As with other network based errors, fixing your internet and checking Xbox Live status should fix it.
Xbox Error Code 0x800401fb is another one of the many “Something went wrong” error codes caused by connectivity problems. When you try accessing Xbox Live services, it pops up and can be fixed with general fixes.
The error is shown to users when they try to access Xbox Live services.
It’s caused by bad Internet, the servers being down, or a temporary glitch.
You can fix this by following the general protocols of treating your console and checking the servers and Internet connection.
What Is Xbox Error Code 0x800401fb?
The error message says, “Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x800401fb.”
According to Microsoft, this is another one of the many network errors that pop up when you attempt to use any Xbox Live service. Like most other such errors, the fixes and causes are very general. You can fix this issue by following the standard network error protocol.
What Causes Xbox Error Code 0x800401fb
As a network error, it’s caused by some very general issues. These range from server or network issues to issues with your console, but there isn’t anything serious to worry about. The causes include:
The Xbox Live servers are undergoing maintenance or suffering from issues.
A bad Internet connection is causing connectivity problems.
Cached data is clogging the system, causing errors and slower processing speeds.
A corrupted data file is interfering with the reading system files.
A glitch or random temporary error that does not have a cause.
A mismatch between the system software and the game or app version is causing synchronization problems.
How To Fix Xbox Error Code 0x800401fb
The ways to fix this error are very easy to follow as well. Like with other “Something went wrong” errors, you can fix it by:
Retrying your action.
Checking Xbox Live server status.
Checking your Internet.
Restarting your router to fix Internet speed if it isn’t working properly.
Restarting the app.
Power cycling your Xbox console.
Updating the app.
Reinstalling the app.
Updating the system’s software.
Factory resetting your console if nothing seems to work.
Retrying Your Action
Chances are there isn’t an actual cause; it may be just a glitch that temporarily interferes with your system. Brute forcing might just be the solution to this issue. Repeat your attempted action once the error appears, such as launching or updating a game.
Checking Xbox Live Servers
As digital experiences become more prevalent, Xbox consoles increasingly rely on online servers rather than being self-contained. This makes it so server issues can affect your console. You can check Xbox Live servers by going to the Xbox Help website.
Another reason for the error could be that the servers are working fine, but your Internet connection is having trouble connecting to them. Check your internet connection to see if it’s working properly. If you notice any problems with your internet speed, you can fix them by restarting your router.
Restarting The App
When encountering errors of this nature, a temporary issue may have occurred on your console. In such instances, resolving the problem can be as straightforward as restarting the application you were attempting to launch.
With how easy it is to manage things online, companies constantly update their services to provide the best user experience. Because of this, it’s necessary to ensure you have the latest version of any game you want to play to avoid running into errors.
To update your games, follow these steps:
In the main interface, select “My Games & Apps.”
Then, select “See All.”
Go to “Manage” inside the list that comes up.
Here, choose “Update All” if you want to update all your games or select the specific games and apps that you want to update
You can also choose to update specific items directly from the home interface by following these steps:
Highlight the game or app that you need to update.
Open the “Options menu” by pressing the “Menu” button on your controller.
Open “Manage Game and add-ons.”
The “Updates” option is on the right side of the screen.
If any updates are shown, select the option to open a new menu.
In this menu, select “Update All.”
If this list is empty, all your apps and games are updated to the latest version.
Updating The System Software
If you’re using an outdated system and the game has been optimized for a newer version, it could result in synchronization errors. To resolve this issue, update your system.
Updating your Xbox can be accomplished through various methods, both online and offline, depending on your preference and needs.
The app or game you want to play might have gone through an error during installation. This means that a bad internet connection may have caused it to download the same file multiple times, or it might have gotten corrupted during installation.
To fix this, follow these steps:
Press the “Xbox button” on your controller.
This will open up the “Guide menu.”
Here, cycle through the tabs by pressing the left and right bumpers.
Select “My Apps and Games.”
You can now select “See all.”
Press the “Menu button” when the specific app or game you want to reinstall is highlighted.Select either “Manage games & add-ons” or “Manage apps,” depending on what it is that you want to do.
Select “Uninstall all.”
The game has now been uninstalled successfully. If you have it on your account, download it back from there. If you have a disk, insert it inside the console to re-download it.
Clearing System Cache
A cache consists of temporary data that the system generates to enhance processing speed. When this cache accumulates excessively, it can lead to the appearance of errors. You can clear this cached data in many easy ways, so make sure you do so every once in a while.
Every gaming console requires a specific amount of available storage to function optimally. Inadequate storage can lead to operational issues, such as errors of the nature you’re experiencing. Clear your storage space routinely to avoid and fix these issues.
When you’ve exhausted all other troubleshooting steps, performing a factory reset on your console is a last resort. However, remember that a factory reset will erase all data and settings on your console, restoring it to its state when it was first produced.
Back up any data that might be important before you go through with this process.
Contact Xbox support if you still can’t find a solution to your error. The website has many forums of gamers and moderators ready to help you with your issue, so it won’t take long for them to come up with a solution.
If you cannot find any fix that relates to your issue, use the “Contact Us” option, whereby you can chat and send screenshots to an agent who will aid you in fixing it. Contacting an agent is your best bet in finding a fix if nothing has worked.
If even an agent fails to help you, it might be time to send your console to an expert for repair. The idea of a hardware issue might be scary, but it can be fixed in most cases if sent early on.
Xbox Error Code 0x800401fb is another one of the many non-specific network errors that make Xbox users’ lives difficult. You can fix this error by restarting the game or app, updating it, or reinstalling it. If these fixes don’t work, you can try restarting your console, updating the system software, fixing your Internet, and clearing the cache.
Lastly, if no other method seems to work, you can hard reset your console after you’ve backed up any important data.
If this helped, also take a look at our guides on fixing other Xbox errors, such as: