Xbox Error 0x87e10bea [10 EASY FIXES]

The error caused by connection issues and regional restrictions finally laid to rest.

Xbox Error 0x87e10bea is a common issue when users encounter difficulties accessing or using content on the Xbox platform, encompassing games and other ranges. The error can result from various factors, including server problems, connectivity issues, data corruption, account-related issues, regional restrictions, or service outages. In this article, I’ll help you in dealing with this issue.

Xbox Error 0x87e10bea
Xbox Error 0x87e10bea – (Image Credits: Emopulse)

Key Takeaways

  • Xbox error code 0x87e10bea occurs when users face issues accessing or using content on the Xbox platform, including games and other content.
  • The error may happen due to server issues, internet connection problems, corrupted cache or data, profile/account issues, regional restrictions, or Xbox Live service outages.
  • To fix this, try power cycling, checking servers and routers, clearing Persistent Storage, verifying regional settings, or contacting Xbox Support.

Why Does The Xbox Error 0x87e10bea Happen?

The issue is, in fact, very, very similar to Xbox error code 0x87e11838, and therefore, we’d implore you to check out that guide, too, after you’re done with this one.

Here’s a comprehensive compilation of potential reasons that could be causing the problem you’re experiencing:

  • Server issues
  • Internet connection problems
  • Corrupted cache or data
  • Profile/account issues
  • Regional restrictions
  • Xbox Live service outage

How Do You Fix The Xbox Error 0x87e10bea?

To resolve the error, you’ll follow some simple steps. Here’s a list of the fixes:

  1. Power Cycle Device
  2. Check Servers
  3. Clear App Cache
  4. Update The Xbox
  5. Clear Persistent Storage
  6. Verify Regional Restrictions
  7. Resetting MAC Address
  8. Setting The Xbox As Main Console
  9. Turn Off Standby Mode
  10. Factory Reset

Power Cycle Device

Power cycling, also known as a hard reset, is a common troubleshooting step that can help resolve various issues with electronic devices, including gaming consoles like the Xbox. So it’s good practice to go through with this step as your first step. I recommend that you check out our guide on this.

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Check Servers

Sometimes, during my testing, I realized the error was replicated due to the down Xbox servers. To address the connectivity issue you’re encountering on your Xbox, it’s beneficial to verify the operational status of Xbox Live servers, which can sometimes cause disruptions in online features.

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Clear App Cache

Clearing the cached data of specific apps or games on your Xbox can potentially resolve connectivity issues by eliminating corrupted or outdated temporary files. This process essentially refreshes the application’s data and settings. For detailed steps, feel free to refer to our comprehensive guide on accomplishing this task.

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Update The Xbox

Ensuring that your Xbox system software is up to date can potentially resolve connectivity issues and improve overall performance by implementing the latest bug fixes and improvements. Refer to our comprehensive instructions for a step-by-step guide on updating your Xbox console.

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Clear Persistent Storage

Clearing Persistent Storage on the Xbox can help fix the error by removing potentially corrupted data that might be causing conflicts with accessing or using content on the Xbox platform. Here are the steps to clear Persistent Storage:

  1. Power on your Xbox One.
  2. Go to “Settings.”
  3. Select “Devices And Streaming” in the Settings menu.
    Devices and Streaming
    Devices and Streaming – (Image Credits: Emopulse)
  4. Access “Persistent Storage.”
    Persistant Storage
    Persistent Storage – (Image Credits: Emopulse)
  5. Clear “Persistent Storage.”
    Clear Persistant Storage
    Clear Persistent Storage – (Image Credits: Emopulse)
  6. Confirm the action.
  7. Wait for the process to complete.
  8. Restart the Xbox One.

Verify Regional Restrictions

Verifying Regional Restrictions on the Xbox can be crucial to resolving it, as this error may occur if you are trying to access region-locked content or unavailable in your location. Here’s how to check for regional restrictions:

  1. Power on your Xbox One.
  2. Go to “Settings.”
  3. Select “System” in the Settings menu.
  4. Choose “Language & location.”
    Language And Location
    Language And Location (Image Credits – Emopulse)
  5. Verify your “Location” settings.
  6. Ensure that your “Region” is set correctly.
  7. Restart the Xbox One if you make any changes.

