Are you also infuriated after seeing PS5 error code CE-112840-6 on your screen? Many users on Reddit face this error when the console has a troubled internet connection glitch, resulting in being unable to buy points, procure games from the store, or try to redeem coupon codes. It can hinder your internet surfing and file downloading.
Sometimes, when PS5 users try to buy points for their games, attempt to retrieve their coupon codes, or update their games, the PlayStation error code CE-112840-6 appears. A new page will open, and the error code “Can’t load. Something went wrong. Please try again later” may occur when connecting to the PlayStation servers.
Key Takeaways
- PS5 error code CE-112840-6 indicates a technical glitch when users try to buy points, redeem their coupon codes, or buy games from the store.
- Your network connectivity issues, downloads from various sources, network congestion, firewall or router settings, system software bugs, server-side issues, etc., may cause this error.
- To troubleshoot the problem, use a wired connection, update the console system software, rebuild the PS5 database, clear cache, move the game back to the external storage, delete and reinstalling game items, unplug any external storage devices, etc.
Causes Of The PlayStation Error Code CE-112840-6:
The PlayStation error code CE-112840-6 may appear for several reasons:
- Network connectivity issues
- Downloads from various sources
- Network congestion
- Firewall and router setting
- System software bugs
- Server-side issues
How To Fix The PlayStation Error Code CE-112840-6?
Error code CE-112840-6 on the PS5 can be infuriating; I can help you cope! Let’s get straight to my list of procedures to fix the error following these fixing methods:
- Check the internet connection speed.
- Use a wired connection
- Restart your PS5 in a safe mode.
- Update console system software
- Rebuild PS5 database
- Clear cache and cookies
- Moving the game back to the external storage
- Deleting and reinstalling game items
- Unplug any external storage devices.
- Free some space on your PS5
- Perform a factory reset.
Before you try to fix your issue, you must check the PlayStation Network Status to ensure there are no server issues. You can also do a quick test using Downdetector to check for any reported outages or maintenance.
Method 1: Check Internet Connection Speed
I advise a minimum upload speed of 20 Mbps and a minimum download speed of 50 Mbps to maximise your PS5 gaming experience. You can take a quick internet speed check, or you can also check it out on speedtest.net. These websites will help you in checking your internet connection speed.
Method 2: Use A Wired Connection
If your console is WiFi-connected, you can try connecting it to your router with an Ethernet cable to make sure a stronger, more reliable connection for that; set up the wired connection in the PS5’s settings menu by connecting an ethernet or LAN cable to the console port.
Here is the way you can change the settings:
- Go to “Settings“.
- Select “Network“.
Network – Image Credit [Emopulse] - Set up an internet connection.
- Select “Set Up Wired LAN“.
Set Up Wired LAN – Image Credit [Emopulse]
Method 3: Restart Your PS5 In Safe Mode
Restarting your PS5 results in refreshing system processes, clearing all the temporary glitches and conflicts, resetting network connections, reloading system software, clearing cache data, improving overall performance and fixing the PS5 errors.
Method 4: Update Console System Software
If you ever encounter any problems with your console or controller, a system software update should be your first port of call. The adaptive triggers on the controller must continue to work with the newest games. The controller registers the most recent video game releases with each firmware update, thus helping to improve the overall user experience.
Method 5: Rebuild PS5 Database
Rebuilding the database makes the console more receptive to computing or updating games without getting stuck anywhere, protecting user information, game data, or applications from getting lost, and helping fix various errors.
Method 6: Clear Cache And Cookies
Corrupted files or a full cache may lead to speed concerns and game-loading errors. Cache clearing helps remove clutter and enhance performance without causing system errors, keeping your saved data and other vital files intact.
Method 7: Moving The Game Back To The External Storage
You can transfer your games and app data from the console to external storage to cope with storage, error, and speed issues.
- Go to extended storage by first selecting “Settings“.
- Go to the “Games and Apps” section.
Console storage > Games and Apps – Image Credit [Emopulse] - Choose the “Game” where the error occurs and move it to the internal storage.
Moving the game – Image Credit [ Emopulse] 
Moving the game to drive – Image credit [Emopulse] - Now check the game’s appearance on the internal hard drive.
- Check the error by running the game.
Method 8: Deleting And Reinstalling Game Items
Reinstalling a game is very effortless; you must ensure you save your files on the cloud storage. You can reinstall a game with the help of the following method:
- Drift over the game that is facing challenges.
- Click the “options” button on the controller.
Options button on controller – Image Credit [Emopulse] - Delete the game and review your “Game Library“.
Delete – Image Credit [Emopulse] - Reinstall the game and check for any new updates.
Method 9: Unplug Any External Storage Devices
You can damage your console or USB drive, lose data, and suffer corruption if you don’t correctly detach the USB. Remove a USB drive or other external storage devices without risk as follows:
- Offset your PS5.
- Remove the external storage device’s plug.
- Activate the PS5.
- Install the game again.
- Offset your PS5.
- Plug in the external hard drive.
- Activate the PS5.
Method 10: Free Some Space On Your PS5
To function effectively, your PS5 needs a specific quantity of free space. You can free up some space by following this method:
- Switch on your PS5 system.
- Choose “Settings“
- Scroll down and click “Storage” under “Settings“.
Settings > Storage -Image Credit [Emopulse] - Select “Games and Apps” in console storage.
Games and Apps – Image Credit [Emopulse] - Choose the “Delete” option after selecting the games and programs you no longer use.
Delete unused games – Image Credit [Emopulse]
Method 11: Perform Factory Reset
As a last resort in troubleshooting PS5 error, CE-112840-6 use the factory resetting option. Before factory resetting, backup your data that you don’t want to lose because after performing this method, every game, app, movie, log-in information, and piece of personal data will be erased from the console’s memory.
Contact PS Support
The only option is to get professional assistance from PS Support if none of the above fixes work.
Check out other PlayStation error fixes like:
- How To Factory Reset PlayStation?
- How To Rebuild PlayStation Database?
- How To Reinstall PS4 System Software?
Frequently Asked Questions
What does error code CE-112840-6 mean on PS5?
The server connection needed to be fixed. This error could indicate a server problem. For any server problems, see the PlayStation TM Network status page. This issue could be short-lived. Please give it another shot in a few hours.
What if my PS5 has an issue?
If the required procedures are followed, a PS5 purchased from Sony or any other reliable store and still covered by warranty can be fixed.
Does the error code CE-112840-6 on PS5 result in viruses?
No, the error code CE-112840-6 on PS5 does not result in viruses.
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