Xbox Error Code 0x80070490 alerts that something is amiss within the console’s software, settings, or network connectivity. This error can manifest in various situations, such as during system updates, game installations, accessing certain apps, or attempting to sign in to your Xbox account.
The error message associated with Xbox Error Code 0x80070490 may vary slightly depending on the context in which it occurs, but it generally informs users about the nature of the problem. The error message may appear as follows:
“Can’t process the update.” or “Something went wrong.”
Key Takeaways
- Xbox Error Code 0x80070490 is an alert indicating issues within the console’s software, settings, or network connectivity and can occur during system updates, game installations, app access, or signing in.
- The error message may vary slightly, but common messages include “Can’t process the update.” or “Something went wrong.”
- Causes of the error include corrupted system files, Xbox Live service problems, account-related issues, and hardware/network connectivity problems.
Causes Of Xbox Error Code 0x80070490
Before troubleshooting, it’s crucial to understand the causes to address the error effectively. By understanding the root issues, you can tailor your solutions and prevent their recurrence in the future.
Here are the causes of Xbox Error Code 0x80070490:
- Corrupted system files and updates
- Issues with Xbox Live services
- Account-related problems
- Hardware and network connectivity problems
Troubleshooting Xbox Error Code 0x80070490
It takes a systematic approach to determine the root cause of Xbox Error Code 0x80070490 and implement the necessary fixes. Let’s discuss various methods to troubleshoot and resolve the error.
- Restarting Your Xbox Console
- Restarting Your Router
- Checking For System Updates
- Clearing System Cache
- Verifying Account Credentials
- Checking Network Connectivity
- Checking Xbox Live Services
- Dealing With Corrupted Game Data
- Verifying Hardware Integrity
- Reinstalling Games And Apps
- Factory Reset The Xbox Console
- Contacting Xbox Support
Restarting Your Xbox Console
Restarting the Xbox console is a basic yet effective method to resolve various software-related issues, including Error Code 0x80070490. Temporary system issues that can be the source of the error can be fixed by taking this action.
Restarting Your Router
The router serves as the gateway for your Xbox console to connect to the internet and access various online services, including Xbox Live. When you restart your router, you essentially power it off and then turn it back on after a short interval. This process allows the router to refresh its settings and reestablish device connections.
Checking For System Updates
Microsoft regularly releases updates to improve the Xbox system’s performance, stability, and security. Ensuring that your Xbox console is up to date is crucial for optimal functioning and avoiding such errors.
Clearing System Cache
The system cache on your Xbox console stores temporary data that helps the system load apps and games faster. Yet, with time, this cached data may become faulty or out-of-date and result in issues like Error Code 0x80070490. Clearing the cache can refresh the system and potentially resolve any problems associated with cached data.
Verifying Account Credentials
When you sign in to your Xbox console, it communicates with Xbox Live servers to authenticate your account. If there are any discrepancies between the information stored on your console and the servers, it can result in authentication issues, leading to the error.
If there have been any recent changes to your account, such as updating your password or email address, it is essential to ensure that the console has the most up-to-date information. Verifying your account credentials can help ensure a successful and secure sign-in process.
Checking Network Connectivity
When encountering Xbox Error Code 0x80070490 or any other network-related issues, checking network connectivity should be one of the initial troubleshooting steps.
For Xbox Series X & Xbox Series S
- Use the Xbox button to open the Guide.
- Navigate to the “Profile & System” tab.
Settings in Profile & System – Image Credits [Emopulse] - Select “Settings” from the menu.
- In the “Settings” menu, select “Network & Internet.“
- In the “Network & Internet” settings, select “Test network connection.”
Test Network Connection – Image Credits [Emopulse] - The Xbox will perform a series of tests to check your connection status.
- This test will check your console’s internet connection and evaluate the network speed.
- If the connection test results in a successful connection, your Xbox is set up to access the internet.
- If any issues are detected, the Xbox will provide suggestions to resolve the problem or will show an error code.
For Xbox One X & Xbox One S
- Power on your Xbox One X or Xbox One S console and sign in to your account.
- Open the Guide.
- Navigate to the “System” tab.
System – Image Credits [Emopulse] - Select “Settings” from the menu.
Settings – Image Credits [Emopulse] - In the “Settings” menu, select “Network.”
- In the “Network” settings, select “Test network connection.“
Test Network Connection – Image Credits [Emopulse] - The Xbox will perform a series of tests to assess your connection status.
- The test will determine your console’s internet connectivity and assess network speed.
