

  1. On your Home screen, select the Spotify app icon.
  2. Press and hold the app icon.
  3. Choose “App info” from the options that appear.
  4. Select “Force stop.”
    Spotify Wrapped Not Working
    Force stop Spotify – Image Credits [Emopulse]
  5. After that, reopen the Spotify app and see if Wrapped works.

You can force-stop the app only on Android devices. Apple devices do not give you the option to force stop. Therefore, you must remove the app from your recent apps and relaunch it on iOS.

Log Out And Log Back Into Your Spotify Account

If you cannot find the Wrapped playlist on Spotify, your account may have a problem. So, you might want to try signing out of your account and then back in again. Follow the steps mentioned below to do so:

  1. Open the Spotify app and select the settings icon in the top right corner of the home page.
    Spotify Wrapped Not Working
    Spotify settings icon – Image Credits [Emopulse]
  2. In the settings menu, scroll down and select the “Logout” option.
    Spotify Wrapped Not Working
    Logout of Spotify – Image Credits [Emopulse]
  3. After logging out, You will be taken to the app’s sign-in page.
  4. Enter your credentials and “Login.”

After logging back in, check to see if Wrapped is available.

Update The Spotify App

Another possibility for why you might not be able to see the Wrapped option is an out-of-date app. If that’s the case, I advise updating your app. While new updates are typically installed automatically, you can also check for and do so manually. Depending on your device type, you may find instructions on how to update the Spotify app below.

On Android

  1. Open the Google Play Store in the top right corner of the home screen, and press the profile icon.
  2. In the menu options, tap the “Manage apps and device” option.
  3. Then, select “Updates.”
    Spotify Wrapped Not Working
    Update Spotify – Image Credits [Emopulse]
  4. Here you will see all the available apps; look at “Spotify” and tap “Update” or click on “Update all.”

If Spotify is not on the list, it is up-to-date.

On iPhone Or iPad

  1. Launch the App Store.
  2. Press your Apple ID icon in the home screen’s top right corner.
  3. Look for “Spotify” under the Updates section.
    Spotify Wrapped Not Working
    Update section – Image Credits [Emopulse]
  4. If available, click on “Update.”It is up to date if you don’t see it on the list.

After the update is installed, launch the Spotify app and see if the Wrapped playlist is available.

Clear Spotify App Cache

The issue could also be resolved by clearing the app’s cache. Below are instructions for clearing the cache in the Spotify app.

  1. Navigate to your phone’s “Settings.”
  2. Go to “Apps and Notifications.”
    Spotify Wrapped Not Working
    Apps and Notifications setting – Image Credits [Emopulse]
  3. Scroll to find Spotify and tap it.
  4. As seen in the figure below, choose “Storage” from the available options.
    Spotify Wrapped Not Working
    Storage option – Image Credits [Emopulse]
  5. After that, choose “Clear Cache,” as depicted below.
    Spotify Wrapped Not Working
    Clear Cache – Image Credits [Emopulse]

Check if your Wrapped playlist is now visible on Spotify after clearing the cache on your phone and restarting it. Unfortunately, clearing the app cache is only an option on Android; Apple does not give you the option to do so. However, you can delete and reinstall the app on iOS to remove the cache.


Due to the recent launch of this service by Spotify, it may experience server lag due to heavy user traffic. However, if you use a free VPN service, you can always switch between servers. Try using Spotify Wrapped after downloading any free VPN app from the Play Store or App Store.

  1. Launch the Play Store or App Store.
  2. Search for any VPN; I recommend NordVPN or ExpressVPN.
  3. After the installation is complete, Connect to the VPN.
  4. Then, open Spotify to see if the Wrapped playlist appears for you.

Modify The Animation Scaling

Although highly effective, this solution is only available for Android devices and does not work with all phones. Try modifying the scaling of the animation in the developer options. If you haven’t visited developer options, you can enable it from the phone’s settings.

  1. Go to “Settings.”
  2. Open “About” or “System Information.”
  3. Search for the “Software Information” option, and select.
  4. Look for the “Build Number” and tap on it.
  5. To access the developer settings, you may be required to enter your phone’s pin.
  6. After entering the pin, return to Settings.
  7. Select “Developer Options.”
  8. Select the “Animation Scale” or “Animation Duration Scale” options.
  9. Modify it to something between 1x – 0.5x or turn it off.

Depending on your device’s make, one of these options ought to work.

Delete And Reinstall Spotify

We advise deleting Spotify and reinstalling it if the solutions mentioned above don’t seem to resolve the problem. Doing so will install the most recent version, removing all potentially corrupted data.

On iOS

  1. Press and hold on to the Spotify app icon until it wobbles.
  2. Select the “Delete App” option.
  3. After uninstalling, visit the App Store.
  4. Search Spotify on the search bar.
  5. Reinstall the app.
  6. Launch the app, you may have to enter your credentials after reinstalling, and you will be able to find the Wrapped playlist on the Spotify Home page under the recently played tab.

On Android

  1. On your home screen, press and hold the Spotify app icon.
  2. From the app options that appear, select “Uninstall.”
  3. In the pop-up screen, press “Uninstall” again to confirm.
  4. Once installed, visit the Google Play Store.
  5. Search “Spotify” on the search bar.
  6. Install the Spotify app.
    Spotify Wrapped Not Working
    Reinstall Spotify – Image Credits [Emopulse]
  7. Launch the app and enter your credentials. On the homepage of Spotify, you’ll be able to see your customized Wrapped playlist.

Contact Spotify Support

If you have tried all of my recommendations and the problem still doesn’t seem to be fixed. Getting in contact with Spotify support would be your final resort. They can offer any additional technical assistance you may require to get the Wrapped feature to work.

Spotify Wrapped Not Working
Spotify support webpage – Image Credits [Emopulse]
You can also create a post on the Spotify Reddit forum, where users who may have previously encountered the same problem might be able to provide more helpful advice.

To Wrap Up

Spotify Wrapped is a popular campaign from the Spotify team, but it can sometimes run into errors. To solve this, force-stop the app,  restart and update the app, and clear the cache. Logging back in and using a VPN also fix the issue. If the problem persists after this, contact Spotify Support.

If this helped, I also have other Spotify-related guides:

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