How To Fix 0x97e107df Xbox Error [All Methods]

While most of the errors, mostly outages related to Xbox Live, are gone, users still face many other errors. One of those errors is the frustrating “0x97e107df Xbox error”. Usually, it’s due to license validation failure.

It occurs when an application or a game is launched. Some simple fixes include restarting the console, checking the network connection, and checking the Xbox Live status. In this article, I’ll introduce some easy fixes to help you tackle this error.

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Key Takeaways

1. 0x97e107df Xbox error doesn’t let you launch your digital applications or games.
2. License validation failure is the main reason why this error exists.
3. Restarting the console, checking Xbox Live status, checking network connectivity, and Re-logging can be possible fixes.

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What Is 0x97e107df Xbox Error?

Users face this error because it fails to validate the license while launching the application. This error can result from an Xbox Live outage, network connection interruption, and software issues.

If, while launching a game, you end up with this error, the error message reads:

“Something went wrong. Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x97e107df”

What Causes 0x97e107df Xbox Error?

Various factors can cause this error, including network, software, or Xbox Live service outages. It’s important to be familiar with these factors to diagnose and troubleshoot errors. A detailed view of how these factors add up to the error follows.

• Xbox Live service outages.
• Unstable Network Connection.
• Failure in the validation of Account Credentials.
• Outdated OS.
• Failure to identify the MAC address.

How To Fix The 0x97e107df Xbox Error?

The 0x97e107df Xbox error is a common issue that prevents users from launching games or apps on their consoles. It usually occurs when there is a problem with the Xbox Live service or the console’s software. Here are some possible solutions to fix this error:

1. Check Xbox Live Status
2. Logout and Re-Login
3. A Stable Network Connection
4. Updating the Console
5. Hard Rebooting Console
6. Clear Alternate MAC Address
7. Factory Reset Xbox

Check Xbox Live Status

The first simple solution is checking the Xbox Live status. Ensure that the problem might be off your end. You can always head to the Xbox Twitter account, which always mentions ongoing issues. Logout and Re-Login

Xbox may be failing to validate your account credentials. Fixing this can be a possible fix for the 0x97e107df Xbox error. The easiest fix for this problem is logging out and logging in again. Here’s how to do it.

1. Open the guide by pressing the Xbox button on the controller. (Select Home Page if you are not at the home page).

   

2. Scroll toward your Profile Picture, and you’ll see the sign-out option there.

   

3. Restart the console and log back into your account.

Testing Network

A slow or unstable network can make you run into 0x97e107df Xbox errors. You can test the network connection in the settings app. Sometimes, Xbox can show you online when it isn’t.

Test Network Connection

Follow these steps to test the network.

1. First, open the settings by selecting the settings application on the home page. You can alternatively open the guide by pressing the Xbox button on the controller and then selecting the settings option under the profile tab.

   

2. In the settings, choose general from the list on the left.

   

3. Then, Select the Network Settings.
4. In the network settings window, select Test network connection.

   

If the next page says, “It’s all good. Your console is connected to the network.” The network is not the culprit in this case. But if it tells you that Xbox is not connected to the network, you need to check the connectivity. 

Setting Up A Wireless Connection

Ensure the ethernet cable is connected properly (in case of a wired connection), or you can set up a wireless connection.

1. Open the Network Settings in the settings app.

   

2. Select the Set up wireless network option.

   

3. On the next window, select the network you want to connect to and enter the password.

   

If the connection is successful, you’ll see the “It’s all good” window. Then check again if you are still facing the 0x97e107df Xbox error.

Test Connection Speed

Additionally, you can check the connection speed because sometimes a slow connection is the root of all network-related errors. It’s simple; follow the given steps:

1. Select Network settings in the settings app.

   

2. Then select Test network speed & statistics.

   

After a small test run, information about different factors such as download speed, upload speed, latency, and packet loss will be displayed. It’ll confirm whether the minimum required speed (3 Mbps download speed, 0.5 Mbps upload speed, and latency less than 150 milliseconds) is available.

Also Read: How To Check Internet Speed?

Updating The Console

An outdated OS can be the reason for the encounter with this error. Most of the errors frequently get fixed in the software updates, so it is recommended to give this a go. This guide on how to update Xbox has got you. Check it out if you want an in-depth guide on updating the console.

Hard Rebooting Xbox

If none of the above methods works, try hard rebooting, sometimes called a cold restart. Rebooting the console will fix cache errors, clear trash data files, and remove minor data-related bugs. You can check these detailed guides here on how and why to reboot Xbox One and Xbox Series X|S. Check if the 0x97e107df Xbox error persists.

Clear Alternate MAC Address

As I mentioned, every device uses a unique MAC address to identify itself to the network. So do the Xbox consoles when they connect to a network. Failure to do so could be the cause of the error. Because if the console can’t verify itself to the network, it won’t be connecting any of the services required to validate licenses.

Below are the steps to help you clear the Alternate MAC address:

1. Open settings by selecting the app from the home page or the profile tab in the guide, which can be opened by pressing the Xbox button on the controller.

   

2. Select the General tab from the list on the left and select the Network settings.

   

3. From the network settings window, select Advanced settings.

   

4. In the next window, select the Alternate MAC address.

   

5. Finally, select Clear.

   

Once done with the steps, restart the console and check if the problem is corrected.

Factory Reset Xbox

If nothing works for fixing the 0x97e107df Xbox error, then a factory reset is your last resort. It’ll reset the Xbox’s system to default factory settings. This way, it can get rid of all corrupted files. 

Contact Support

If you have tried all the options and are still experiencing the 0x97e107df Xbox error. In that case, it may be time to contact the Xbox support team, a team of troubleshooters who are well-versed in the ins and outs of the Xbox console. They will be able to help you diagnose the problem and get your Xbox back up and running in no time.

Final Words

In conclusion, the “0x97e107df Xbox error” can frustrate users. While issues stemming from license validation failures, network instability, and software glitches may contribute to this error, a range of practical solutions are available. These solutions collectively help gamers swiftly resume their Xbox experiences.

If this guide was of any help be sure to check out these too:

• How To Check Xbox Live Server Status
• How To Update Xbox?