PS4 Update 10.0 Error [FIXED]

There might be a problem with the update file. Here are 7 methods to fix this!

PS4’s 10.0 update just came out recently, and many gamers find installing it difficult. The reason behind the PS4 update 10.0 error usually lies in the PSN Server, with too many users trying to install the update simultaneously. However, there are plenty of other non-server-end reasons behind it, such as poor internet connection and insufficient storage.

Key Takeaways

  • The latest PS4 update, 10.0, has some errors, and users are unable to install it.
  • It can happen because of a poor network connection, unavailable PSN servers, or insufficient storage.
  • You can fix this by updating via safe mode or using a USB drive to install the update.

What Is The Error?

Error – Image Credits (Emopulse)

The error code for a failed update is SU-42118-6, and it’s one of many code that do not give any instructions on what to do. The code simply reads, “An error has occurred. (SU-42118-6)”

What Causes The Error?

As a PS update is still merely a file to be downloaded and installed onto your console, the same errors that stop you from installing a game can also hinder you here. These errors include:

  • Insufficient Storage Space.
  • Bad Internet Connection.
  • PSN Servers are down.
  • Improper Installation of Update Files.

How To Fix PS4 Update 10.0 Error

As I discussed above, the causes are the same as when you fail to install a game. Because of this, the fixes are largely the same as well:

  • Checking your Internet Connection.
  • Checking PSN Server Status.
  • Updating System Software through Safe Mode.
  • Using a USB to install the Update.
  • Freeing up Storage.
  • Checking the Blu-ray reader.
  • Resetting your PS4 to Default Settings.

Check Your Internet Connection

A poor network connection can trigger this error. Make sure that you have a stable internet connection by determining its speed. You can do an internet speed test by following these steps:

  1. Switch on your PC.
  2. Go to any browser.
  3. Search for “internet speed test.”
  4. Open the first link that appears.
  5. Speedtest by Ookla will check your network connection and give a comprehensive report.
    ps4 update 10.00 error
    Speedtest by Ookla – Image Credits [Emopulse]

Check PSN Servers

Another way to solve the PS4 system software update error is by checking the PSN servers.

Follow the instructions below to check the PSN servers through the PS4 website:

  1. Start your device.
  2. Select “Google Chrome.”
  3. Look for “PSN servers” in the search bar.
  4. Choose the first available link.
  5. Select your country to see whether the PSN servers are inaccessible.
    PSN Servers – Image Credits [Emopulse]

To check the PSN servers using Downdetector, follow these steps:

  1. Navigate to any browser.
  2. Look up “downdetector.”
  3. Select the first link.
  4. Enter “PlayStation Network” into the search box.
  5. Your screen will display the most current reports of any significant outrages.
    ps4 update 10.00 error
    Downdetector – Image Credits [Emopulse]

Use Safe Mode To Update System Software

Always try to update your PlayStation through Safe Mode.

  1. Press and hold onto your PS4 console’s power button till it beeps twice.
  2. Do as the instructions on the screen direct you.
  3. Tap on the PS button After connecting the DualShock 4 controller to the console.
  4. The Safe Mode menu will appear on your screen.
  5. Now, select “Update System Software.”
    Update System Software – Image Credits [Emopulse]

Use A USB Drive To Update System Software

It will help if you consider updating the PS4 using a USB drive. The following steps will guide you to do this:

  1. Download the latest file for your PS4 device from the PlayStation website.
  2. Make a “PS4” folder on your USB device.
  3. Create a new folder inside that one called “UPDATE SYSTEM SOFTWARE.”
  4. Copy the update file to the “UPDATE SYSTEM SOFTWARE” folder.
  5. Now, plug the USB drive into your PlayStation 4.
  6. Navigate to “Settings.”
  7. Select “Update via USB storage device” under “System Software Update.”
  8. To finish the update, follow as prompted on-screen.

Restore Your PS4 To Default Settings

If nothing works in your favor, you should try restoring the PS4 to its default settings. Follow these instructions:

  1. Turn on your PS4.
  2. Go to “Settings.”
  3. Now, select “Initialization.”
  4. Click on “Restore Default Settings” and do as per the on-screen instructions.
    ps4 update 10.00 error
    Restore Default Settings – Image Credits [Emopulse]

Free Up Storage On PS4 Hard Drive

It would be best if you free up some space on the PS4 hard drive by deleting unused games and applications, including game saves and demos, moving games and applications to an external hard drive, transferring game saves and other data to a USB drive or cloud storage, uninstalling games that you no longer play or that have multiple large games save files, clearing the cache data for games and applications, changing the settings for automatic downloads and uploads only to occur when the system is in rest mode, or purchasing a larger internal hard drive for extra storage.

Check Your PS4’s Blu-ray Drive

If the solutions mentioned above are going in vain, then there is a hardware issue, and you should check your Blu-ray drive. Checking the Blu-ray drive on a PS4 requires technical expertise and should only be attempted by a professional repair service or a trained technician. Here are the general steps involved in its process:

  1. Turn off the PS4 and unplug it from the power source.
  2. Remove the screws on the bottom panel of the PS4.
  3. Carefully remove the bottom panel to access the internal components of the PS4.
  4. Locate the Blu-ray drive and disconnect any cables connected to it.
  5. Check for any dirt, dust, or fingerprints on the disc. Clean it with a microfiber cloth, wiping it from the center of the disc to the outside edge.
  6. Check the disc for damage, and look for cracks, scratches, or bends in the disc.
  7. Reattach the cables to the Blu-ray drive.
  8. Replace the bottom panel and secure it with the screws.
  9. Turn on the PS4 and try installing the update 10.0.

Final Words

If you’re having trouble installing the update, the issue is likely the same as when you cannot download another application. Check your Internet and PSN server status, free up storage, and restart your console and router. If these fail, check the Blu-ray or reset the PS4 settings to Default. If none of these fix the issue, contact PlayStation Support.

Also check out other fixes:

Frequently Asked Questions

How do you fix a PlayStation 4 update error?

To fix a PlayStation 4 update error, check your internet connection, restart the PS4, clear the cache, reinstall system software or initialize the PS4.

Why does my PS4 keep saying an error has occurred in the system software?

A message indicating that an error in the system software of a PS4 may be caused by various issues, including hard drive problems, system software updates, overheating, damaged games or apps, and corrupted data.

Why is PS4 not updating?

There can be a number of reasons why a PS4 is not updating. Some common ones include network issues, insufficient storage, software glitch, update server problem, or firewall or security software.

Why does it say Cannot install update file PS4?

The error "Cannot install update file" on PS4 may be caused by several factors, including a corrupted update file, low hard drive storage, or an update server issue.

Was this helpful?

Good job! Please give your positive feedback

How could we improve this post? Please Help us.