How To Fix Hulu Error 0330? [2023]

Fix the error 0330 on Hulu by implementing these 7 quick and easy fixes.

Hulu error 0330 is a JavaScript-related error that happens when you haven’t turned on JavaScript and cookies for Hulu. This prevents the users from streaming Hulu by freezing videos, buffering, or poor video quality. So, if you see a message saying, “There was a problem playing this protected content. Please reload the page or contact Hulu Support,” know that it is error code 0330.

Key Takeaways

  • Error 0330 on Hulu occurs due to the absence of JavaScript and cookies.
  • It can be fixed by enabling JavaScript and cookies or updating Hulu.
  • You should contact Hulu support if the error persists.

Causes Of Hulu Error 0330

Following are the major triggers of error 0330 on Hulu:

  • Absence of JavaScript and cookies
  • Poor internet connection
  • Outdated Hulu app
  • Cache and saved data

How To Fix Hulu Error 0330

You should implement the following fixes to resolve this error:

  1. Check Your Internet Speed
  2. Restart Your Device
  3. Enable JavaScript And Cookies
  4. Reinstall The Hulu App
  5. Check For App Updates
  6. Reinstall Chrome
  7. Clear Cache And Data

Check Your Internet Speed

Hulu has a requirement for internet speed, like 3 Mbps for Hulu’s Streaming Library, 8 Mbps for live streams, and 16 Mbps for 4K content. If this requirement isn’t fulfilled, errors are reported. So, it would be best to check and fix your internet speed to ensure that you have no connection issues.

Restart Your Device

In some cases, restarting the device you are using for streaming content on Hulu aids in resolving such errors. As the restart gives the device a fresh start and boosts it to refrain from triggering any errors.

Also Read: How To Quickly Fix Hulu Error Code 5005

Enable JavaScript And Cookies

Enabling JavaScript and Cookies on the Hulu application is important as it ensures optimal performance. So, implement the below-mentioned procedures for different browsers to do it.


Here’s how you can enable JavaScript and cookies on Chrome:

To enable JavaScript:

  1. Navigate to Chrome and select “Settings” by clicking on the three dots at the page’s top-right corner.
    three lines menu
    Settings – Image Credits (Emopulse)
  2. Select “Privacy and Security.”
  3. Choose “JavaScript” under the “Content” tab.
  4. Now, select “Sites can use JavaScript” to enable JavaScript.
    enable JavaScript
    Enable JavaScript – Image Credits (Emopulse)

To enable Cookies:

  1. Open Chrome and go to “Settings.”
  2. Click on “Privacy and Security.”
  3. Select “Cookies and other site data.”
    Cookies and other site data – Image Credits (Emopulse)
  4. Now, choose “Allow all cookies” to enable cookies in regular and incognito Chrome.
    Allow cookies
    Allow all cookies – Image Credits (Emopulse)

Microsoft Edge

To enable JavaScript and cookies in Microsoft Edge, you can follow these steps:

  1. Open Microsoft Edge.
  2. Click on the three horizontal dots (ellipsis) in the upper-right corner to open the menu.
  3. Scroll down and select “Settings” from the menu.
    settings menu
    Settings – Image Credits (Emopulse)
  4. In the Settings menu, scroll down and click on “Cookies and site permissions.”
  5. Under “Cookies and site data,” ensure that the “Cookies and site data” toggle is set to “On.”
    Allow cookies – Image Credits (Emopulse)
  6. To enable JavaScript, scroll down to the “JavaScript” section and ensure that the “Allowed (recommended)” option is selected.
    JavaScript – Image Credits (Emopulse)
    toggle this
    Allow (recommended) – Image Credits (Emopulse)


Here’s how you can enable JavaScript and cookies on Safari on Mac and Windows:

  1. Click on the Safari menu located at the top-right of the screen.
  2. Select “Preferances.”
  3. Check the “Enable JavaScript” box under the “Security” tab.
    Enable JavaScript – Image Credits (Emopulse)
  4.  In the “Privacy” tab, go to “Cookies and website data” and select “Allow from websites I visit.”
    Allow from websites I visit – Image Credits (Emopulse)

Mozilla Firefox

To enable JavaScript and cookies on Firefox, follow the steps mentioned below:

On Windows:

  1. Click on the three parallel lines located on the top-right corner of the screen.
  2. Select “Options” and choose “Privacy.”
  3. Under the “History” tab, click on “Firefox will: ‘Use custom settings for history.’
    custom settings
    Use custom settings for history – Image Credits (Emopulse)
  4. Also, check the box for “Accept cookies from sites.”
    firefox cookies
    Accept cookies from sites – Image Credits (Emopulse)

On Mac:

  1. From “Menu,” go to “Preferences.”
  2. Select “Privacy & Security.”
  3. Under the “Cookies and Site Data” tab, ensure “Accept cookies and site data” is selected.
    mac cookies
    Accept cookies and site data – Image Credits (Emopulse)

Reinstall The Hulu App

Deleting and reinstalling the application has helped in fixing many errors in the past. So, it would be helpful if you consider giving it a try, as this gives the app a new start without any saved data or cache.

Check For App Updates

An outdated app version can be a trigger for error 0330. That’s why keeping your app updated to the latest version is mandatory so that you can avoid errors in the future. The app updates include bug fixes that could assist you in resolving the error.

Reinstall Chrome

A user on Reddit claimed that if Hulu is displaying a 0330 error on just Chrome and not on the rest of the browsers or applications, then you need to uninstall and reinstall Chrome.

The process to do so is simple:

  1. Open the “Control Panel” on your Windows computer.
  2. Find and click on “Programs” or “Programs and Features,” depending on your version of Windows.
    control panel programs
    Programs – Image Credits (Emopulse)
  3. Look for “Google Chrome” in the list of installed programs.
    Google Chrome – Image Credits (Emopulse)
  4. Right-click on “Google Chrome” and select “Uninstall.”
    uninstall chrome
    Uninstall Chrome – Image Credits (Emopulse)
  5. Follow the prompts to uninstall Google Chrome from your computer.
  6. Open another web browser that you have installed (such as Microsoft Edge or Firefox).
  7. In the browser’s address bar, type in “” or “” and press Enter. This will take you to the official Google Chrome download page.
  8. Click on the “Download Chrome” button. The website should automatically detect your operating system and provide you with the appropriate download link.
    Download Chrome – Image Credits (Emopulse)
  9. Once the download is complete, locate the downloaded installation file (usually in the “Downloads” folder) and double-click on it.
  10. Follow the installation prompts to reinstall Google Chrome on your computer.
  11. Once the installation is complete, you can open Google Chrome and set it as your default browser if desired.

Clear Cache And Data

The gathered cache and saved data on the Hulu application usually cause errors. So, it would be best if you clear the cache and saved data from your Hulu applications and then check whether or not the error has been fixed.

Contact Hulu Customer Support

The last option left when every solution is going in vain is to contact Hulu Customer Support. Visit their official website and navigate to the “Contact Us” section. You can typically find options to reach out via live chat, email, or phone. Provide a brief description of your issue, and they will assist you in resolving it. Make sure to have your account details ready for a smoother interaction.

You might also want to check out:

Frequently Asked Questions

What causes Hulu error 0330?

The absence of JavaScript or cookies on a browser leads to error 0330 on Hulu.

How can I resolve error 0330 on Hulu?

You can fix it by checking your internet speed, enabling JavaScript or cookies, and reinstalling Chrome.

Why does Hulu keep saying "There was a problem playing this protected content?"

The message "There was a problem playing this protected content" on Hulu indicates issues with digital rights management or compatibility.

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