The issue can be fixed swiftly by modifying your DNS server.
Roblox Error Code 107 is an error message that appears when you’re trying to play Roblox on your Xbox One, and it fails to establish a stable connection with the game’s servers. It can be frustrating, but I will explore the causes of this error and provide detailed steps to fix it.
I also recommend you ensure both your Xbox OS and Roblox are updated to the latest version. If all of this fails, you can try reinstalling Roblox.
These initial steps tackle common and straightforward issues associated with the error. However, if the problem persists despite attempting these solutions, you might need to delve into more advanced troubleshooting techniques.
Checking Xbox Live Server Status
Clear Alternate MAC Address
Verify Xbox Live Gold Subscription
Switch to a Wired Connection
Check the Router for Firewall Settings
Change DNS server settings
Change Nat Type to Open
Check Roblox Server Issues
By following these steps and seeking assistance when necessary, you’ll be back in the world of Roblox in no time.
1. Check Xbox Live Service Status
Sometimes, the source of the problem isn’t on your end but rather with Xbox Live itself. To rule out service disruptions, check the Xbox Live servers. If you notice any ongoing issues reported, I advise you to wait until these problems are resolved.
2. Clear Alternate MAC Address
To solve network problems that prevent your console from connecting to Xbox Live and other services, you can try clearing alternate Mac addresses. This can make your internet connection more reliable and error-free.
This is another fix that I’ve tried for several errors, and it’s been very effective.
Navigate to your Xbox One console’s “Settings” menu.
Settings Option in Xbox One (Image credits: Emopulse)
Select “Network” > “Advanced Settings.”
Next, select “Alternate MAC address.”
Choose “Clear” to remove the alternate MAC address. Follow the on-screen instructions to complete the process.
A pop-up message will appear. Select the “Restart” option.
Clearing alternate MAC addresses resolves conflicts and restores a stable network connection to Xbox Live.
3. Verifying Xbox Live Gold Subscription
Roblox, like many other online multiplayer games on Xbox, requires an active Xbox Live Gold subscription for specific features and online play. The error popped up for me once due to an expired service, so check if that’s the case for you as well. Users online have also reported this to be a common issue.
4. Switching to a Wired Connection
Another method that I used to fix this error was to switch out my Wi-Fi for an Ethernet connection. While Wi-Fi is convenient, it can sometimes introduce latency and connectivity issues.
If you’re experiencing the error, consider switching from a wireless to a wired Ethernet connection. Wired connections typically offer lower latency and fewer interruptions, improving your overall online gaming experience.
Changing your Xbox’s Domain Name System (DNS) settings to use public DNS servers like Google’s (188.8.131.52 and 184.108.40.206) can sometimes improve network connectivity. I’ve tested that adjusting your DNS settings on your Xbox is an effective fix for most network-based errors, and this one is no different, as shown by the comments here.
7. Switching Devices
To troubleshoot, attempt to play Roblox on a different device. This will help you determine if the issue is specific to your current device or if it’s related to the Roblox platform.
For any error that can be concerned with your device, I advise you to do this before moving on to more in-depth fixes.
8. Adjusting Network Settings and NAT Type
Another thing that I found to fix the error was in relation to the network settings. Your Xbox’s NAT type plays a crucial role in how it connects to other devices and online game servers.
Having an “Open” NAT type is the best setting for online gaming because it permits unrestricted communication between your console and game servers. If your NAT type is “Strict” or “Moderate,” it can lead to this error.
Setting up your Xbox to have an “Open” NAT type ensures a smoother connection to Rainbow Six Siege servers, lowering the likelihood of encountering this error.
Choose “Test NAT Type.” (This may temporarily disconnect you from any ongoing Xbox activities)
Check the result, which can be Moderate, Strict, or Open; if it’s still not Open, proceed to the next step.
In “Advanced Settings,” set “IP settings, DNS settings”, and “alternate port selection” to “Automatic”.
Go to the “QoS Tagging” > “DSCP and WMM Tagging” to prioritize your Xbox over other devices.
Now go to “Alternate MAC Address” and “Clear” it.
Apply the changes, restart your console, and test the NAT type again.
If the issue persists, perform a power cycle by unplugging your Xbox and router for a minute or two, then reconnect them to switch your NAT Type to Open potentially.
9. Checking for Roblox Server Issues
Occasionally, the source of the problem might not be on your end but rather with Roblox’s servers. Monitoring Roblox’s official status page for updates on server issues can help you determine if server problems are the cause.
10. Contacting Roblox Support
If you’ve diligently followed these steps and Error Code 107 persists, it may be time to seek assistance from Roblox’s support team. They can provide personalized guidance and troubleshooting tailored to your specific situation.
Roblox Error Code 107 indicates a connectivity issue between your Xbox One and Roblox's servers, preventing you from playing the game.
Can a weak internet connection cause Error Code 107?
Yes, a weak or unstable internet connection is one of the common causes of Error Code 107. Ensure you have a stable connection for optimal gameplay.
Is there a way to prevent Error Code 107?
You can't always prevent it, you can minimize the chances of encountering Error Code 107 by keeping your Roblox application and Xbox One updated, maintaining a stable internet connection, and checking Xbox Live status regularly for service issues.