- Your Xbox is correctly connected to the internet if the connection test results show a successful connection.
- If any issues are detected, the Xbox will provide recommendations to resolve the problem or display an error code.
Checking Xbox Live Services
Verifying Xbox Live service status involves checking the operational status of Xbox Live’s online services. By visiting the Xbox Live Service Status page on the official Xbox website, users can quickly determine if there are any service disruptions or outages that may be affecting their gaming experience.
Dealing With Corrupted Game Data
Dealing with Corrupted Data on your Xbox console is crucial to ensure smooth gaming and prevent errors like Xbox Error Code 0x80070490. Corrupted data can lead to game crashes, save file issues, and other gameplay problems.
- Identify Corrupted Data: If you encounter unusual behavior in a specific game, such as freezing or crashing, it may indicate corrupted data. Look for error messages or abnormal game performance.
- Clear Local Saved Data: Once identified, try clearing the locally stored data for the affected Game. Go to “Settings” > “System” > “Storage” > “Clear local saved games.”
Verifying Hardware Integrity
Verifying hardware integrity ensures that all physical components of your Xbox console are in proper working condition. Look for damage and loose connections, and ensure proper ventilation for best performance.
Inspect the power supply, controllers, accessories, and external storage for any signs of wear or damage. Make sure that every cable is firmly attached to the appropriate port.
Confirm audio, video output, and network connectivity for a smooth gaming experience. Proper hardware functioning is essential to prevent issues like Xbox Error Code 0x80070490 and maintain system stability.
Reinstalling Games And Apps
Reinstalling games and apps on Xbox consoles can resolve Xbox Error Code 0x80070490 if the specific app or Game is causing this issue. If you encounter game crashes, performance problems, or missing content, reinstalling the affected games or apps may fix the problem.
Follow these steps to resolve the error:
Xbox Series X & Xbox Series S
- Turn on your console and sign in to your account.
- Use the Xbox button to open the Guide.
- Go to “My games & apps.“
My games & Apps – Image Credits [emopulse] - In the “My games & apps” section, select “See all.“
See all in My games and apps – Image Credits [emopulse] - Find the game/app you want to reinstall.
Highlighting The Game – Image Credits [emopulse] - Press the “Menu” button on your controller.
- From the menu that appears, choose “Uninstall.”
Uninstall – Image Credits [emopulse] - Confirm the uninstallation by selecting “Uninstall all” if you want to remove related data.
- After uninstallation, return to the Game’s or app’s page in “My games & apps.”
- Select “Install” to begin the reinstallation process.
Xbox One X & Xbox One S
- Power on your Xbox One X or Xbox One S console and sign in to your account.
- Open the Guide.
- Navigate to “My games & apps” using the joystick.
My Games & Apps – Image Credits [emopulse] - In the “My games & apps” section, select “See all” to view all installed games and apps.
See All – Image Credits [Emopulse] - Find the Game or app you want to reinstall and highlight it.
- Press the “Menu” button on your controller.
Controller Menu Button – Image Credits [Emopulse] - From the menu that appears, choose “Manage Game & add-ons.“
Manage Game & add-ons – Image Credits [Emopulse] - Select “Uninstall all.“
Uninstall All – Image Credits [Emopulse] - After uninstallation, return to the Game’s or app’s page in “My games & apps.“
- Select “Install” to begin the reinstallation process.
Factory Reset The Xbox Console
Performing a factory reset on your Xbox console should be considered a last resort when all other troubleshooting methods have failed to resolve issues like Xbox Error Code 0x80070490 or persistent performance problems.
Contacting Xbox Support
When you experience complicated problems that cannot be fixed by standard troubleshooting, getting in touch with Xbox Help is an important next step. Xbox Support provides expert assistance and personalized solutions to help you get back to enjoying a seamless gaming experience.
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Frequently Asked Questions
What does Xbox Error Code 0x80070490 mean?
Xbox Error Code 0x80070490 is a common error that occurs on Xbox consoles. It typically indicates a problem with system files or data, which can lead to issues with game installations, updates, and overall system functionality.
Is Error Code 0x80070490 related to Xbox Live subscription status?
No, Error Code 0x80070490 is not directly related to your Xbox Live subscription status. It primarily indicates issues with the console's system files, network connectivity, or software conflicts rather than subscription-related problems.
Is there any risk involved in clearing cache on the Xbox?
Clearing the cache on your Xbox console is generally safe and can resolve various performance-related issues. However, it may cause temporary game slowdowns as the system rebuilds the cache.
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