Xbox Error Code 0x803f900a [Fixed In 2023]

You don't need to do much other than switch the account or renew the game subscription to fix Xbox error code 0x803f900a.

Many users reported facing Xbox error code 0x803f900a on the Microsoft community and Reddit while playing a game on Xbox One/X. A subscription-related Xbox error 0x803f900a prevents you from playing a game from Xbox Live Gold, Game Pass, or EA Play. This error might result from using the wrong account to sign in, having an expired membership, or having a game deleted from the Game Pass list.

The message “Sign in or renew the subscription. Sign in with the profile used to buy this game, and ensure your subscription to Xbox Live Gold, Xbox Game Pass Ultimate, or EA Play is up to date (0x803f900a)” is displayed to Xbox users after arising this error.

Xbox error code 0x803f900a
Error message – Image Credit [Emopulse]
Checking Xbox Live’s status page first will reveal potential service disruptions or downed servers. However, the other possible fixes are listed below.

Key Takeaways

  • Xbox error code 0x803f900a is a subscription-related error that prevents you from playing a game from Xbox Live Gold, Game Pass, or EA Play.
  • The causes of this error are network connection problems, expired membership, wrong sign-in account, or a game no longer available on the Game Pass.
  • The potential fixes include switching the account to one that owns the game, renewing your subscription, ascertaining whether the game is still available on the Game Pass, restarting and reinstalling the game, setting up home Xbox, and factory resetting the console.

Causes Of Xbox Error Code 0x803f900a

Some of the causes of the Xbox error 0x803f900a are listed below:

  • Network connection problem
  • Expired membership
  • Wrong sign-in account
  • The game is no longer available on the Game Pass.

Fixes Of Xbox Error Code 0x803f900a

The error 0x803f900a usually indicates that the Xbox subscription has expired. You should restart Xbox after deleting its cache if you see that your subscription is still active. You must renew the subscription if it has already passed.

If you are facing this error when accessing a game on your Xbox. The error will prompt you to log in using the account you used to purchase the game. In this article, I will help you by giving you step-by-step advice on quickly fixing Xbox error code 0x803f900a.

  • Switching the account to one that owns the game
  • Renew your subscription
  • Ascertain whether the game is still available on the Game Pass.
  • Restart and reinstall the game on the Xbox
  • Check the network
  • Setting up home Xbox
  • Factory reset the console

Method 1: Switching The Account To One That Owns The Game

Another possible reason for this issue is that you are trying to access the game using a different account than the one you used to purchase. So, verify that the console’s current logged-in account is the same one you used to buy the game’s digital version to fix this error. If not, try switching your profile to the one you used to purchase the game.

Method 2: Renew Your Subscription

Verify that your subscription to the service is still active if you purchased the game through Game Pass. If not, then follow the steps below to renew your subscription.

  1. Pick up the controller and press the Xbox button.
  2. Choose “Settings” under the “Profile and System” option.
    Profile & system
    Profile & system > Settings – Image Credit [Emopulse]
  3. Navigate to “Account” and select “Subscriptions“.
    Xbox error code 0x803f900a solution
    Account > Subscription – Image Credit [Emopulse]
  4. Select your expired subscription and renew it.

Method 3: Ascertain Whether The Game Is Still Available On The Game Pass

Games available through Game Pass are frequently taken off the service after a particular time. To see if the game is still accessible, follow the steps below:

  1. Go to the Game Pass section from the home screen.
  2. Click “Show all“.
  3. Verify that the game you are struggling with is still available.

Method 4: Restart And Reinstall The Game On the Xbox

The game may be causing Xbox error code 0x803f900a; try restarting it first. This error may also appear when you attempt to update the console. A Windows update issue may bring on this error, and you can resolve it by reinstalling the game.

Method 5: Check The Network

Your PC may occasionally experience Windows Update Error 0x803f900a if there is a problem with your internet connection. You must follow the actions below to view and fix your computer’s internet connection.

  1. Open Xbox and go to the “Settings” icon.
  2. Navigate to the “Profile and system“.
  3. Select “Settings” in the profile section.
    Profile & system
    Profile & system > Settings – Image Credit [Emopulse]
  4. Select the “Network Settings” option under the “General” option.
    Xbox error code 0x803f900a solution
    general > Network settings – Image Credit [Emopulse]
  5. Here, you will see your computer’s internet speed information. It would help if you verified that your computer’s internet speed is operational using this information. If you detect any issues with the speed, consider fixing them by restarting the router.
  6. If there is still an issue, you should contact your internet service provider to fix it.

Method 6: Setting Up Home Xbox

Suppose someone else had purchased the game. In that case, you can resolve the issue by designating this console as the owner’s home console. You can still accomplish this if you are the game’s owner, but you’re utilizing a different account or the correct account that isn’t on your home console. Remember that since there may only be one home console at any given time, doing this will revoke the status of any other console.

Method 7: Factory Reset The Console

Many users get rid of this error by factory resetting the console. So, you should factory reset your console after backing up any crucial data and files you want to keep if none of the above fixes worked.

Contact Xbox Support

Xbox Support provides several ways to get assistance, like contact through their website, live chat, or phone support. Be sure to contact them with as much information as possible about the error, including the time it happened, what you were doing, and any troubleshooting techniques you’ve already tried.

Xbox support contact – Image Credit [Emopulse]
Check out our other Xbox-related articles, such as:

Frequently Asked Questions

Which is more superior, Xbox or PS?

While the PS5 and Xbox Series X are comparable in quality and performance, consumers who want an immersive experience and want to experience key releases will find the PS5 more alluring due to its exclusive titles and gameplay-focused features. But new console buyers won't be let down by either machine.

Why Can't I Get an Xbox Game Pass?

If you cannot get an Xbox Game Pass, it can result from a service interruption, a software bug, or an error with your profile. When Xbox Series X cannot access, you cannot play games you downloaded through Game Pass.

How do we fix the "Game Pass not available in your region" issue?

You can fix the "Game Pass not available in your region" problem by changing the region to the US, obtaining a minimum 10 USD Xbox Live gift card, using a VPN service, and adjusting the time and date on your PC.

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