Xbox Error Code 0x87e00013 [FIXED]

Interrupted while playing? Lets solve it out.

Error code 0x87e00013 is an Xbox error. Xbox is a video game console system whose sole purpose of creation was the competition between Nintendo’s game cube and Sony PlayStation II, which had spread like wildfire, threatening the market of personal computers solely ruled by Microsoft.

And, it has been trying to do its job ever since, time after time, competing with dangerous foes, serving as a strong pinnacle to Microsoft in the gaming industry.

Although it had superior technological features, it lacked in many other aspects against PlayStation and Nintendo, yet it continued to upgrade over time, resulting in multiple video consoles up till now.

It includes multiple series such as Xbox360, Xbox360s, Xbox Series X, Xbox Series S, Xbox One X, and Xbox One S. Their strive has listed the Xbox as one of the top console companies.

Despite being considered one of the most user-friendly and optimized gaming consoles, the users countered many errors like error code 0x87e50007, error code 0xe0e8000f, and many more, which have left the users all over the place finding solutions. Such is Xbox error code  0x87e00013 as well.


What Is Error Code 0x87e00013?

Xbox Error Code 0x87e00013
Error Code 0x87e00013

The Xbox error code 0x87e00013 usually occurs at the start of game launching or updating and usually freezes the process implying the following message.

It usually implies that the process must be repeated, or a user should wait for the error to magically disappear, or the device should be restarted once again. Whatever the case is, let’s find it out.

Causes Of Error Code Ox87e00013

There are several causes for the error code 0x87e00013, due to which your game might not be running or updating and usually freezes itself. The causes for this error code usually are

  • There might be bugs inside the game that you are trying to run.
  • There might be an issue with the Xbox itself.
  • There might be some issues with the gaming service, which might get corrupted.
  • There might be an unnecessary cache inside the app.

Solutions Of Error Code 0x87e00013

There are several solutions to tackle error code 0x87e00013. Before jumping up to the advanced solutions, one should try to tackle it with the basic steps to see if it works or not. The basic solutions include

Restart Your System

As suggested in error, try to restart your system before jumping to other solutions. Chances are that your system might be one at fault, acting up, and a reboot refreshes everything, which could take care of the error itself. So, do try to restart the system before moving further on.


Reset Or Repair Xbox

One cause of errors like error code 0x87e00013 is generally the Xbox app itself. There are various reasons for it, like internal glitches, bugs, or corrupt installation files. So, the first thing after rebooting your system is to try resetting or repair on the  Xbox app itself. To do that, follow these steps.

  1. Hit up the windows icon and search for “Apps & Features”. Select it.
  2. The system will take you to the settings of Apps & Features directly.
  3. Navigate to the bottom of the list, and you will find an Xbox app by Microsoft Corporation in the last list.
  4.  Select the Xbox app, and you will get some options. Hit up the option of “Advanced Options”.
  5. It will direct you to the advanced settings. Scroll down, and you will find the reset and repair option.
  6.  First, hit up the repair option and wait while the system repairs and fixes bugs. Repairing will in no way cause any type of data loss. If the error does not disappear even after repairing, then hit up the reset button.
  7. You can also try uninstalling the app itself and reinstalling it after a while.
Xbox reset and repair
Xbox reset and repair

Reset The Microsoft Store Application

Sometimes the error code 0x87e00013 might be caused by some problems or internal glitches in the Microsoft store application as well. So, it is best to reset the Microsoft store application itself and see if the error flushes out or not. The steps for this purpose are the same as the steps for repairing the Xbox app, which is as follows.

  1. Hit up the windows icon and search for “Apps & Features”. Select it.
  2. The system will take you to the settings of Apps & Features directly.
  3. Scroll down the list, and you will find the Microsoft store application.
  4.  Select the Microsoft Store app, and you will get some options. Hit up the option of “Advanced Options”.
  5. It will direct you to the advanced settings. Scroll down, and you will find the reset option and hit it up.
  6. After doing this, reboot your system and see if the trick worked or not.
Reset Microsoft Store
Reset Microsoft Store

Reinstall Gaming Services

Another cause of error code 0x87e00013 might be the corrupted gaming services which might end up causing problems all over your system. It might also start to hinder the Xbox opening and updating, freezing the process, or not letting it happen at all. So, the best way to counter this is by reinstalling the gaming services. To do that, try following these steps.

  1. Press the Windows + X key, and several options will appear.
  2. Select the Windows Power Shell(Admin) option. On Windows 11, hit up the Windows terminal (Admin) option.

Windows Power shell (Admin)

    Windows Power shell
  1. When the UAC prompt appears, hit yes.
  2. After the command window appears, run the codes as written in the box by pressing the Enter key.



You can copy the codes from here

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
  • Restart the system to see if the trick worked or not.

Clean Unnecessary Data, Temporary Stored Files And Cache

Another cause of error code 0x87eooo13 might be some corrupted data or insufficient spaces for the game to run properly or to have an update. So, try taking some load off your pc. Clear every unnecessary data, and cache from your system and make room for more of it. Use the disk Clean up tool in your operating system to get rid of the unnecessary load. Try the following steps.

Press up the Windows + R keys together to launch up the command bar. Type cleanmgr and hit Enter.

Win + R command

Win + R command

  1. Select the root drive C in the option and hit ok. It will start calculating the spaces it can free up.Disk CleanupDisk Cleanup
  2. Mark all the checkboxes except for Download and hit the “Clean up system and files” options.Disk CleanupDisk Cleanup
  3. Now select the new drives in the advanced scan and tick everyone except for the Downloads one.
  4. Click ok, proceeding to remove all the files and folders, which might take a few minutes,
  5. After the process is done, restart your system and see if the error disappeared or not.
  6. Uninstall And Reinstall The Game

There might be a chance that the cause of error code 0x87e00013 might be the game itself. There is a chance that the game you are trying to run on Xbox gets corrupted or bugged itself hence throwing the error code. So, try uninstalling the game with all its data and files. Reboot the system to flush out the leftover files and reinstall the game.


Error code 0x87e00013 is just like other error codes popping up once in a while, disrupting a gamer’s life. Articles like this exist to counter such problems making it ease in your life, so you can continue your gamer’s experience without delay. We hope that this article has served its purpose in removing the annoying error from your system.

Frequently Asked Questions

Why does my Xbox keeps getting overheated?

There might be several reasons for the overheating of the Xbox like dust blocking the side panels or in some cases, improper application of the thermal paste on the CPU.

What are the disadvantages of the overheating of the console?

The overheating of the console will cause stuttering and lagging your gameplay, sometimes crashing , pooping out a blue screen and would give constant error. Even rebooting might not work for such cases and steps are required to stop over heating.

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