UMS Not Detected On PS4 [4 Simple Solutions]

Learn how to fix the error by turning off Windows Defender Firewall.

I will brief you about UMS not detected on PS4 error and what can be done to resolve it. Although it can be quickly fixed by disabling the Windows Defender Firewall, you can implement some more fixes to rectify the error.

Key Takeaways

  • Sometimes, PS4 fails to detect UMS because of Windows Defender Firewall.
  • To fix this issue, you should turn off the Windows Defender Firewall.
  • Always use the latest UMS version to avoid any inconveniences.

UMS Not Detected On PS4 (Causes & Fixes)

The error usually happens because:

  • Windows Defender Firewall
  • Various network adapters
  • UMS automatic selector fails to recognize the correct one

You can fix it by following these troubleshooting methods:

  • Disable Windows Defender firewall
  • Configure network settings
  • Use the latest UMS version
  • Restart PS4 through Safe Mode

Here, I have described all of the solutions to this problem so you can easily resolve it.

Disable Windows Defender Firewall

The foremost thing to do is to disable the Windows Defender Firewall. It is the reason your PS4 is not detecting the UMS, so it should be turned off.

To do it, follow this procedure:

  1. Click on the “Start” button.
  2. Navigate to “Settings.”
    ums not detected on ps4
    Settings – Image Credits [Emopulse]
  3. Select “Update & Security.”
    Update & Security – Image Credits [Emopulse]
  4. Now, go to “Windows Security” and click on “Firewall & Network Protection.”
    ums not detected on ps4
    Windows Security – Image Credits [Emopulse]
  5. Choose a network profile as per your preference.
    Firewall & Network Protection – Image Credits [Emopulse]
  6. Turn off the “Microsoft Defender Firewall” settings to disable it.
    ums not detected on ps4
    Toggle the button to turn it off – Image Credits [Emopulse]

Configure Network Settings

You should modify your Network settings manually to resolve this issue. You can configure network settings by following these steps:

  1. Turn on your PC.
  2. Click on your keyboard’s “Start” button or the one displayed on the taskbar.
  3. Go to “Settings.”
  4. Select “Network & Internet.”
    Network & Internet – Image Credits [Emopulse]
  5. Choose “Ethernet” and click on the ethernet network you are using.
    ums not detected ps4
    Ethernet – Image Credits [Emopulse]
  6. Now, select “Edit” from “IP Assignment.”
  7. Click on “Manual.” From here, you can manually select and modify your IP settings.
  8. When you are finished modifying the settings, click on “Save.”

Use The Latest UMS Version

An outdated Universal Media Server (UMS) app version might cause this issue. Always keep it up to date by following this method:

  1. Switch on your PC.
  2. Open the browser.
  3. Go to
    Download UMS – Image Credits [Emopulse]
  4. If there is the latest version, click on “Download” to install it.
  5. Set it up and connect it to your PlayStation to check if it’s detected by it or not.

Restart PS4 Through Safe Mode

Restarting the PS4 using Safe Mode is a good option as it sometimes aids in solving the problem as it did in PlayStation Error CE-35694-7. You can do it by following the steps mentioned below:

  1. Switch off your PS4.
  2. Press and hold on to the console’s power button for at least 7 seconds. Leave it when you have heard two beeps.
  3. You will enter Safe Mode. Do as the instructions on-screen say.
  4. Now, click on “Restart the PS4.”
    Restart the PS4 – Image Credits [Emopulse]
  5. After some minutes, your PlayStation will be restarted. Check if the UMS is being detected on it.

What To Do When Every Solution Fails To Fix The Issue

When your every effort to fix this error is in vain, you should consider switching the media service. As suggested by many users on Reddit, use Plex. Plex is a media service company that has a PS4 application.

You can download it by following these steps:

  1. Turn on your PS4.
  2. Navigate to the “PlayStation Store.”
    ums not detected on ps4
    PS4 Store – Image Credits [Emopulse]
  3. Go to the “Apps” menu.
  4. Search for “Plex.” Download it for free.
  5. Then, go back to the PS4 home screen and look for the app under the “TV and Video” section.

Final Words

Sometimes, UMS automatic selector fails to recognize the correct one or the PS4 fails to detect UMS because of the windows defender firewall, or various network adapters. You can fix it by disabling windows defender, firewall configuring network settings, using the latest UMS version, and restarting PS4 through safe mode

I hope this guide has helped resolve the UMS detection issue on your PS4. If nothing else works, and the problem does not disappear, contact PlayStation Support.

Here are related PS4 errors:

PlayStation Vue Error 5001
PS4 Error WS-37469-9
PS4 Error WS-44369-6

Frequently Asked Questions

Why is my PS4 not detecting the UMS?

It could happen because you have turned on the Windows Defender Firewall. Turn it off by following the process we have mentioned above.

Is there an alterantive for UMS?

Yes, there are multiple alternatives for UMS like Plex, Stremio, Emby, and Serviio.

Is turning off the Windows Defender Firewall dangerous?

If you switch off Microsoft Defender Firewall, your computer, and connection will be more open to intrusion. But you must do it to connect it to your PS4.

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