Get ready to level up your gaming experience, but wait! Have you encountered the dreaded Xbox error code 0x87e00013? The frustrating error often strikes right when you’re about to launch or update a game, freezing the entire process and displaying an ominous message. But fear not, for there are solutions at your fingertips. Follow through the article the get this solved.
Key Takeaways:
- This error commonly occurs during game launching or updating, freezing the process and displaying an associated message.
- The error can stem from game bugs, Xbox console issues, problems with the gaming service, or accumulated cache causing conflicts or slowdowns.
- The error can be fixed by Reset or repairing the Xbox, resetting the Microsoft Store application, reinstalling Gaming Services, and cleaning unnecessary data, temporarily storing files and caches.
What Is Error Code Ox87e00013?
Error Code Ox87e00013 usually occurs when you are about to launch or update a game. The entire process hangs, and screen shows an error statement saying, “Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Error Code Ox87e00013”.
What Causes Error Code Ox87e00013?
Following are the reasons for the error:
- Bugs Within The Game
- Issues With The Xbox Console Affecting Performance
- Problems With The Gaming Service (Corruption or Server Issues)
- Accumulated Cache Within The Game Or App Causing Conflicts Or Slowdowns
How To Fix Error Code 0x87e00013?
Before jumping to the advanced solutions, you should try restarting your PC. If you’ve already tried that, then here’s a list of the general fixes I’m going to follow:
- Reset Or Repair Xbox
- Reset The Microsoft Store Application
- Reinstall Gaming Services
- Clean Unnecessary Data, Temporary Stored Files, And Caches
Reset Or Repair Xbox
The first thing you do after rebooting your System is to try resetting or repair on the Xbox app itself. To do that, follow these steps.
- Hit up the Windows icon and search for “Apps & Features.” Select it.
- The System will take you to the settings of Apps & Features directly.
- Navigate to the bottom of the list, and you will find an Xbox app by Microsoft Corporation in the final list.
- Select the Xbox app, and you will get some options. Hit up the possibility “Advanced Options.”
- It will direct you to the advanced settings. Scroll down, and you will find the reset and repair option.
Repair – Image Credits (Emopulse) - First, try the repair option and wait while the system repairs and fixes bugs. Repairing will not cause any data loss if the error does not disappear even after restoring the reset button.
- You can also Try Uninstalling and Reinstalling the app after a while.
Reset The Microsoft Store Application
I’ve noticed that resetting the Microsoft Store application and seeing if the error flushes out is best. The steps for this purpose are the same as those for repairing the Xbox app, which are as follows.
- Hit up the Windows icon and search for “Apps & Features.” Select it.
- The System will take you to the settings of Apps & Features directly.
- Scroll down the list, and you will find the Microsoft Store application.
- Select the Microsoft Store app, and you will get some options. Hit up the possibility “Advanced Options.”
- It will direct you to the advanced settings. Scroll down, and you will find the reset option and hit it up.
- After doing this, reboot your System and see if the trick worked.
Reinstall Gaming Services
According to my expertise, an issue might be the corrupted gaming services which end up causing problems all over your System. It might also hinder the Xbox opening and updating, freezing the process or not letting it happen. So, the best way to counter this is by reinstalling the gaming services. To do that, try following these steps.
- Press the Windows + X key, and several options will appear.
- Select the Windows Power Shell(Admin) option. On Windows 11, hit up the Windows terminal (Admin) option.
Windows Powershell – Image Credits (Emopulse) - When the UAC prompt appears, hit yes.
- After the command window appears, run the codes as written in the box by pressing the Enter key.
Power Shell – Image Credits (Emopulse)
You can copy the codes from here
Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
- Restart the System to see if the trick worked or not.
Clean Unnecessary Data, Temporary Stored Files, And Cache
Another thing I’ve noticed is that it might be corrupted data or insufficient spaces for the game to run correctly or to have an update that could be the issue. Use your operating System’s disk Clean Up Tool to eliminate excessive load. Try the following steps.
- Press the “Windows + R” keys together to launch the command bar. Type “cleanmgr” and hit Enter.
cleanmgr – Image Credits (Emopulse) - Select the Root drive C in the option and hit OK. It will start calculating the spaces it can free up.
Disk Cleanup – Image Credits (Emopulse) - Mark all the checkboxes except Download and hit the “Clean up system and files” options.
Clean up System and files – Image Credits (Emopulse) - Select the New Drives in the Advanced scan and Tick everything in the list except for the “Downloads.”
- Click OK to remove all the files and folders, which might take a few minutes.
- After the process is done, restart your System and see if the error disappeared or not.
Conclusion
In conclusion, the Xbox error code 0x87e00013 can disrupt game launching or updating, freezing the process and displaying an error message. This issue may arise from game bugs, Xbox console problems, gaming service issues, or accumulated cache conflicts. To resolve this error, try resetting or repairing the Xbox, resetting the Microsoft Store app, reinstalling Gaming Services, and cleaning unnecessary data and caches. Following these steps in this article, you can overcome this error and enjoy uninterrupted gaming on your Xbox. If none of these methods work, try contacting Xbox Support.
Here’s similar error fixes that come in handy:
Frequently Asked Questions
Why does my Xbox keeps getting overheated?
There might be several reasons for the overheating of the Xbox like dust blocking the side panels or in some cases, improper application of the thermal paste on the CPU.
What are the disadvantages of the overheating of the console?
The overheating of the console will cause stuttering and lagging your gameplay, sometimes crashing , pooping out a blue screen and would give constant error. Even rebooting might not work for such cases and steps are required to stop over heating.
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