Resetting MAC Address

Resetting the MAC address on Xbox can help with this error by resolving network conflicts and IP address issues. It clears cached configurations and can bypass potential security restrictions. Here are the steps to reset the MAC address:

  1. Power on your Xbox One.
  2. Go to “Settings.”
  3. Select “Network Settings” in the Settings menu.
    Network Settings
    Network Settings – (Image Credits: Emopulse)
  4. Choose “Advanced settings.”
    Advanced Settings
    Advanced Settings – (Image Credits: Emopulse)
  5. Find the “Alternate MAC address” entry.
    MAC Address
    MAC Address – (Image Credits: Emopulse)
  6. Select “Clear” or “Reset MAC address.”
  7. Confirm the action.
  8. Restart the Xbox One after the MAC address is reset.

Setting The Xbox As Main Console

Setting your Xbox as your primary console can help resolve this by ensuring that all Xbox Live services and content-sharing features work correctly. This setting allows you to access your purchased content even with temporary Xbox Live servers or network connectivity issues. Additionally, it can help prevent specific errors related to account and content access on your Xbox.

Here are the steps to do it in the Privacy settings:

  1. Power on your Xbox One.
  2. Go to “Settings.”
  3. Select “Account.”
  4. Choose “Personalization.”
    Personalization (Image Credits – Emopulse)
  5. Select “My Home Xbox.”
    My Home Xbox
    My Home Xbox (Image Credits – Emopulse)
  6. Confirm the action.

Turn Off Standby Mode

Switching off standby mode (Instant-on) on your Xbox One may help resolve this error by eliminating potential conflicts related to network connectivity and content access. Standby mode can cause caching issues or interfere with online services, while Energy-saving mode provides a fresh start with each power cycle, potentially reducing the error occurrence. After making the change, restart your Xbox to apply the setting.

To turn off standby mode on your Xbox One, follow these steps:

  1. Power on your Xbox One.
  2. Go to “Settings.”
  3. Select “Power Options.”
    Power Options
    Power Options (Image Credits – Emopulse)
  4. Choose “Power mode & startup.”
  5. Find “Power mode” and set it to “Energy-saving” instead of “Instant-on.”
  6. Confirm the action.

Factory Reset

Performing a factory reset on your Xbox One can help by resolving persistent software issues and conflicts. The reset clears any potential corrupted data and settings that might be causing the error, providing a clean slate for the Xbox system. However, be cautious; a factory reset will erase all data and settings, so backup your important files before proceeding. After the reset, check if the error is resolved.

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What Do I Do If None Of The Fixes Work?

As a user facing an unresolved and persistent issue, contacting Xbox Support can often feel like the “last hope” for finding a resolution. You can contact Xbox Support through various methods. Contact options and procedures may change over time, so checking the official Xbox support website for the most up-to-date information is best.


In conclusion, addressing Xbox Error 0x87e10bea is achievable through simple troubleshooting steps. Users can power cycle their device, verify network settings, clear Persistent Storage, and seek support from Xbox if needed. Users can resolve the error by following these actions and enjoy a seamless Xbox experience.

Frequently Asked Questions

Why Does My Xbox Say A Game Is Not Playable On This Device?

It indicates that the game or app you're attempting to launch on your Xbox Series X|S console is not compatible. This may apply to Xbox One games or apps that are not supported on Xbox Series X|S, or Xbox 360 games that are not compatible with either Xbox Series X|S or Xbox One.

Can You Refund An Xbox Game?

Typically, refunds are granted if you request them within 14 days of purchasing a game, provided you haven't played the game extensively during that time.

Can I Have 3 Xboxes On One Account?

No, it's not possible. While you can log into your account on any console, game sharing is only active as long as you are logged in. Once you log in to another console, the sharing is no longer active on the previous one.

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