Change your DNS settings, or try some other network-based fixes to fix the error!
A PS4 error WS-37505-0 denotes a broken connection between the PS4 console and its servers. The problem is typically reported following a gameorconsole firmware update, while others have had issues with the friends list.
Some Redditusers reported having trouble playing a particular game (such as Overwatch, Rocket League, etc.). In contrast, others reported having it when starting the console or logging the PSN.
According to the official PlayStation support page, when your PS4 system tries to connect to another server but is unsuccessful, a notification with the “WS-37505-0 PlayStation Network connection error” or “An error hasoccurred (WS-37505-0)” appears.
Although it seldom results in crashes, this mistake can be troublesome when playing multiplayer games like Call of Duty: Warzone or Fortnite.
A bad gaming experience for the users may result from this issue. Let’s now discuss several techniques to solve the PS4 error WS-37505-0 problem!
The PS4 error WS-37505-0 is related to the connection issue between your console and PSN server occurring during updating, playing a particular game or logging the PSN.
The primary causes include PSN server issues, DNS server issues, ISP restrictions, firewall blockage, and outdated system software.
The potential fixes for this error are testing internet connection speed, updating the router’s firmware, changing PS4 DNS settings, trying a different network or network type, forwarding thedesired router ports, restarting the PS4 console, and updating your console.
What Causes PS4 Error WS-37505-0?
I’ve found the following to be the primary causes:
PSN server issue
DNS server issue
Outdated system software
How To Fix PS4 Error WS-37505-0?
Before trying other fixes, I advise you to Check yourinternet connection speed by using speed-testing websites. The recommended minimum internet speed for PS4 is 12Mbpsfor download and 1Mbpsfor upload; the problem may simply be a lousy internet. However, the other potential fixes are listed below:
You can find the “Firmware Update” section in the “Advanced“, “Administration“, or “Management” sections. Depending on the brand and model of your router, this may be located in different places.
Download the firmware update file often in a “.Zip Folder“.
Afterwards, “Extract” the files from the zip folder to your desktop.
Go to “Update” > “Choose File“.
Next, choose the router update file, usually the most significant item in the zip folder on your desktop.
Next, click the “Update” button to begin the update process and wait for it to be finished.
Reboot the router after manually updating the firmware if it did not happen automatically.
3. Change PS4 DNS Settings
Updating or changing the PlayStation’s DNS settings may resolve the PS4 error WS-37505-0 if the network’s DNS servers cannot promptly translate the Sony servers’ web addresses. I can testify to this method’s effectiveness through my own testing; plenty of users also recommend this.
To do this, follow the steps below:
Open the PS4 “Settings” > “Network“.
Select the “Set Up Internet Connection” option.
Choose “Use Wi-Fi” or “Use a LAN Cable” based on how your PS4 is linked to your router.
Open “Custom” and change the IP Address field’s setting to “Automatic“.
Select “DHCP Host Name” as “Do not Specify“.
Select “DNS settings” as “Manual“.
For Google DNS, select “Primary DNS” as “18.104.22.168” and “Secondary DNS” as “22.214.171.124“, and for Cloudflare, choose “Primary DNS” as “126.96.36.199” and “Secondary DNS” as “188.8.131.52“.
Choose “MTU settings” as “Automatic“.
Select “Proxy Server” as “Do Not Use“.
Select “Test Internet Connection” next, and after the test is finished, see if error WS-37505-0 has been fixed.
4. Try A Different Network Or A Network Type
Suppose an ISP is impeding traffic between a PlayStation and its servers, preventing the data packets from being digested adequately on the console or server. The PlayStation may display the error code in that case. From my testing, attempting a different network or network type may resolve the issue in this situation.
If the problem is with Wi-Fi, try connecting the PS console via LAN to see if that fixes it.
If it doesn’t solve the problem and the LAN is where it’s happening, turn off the LAN and connect the consolevia Wi-Fi.
Reconnect the LAN cable now, and then check if the 37505 error has been resolved.
If not, unplug the PlayStation from its current network and connect it to another one, such as a mobilephone’s hotspot.
To connect to a mobile hotspot, go to the “Settings” app and select the “Connections” option.
Navigate to “Mobile Hotspot and Tethering“.
Turn on “Mobile Hotspot“.
Check your “Password” under mobile hotspot and connect it.
Now, carry out the operation that triggered the issue, and hopefully, error 37505 will no longer appear on the console.
5. Forwarding The Desired Router Ports
A firewall or another security barrier is likely keeping you from connecting to the network. Through port forwarding, your PS can use that port to connect to the internet. Check to see if any of your network devices is blocking the ports by following these steps:
Open “Settings” and select “Network“.
Choose “View Connection Status“.
Make a note of your PS4’s MAC and IP addresses.
Now, open your browser, enter your router’s IP address and press “Enter“.
After logging in by providing the router’s login credentials, you can find the “Port Forwarding” option. These may be hidden in other settings categories, such as “Network“, “Wireless“, or “Advanced“.
Type your IP address and add TCP 80, 443, 3478, 3479, 3480 and UDP 3478, 3479 rules under the “Protocol” option.
Now “Save” your changes and restart your router to see if the issue is resolved.
6. Restart The PS4 Console
Users can choose to restart the PS4 from the main interface. This method is among the oldest for resolving headache-inducing video game faults, bugs, and glitches.
7. Update Your Console
The most recent PS4 firmware update might correct persistent issues or software errors that cause the device’s malfunction. You may update the software on the PlayStation 4 by choosing “Software” from the “System settings” menu. You will require a USB flash drive or an external hard drive to finish this process manually.
You might be unable to register your card as a payment option on the PlayStation Store if you've instructed your payment provider to turn off online payments.
How do I determine the region of the PlayStation Store?
There are different methods for determining your PSN region. To check the address you registered with, log into the PlayStation website, click your Avatar icon in the top right corner, choose Account Settings, and then click the Edit option next to Residential Address.
How can I identify what region a PlayStation 4 game is?
According to areas, games are released in batches, and the number designates the area in which the game is released. The R1, R2, and R3 you see on your game listing all refer to the game's location.