Apart from restarting the app, there are other fixes as well!
Xbox Error Code 0x87e50033 occurs when users try to launch a game, stopping them from doing so. Xbox Support states the reason to be a temporary error and recommends restarting the app to fix it. However, there are other causes, and by extension, more fixes as well for when restarting doesn’t do the trick. I’ll discuss how to restart specific apps and all other fixes below, so strap on!
The error pops up when you’re trying to launch an app, stopping you from doing so.
Xbox help states the only fix is restarting the app. This is false.
Clearing cache, clearing storage, fixing your internet, and various other methods can fix this error.
What Is Xbox Error Code 0x87e50033?
The error pops up when launching an app and states, “Something went wrong. Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x87e50033.”
From this, we can’t gather much at all about what causes the error. Even if you go to Xbox Support, they give only a single cause and a single fix to said cause.
While trying this may fix the issue sometimes, more often than not, it won’t go away with just that. In the next section, I’ll describe all the causes I’ve found and then talk about potential fixes.
What Causes Xbox Error Code 0x87e50033?
As we’ve discussed above, the only cause officially recognized by Xbox is that it is a temporary error. It makes no effort to find out what exactly causes this to come up in the first place. Below are common causes for errors like these:
Your console is incompatible with the app.
Outdated system software.
An issue with the servers.
There is a corrupted data file.
Low storage space.
How To Fix Xbox Error Code 0x87e50033?
For each cause, there’s a specific fix to treating it, and I’ve compiled them all here. These fixes include:
Restarting the app that is showing the error.
Updating the app.
Restarting/power cycling the console.
Updating system software.
Clearing system cache.
Checking Xbox servers.
Fixing your internet.
Reinstalling the app.
Resetting the console.
Restarting The App
I’ll first discuss the method recommended by Xbox support. As Microsoft states the error to be a temporary glitch without any real cause, you should be able to fix it by restarting the game.
Unlike on phones and PCs, Xbox doesn’t have a dedicated menu to see what’s running. Instead, you can access your running apps and games from the “Guide menu” and then quit them from the “Options menu.”
An outdated app can also cause the system to glitch out and prompt an error when there isn’t any. Because of this, keeping both your system and games properly updated helps lessen the number of errors you face significantly. To update your games, follow these steps:
Select “My Games & Apps” from the main interface.
Select “See All.”
Inside the list, navigate to “Manage.”
On the right side, you should see “Update.” Here, you can either choose “Update All” or select the specific games and apps that you want to update.
Alternatively, you can also update an item directly from the home interface. To do so, follow these steps:
Highlight the game or app that you need to update.
Press the “Menu” button on your controller.
In the menu that pops up, go to “Manage Game and add-ons.”
You will see “Updates” on the right side of your screen.
If this is empty, it means there have been no updates.
If any updates are shown, selecting the option opens up a new menu.
In this menu, select “Update All.”
Restarting Or Power Cycling Xbox
Power cycling Xbox is an impressive yet easy troubleshooting method that deals away with any errors caused by temporary glitches, short time cache the console builds up, or heating up. You can do this by turning the console off, taking the plug out, and then turning it on again.
Often the error occurs because the feature or game you’re trying to play has been optimized for a newer system, so operating a previous version while trying to use them can cause errors.
There are a number of ways you can update your console, both offline and online. You can install one online using the “Guide button,” or you can do it online by installing it into a drive and then formatting it as an installer.
The cache is temporary data the system forms to make processing quicker. When built up, it can cause errors to pop up.
You can clear this data by either power cycling your console, factory resetting it, or simply doing it from the “Guidemenu.” The methods to do this are the same no matter what model of the console you may have.
Another possible cause of this error is related to your internet connection. The Xbox Live servers may work, but your internet has difficulty connecting. If you detect any problems, you can often resolve the problem by restarting your router.
Any console needs a certain amount of free storage for it to be able to process stuff properly. If there’s not enough of it for the system to work, it can result in errors like these. There are a number of ways to make space on your console. Theseinclude:
If no other fix has worked, there might be an issue with the app. There might also be an issue with how the app was installed and not the app itself. The app might have gotten corrupted during installation, or a bad internet connection may have caused it to download the same file multiple times.
To fix this, follow these steps:
Open the “Guide menu” by pressing the “Xbox button” on your controller.
Cycle through the tabs by pressing the left and right bumpers.
Select “My Apps and Games.”
Then, select “See all.”
Highlight the app showing the error.
Press the “Menu button” to open options for that specific app.
Choose “Manage games & add-ons” or “Manage apps,” depending on your needs.
Select “Uninstall all.”
You can then reinstall the game as you installed it the first time.
Performing A Factory Reset
If none of the other methods have resolved the issue, you may consider factory resetting your console as a last resort. There are two methods of going about it.
You can choose the “Reset and keep my games and apps” option to keep most of your apps and games (some of them can still be accidentally deleted).
Apart from that, you can choose “Reset and delete everything” in order to perform a full reset. Remember to back up important data before proceeding with either of these, and only do them if you cannot fix the console any other way.
If you encounter persistent issues with the error, consider reaching out to Xbox support. For assistance. The website hosts a supportive community of gamers and knowledgeable moderators who often find solutions to similar errors quickly.
Exhausting all available resources, you can chat with an agent using the “Contact Us” feature. Don’t forget to describe the problem clearly and include relevant screenshots if necessary.
Xbox helps states the error is temporary and will disappear after restarting the game. This isn’t entirely true, as there are various other causes.
You can fix this error by restarting the app showing the error, power cycling the console, updating system software, clearing the system cache, checking Xbox servers, fixing your internet, clearing storage, reinstalling the app, and resetting the console.
If this helped, also take a look at our guides on fixing other Xbox errors, such as: