WS-116415-8 indicates the PSN servers are down. Here are 5 steps to follow.
Users reported PlayStation Error WS-116415-8 on Reddit. It indicates that the PlayStation Network servers are currently down, thus halting online PlayStation services across the globe. Unfortunately, this problem is out of your hands.
It reads, “Something went wrong. (WS-1163415-8)” without further explanation.
PlayStation Error WS-116415-8 pops up when users attempt to log into PSN servers.
The error appears when the PSN servers are not functioning due to glitches or ongoing maintenance.
There is no immediate solution for the error, but restarting your internet modem and PS console can help.
What Causes PlayStation Error WS-116415-8?
Whenever you experience this particular error code, there is a high chance that the issue is not at your end. PS users worldwide are unable to sign in to their PSN accounts.
Therefore, you cannot access online features, such as shopping from the PlayStation Store, playing online games, using Share Play (inviting friends to stream your gameplay), storing data in cloud storage, etc.
Simply put, the error is caused by:
PSN Servers are down.
Internet problems if the servers are already up.
How To Fix PlayStation Error WS-116415-8?
As I discussed above, the above error is not caused by issues at your end and occurs solely due to the network’s fault. However, the steps to follow are:
Check PSN server status.
Restart your router.
Power Cycle the console.
Contact Support if the issue persists.
1. Check The Server Status
In most cases, the error is caused by PSN server problems. As such, checking the PSN server status will solve the issue 8/10 times. If the servers are down, wait for them to go back up. However, if the servers are up, I encourage you to move on with the other fixes.
2. Fix Your Internet/Restart Your Router
From testing, I discovered that PSN server issues almost exclusively caused the error. However, a lousy internet can also cause you trouble connecting to the server, even if they work. To address this, I recommend you restart your router.
3. Power Cycle Your PlayStation Console
I tested this fix on several PlayStation errors, like 5001, 80023102, DNS Error NW-102311-8, etc., and it effectively eliminated those. Hence, I recommend you also try to power cycle your PlayStation console here.
4. Refer To PlayStation Twitter Support
PlayStation Network has a dedicated Twitter account where users can get all the recent updates regarding the network and its servers. I recommend you check this out as well since the team will post an update as soon as the servers are up and running so that you can enjoy uninterrupted gaming.
If this helped, also check out my other guides on how to fix it: